CITIZENS ADVICE BUREAU IN SWALE
The provision of free, confidential, independent and impartial advice services to the people of Swale.
Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN SWALE AND SURROUNDING AREAS.
Financial health, per its FY2025 accounts
The accounts state that the charity ended the year with a surplus of £101,572 and unrestricted reserves of £256,389, which meets its policy target of four months' operating expenditure. However, the trustees note that traditional funding sources are becoming increasingly uncertain and the majority of grants are due to expire by March 2026, creating a dependency on securing future funding.
What the accounts disclose
“It is our policy to have unrestricted reserves of approximately four months operating expenditure.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (27/03/2020)
Trustees
- Pam Kenworthychair
- Drew Cullen
- Elliott Jayes
- Hannah Edwards
- Katie Gough
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £531k | £429k |
| 31/03/2024 | £434k | £463k |
| 31/03/2023 | £459k | £459k |
| 31/03/2022 | £404k | £431k |
| 31/03/2021 | £364k | £344k |
Common questions
Is CITIZENS ADVICE BUREAU IN SWALE financially healthy?
Per its FY2025 accounts: The accounts state that the charity ended the year with a surplus of £101,572 and unrestricted reserves of £256,389, which meets its policy target of four months' operating expenditure. However, the trustees note that traditional funding sources are becoming increasingly uncertain and the majority of grants are due to expire by March 2026, creating a dependency on securing future funding. Its FY2025 accounts were independently examined.
Who funds CITIZENS ADVICE BUREAU IN SWALE?
Funders whose own accounts filings name CITIZENS ADVICE BUREAU IN SWALE as a grant recipient include JOHN SWIRE 1989 CHARITABLE TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| JOHN SWIRE 1989 CHARITABLE TRUST | FY2023 | £10k | |
| JOHN SWIRE 1989 CHARITABLE TRUST | FY2021 | £1k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 23/07/2025 | £20k | Cost of Living Support and Benefits Adviser Project |
| The National Lottery Community Fund | 09/10/2024 | £105k | Gypsy and Traveller Communities project |
| The National Lottery Community Fund | 28/05/2024 | £20k | Empowering Vulnerable Individuals: Cost of living adviser |
| The National Lottery Community Fund | 11/02/2021 | £10k | Faversham Premises Redevelopment |
| The National Lottery Community Fund | 15/02/2017 | £10k | Relocating the service |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| UNITED ST SAVIOUR'S CHARITY | 1 | £174k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £68k |
| THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT | 1 | £35k |
| SWANSEA C V S | 1 | £14k |
| THE SUSSEX COMMUNITY FOUNDATION | 1 | £10k |
Charities like this
- CITIZENS ADVICE SWANSEA NEATH PORT TALBOT LIMITED
- SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE
- SWINDON AND DISTRICT CITIZENS ADVICE BUREAU
- CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST)
- MID SUFFOLK CITIZENS ADVICE BUREAU
- SCUNTHORPE AND DISTRICT CITIZENS ADVICE BUREAU
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE BUREAU IN SWALE | £531k | — | 0 | above | — | no doubt |
| CITIZENS ADVICE SWANSEA NEATH PORT TALBOT LIMITED | £1.4m | — | 0 | within | — | no doubt |
| SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE | £2.1m | — | 0 | above | — | no doubt |
| SWINDON AND DISTRICT CITIZENS ADVICE BUREAU | £961k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) | £2.7m | — | 0 | below | — | no doubt |
| MID SUFFOLK CITIZENS ADVICE BUREAU | £332k | — | 0 | unclear | — | no doubt |