EASTBOURNE CITIZENS ADVICE BUREAU
Providing generalist advice to all. Specialist advice in Debt, Welfare benefits.
Objects
The Charity’s objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in East Sussex and the rest of the UK.
Financial health, per its FY2025 accounts
The accounts state that the charity ended the year with a surplus of £41,077 and total reserves of £243,032, which exceeds its stated policy target of £60,000 (three months of operating expenditure). The trustees note that while funding remains a key risk, the charity has adequate resources to continue in operational existence for the foreseeable future.
What the accounts disclose
“The trustees therefore consider that it is prudent to maintain an amount equivalent to three months of operating expenditure in respect of the core activity. This requires reserves of £60,000 based on the current year.” — page 7
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Helen Claire Howardchair
- ANNE JARRETT
- Claire Costelloe
- David White
- Doyinsola Adeyemo
- Gregory Stewart Smith
- MICHAEL FRAYNE
- Robert Fear
- Timur Isik
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £616k | £575k |
| 31/03/2024 | £561k | £526k |
| 31/03/2023 | £504k | £496k |
| 31/03/2022 | £453k | £428k |
| 31/03/2021 | £397k | £359k |
Common questions
Is EASTBOURNE CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The accounts state that the charity ended the year with a surplus of £41,077 and total reserves of £243,032, which exceeds its stated policy target of £60,000 (three months of operating expenditure). The trustees note that while funding remains a key risk, the charity has adequate resources to continue in operational existence for the foreseeable future. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 21/12/2023 | £248k | Eastbourne Citizens Advice Cost of Living Support |
| The National Lottery Community Fund | 16/09/2022 | £7k | Casework Coordination |
| The National Lottery Community Fund | 19/02/2021 | £10k | BAME Advice Project |
| UK government | 25/06/2020 | £44k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 03/06/2015 | £9k | Modernisation of Bureau and upgrade of IT system |
| The National Lottery Community Fund | 11/10/2012 | £4k | Upgrade our main office printer/copier |
| The National Lottery Community Fund | 22/10/2009 | £10k | Vital IT Upgrade for Eastbourne Citizen's Advice Bureau |