DUNSTABLE AND DISTRICT CITIZENS ADVICE BUREAU
Giving free advice on clients rights and responsibilities
Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN DUNSTABLE AND SURROUNDING AREA ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Financial health, per its FY2026 accounts
The accounts state that the charity made a surplus of £6,910 for the year ended 31 March 2026, with total incoming resources of £230,018 and total resources expended of £223,108. Per the trustees' report, total reserves stood at £232,427, which the trustees aim to maintain at a level covering at least six months' operations.
What the accounts disclose
“Total Reserves were £232,427 at 31st March 2026 (2025 £225,517). These are partly required as a source of contingency cover for operational costs between the twice yearly disbursements of our primary funding grant from Central Bedfordshire Council, but also to meet the board's aim of having reserves to cover at least six months' operations.” — page 3
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Volunteer management
Corporate structure
- Registered company of the charity Companies House 05408107
- Equity: £232k
- Average employees: 7
Company officers (Companies House)
- HOCKEY, Charles Frederick on trustee list
- KLEANTHOUS, Trudi on trustee list
- ITIOLA, Caroline on trustee list
- BRENNAN, Carol on trustee list
- WATSON, Jill on trustee list
- KANE, John Robert on trustee list
- SYRED, Peter James on trustee list
Trustees
- John Kanechair
- Carol Brennan
- Caroline Itiola
- Charles Hockey
- Ian Coulter
- Jill Watson
- Peter Syred
- Trudi Kleanthous
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2026 | £230k | £223k |
| 31/03/2025 | £223k | £223k |
| 31/03/2024 | £265k | £217k |
| 31/03/2023 | £230k | £183k |
| 31/03/2022 | £178k | £184k |
Common questions
Is DUNSTABLE AND DISTRICT CITIZENS ADVICE BUREAU financially healthy?
Per its FY2026 accounts: The accounts state that the charity made a surplus of £6,910 for the year ended 31 March 2026, with total incoming resources of £230,018 and total resources expended of £223,108. Per the trustees' report, total reserves stood at £232,427, which the trustees aim to maintain at a level covering at least six months' operations.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| Bedfordshire and Luton Community Foundation | 17/12/2021 | £2k | Winter Hardship Fund |
| Bedfordshire and Luton Community Foundation | 12/11/2021 | £10k | Part-time Telephone Adviser Salary |
| Bedfordshire and Luton Community Foundation | 29/10/2021 | £2k | Winter Hardship Fund |
| Bedfordshire and Luton Community Foundation | 09/07/2020 | £4k | Grant to Dunstable & District Citizens Advice Bureau |
| Bedfordshire and Luton Community Foundation | 25/03/2019 | £4k | Grant to Dunstable & District Citizens Advice Bureau |
| Bedfordshire and Luton Community Foundation | 25/03/2019 | £3k | Grant to Dunstable & District Citizens Advice Bureau |
| Bedfordshire and Luton Community Foundation | 27/09/2017 | £7k | Dunstable & District Citizens Advice Bureau Move in 2018 - Extra Supervisor/Adviser Required |