EXETER CITIZENS ADVICE BUREAU

Registered charity 1091143 · accounts filings on the Charity Commission register · also known as EXETER CAB

The charity provides free advice to the general public on a range of issues, including debt and money, benefit and tax credits, housing, family issues and consumer advice. Largely, those benefiting from our services are those most in need, particularly those in financial hardship.

Causes: The Prevention Or Relief Of Poverty · website · Get email alerts

Latest income
£549k
Latest spending
£514k
Registered
2002
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity ended the year with a surplus of £34,870 and unrestricted reserves of £319,909. However, the trustees report a budgeted deficit of £93,000 for the upcoming year due to significant reductions in local authority funding, noting material uncertainty about future outcomes while maintaining that reserves are sufficient for the next 12 months.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Charitable activities (60% of income)
“Total Income 237,360 311,753 549,113” — page 18
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: three months' running costs (held: £320k)
“The charity, being mindful of Charity Commission guidance, aims to maximise the use of available funds for the benefit of the citizens of Exeter and the surrounding area so far as is commensurate with a prudent level of unrestricted reserves, equivalent to at least three months’ running costs.” — page 14
Per its FY2025 accounts as filed with the Charity Commission.
Trading subsidiary: Exeter Citizens Advice Bureau (Services) Limited
“The charity has one wholly owned non-charitable subsidiary undertaking registered in England and Wales, called Exeter Citizens Advice Bureau (Services) Limited, registered company number 06561932. The company is incorporated. The aim of the company is to raise income for the charity for charitable activities. There have been no trading activities in the last year.” — page 14
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Corporate structure

EXETER CITIZENS ADVICE BUREAU (SERVICES) LIMITED — per its own Companies House accounts
  • No intra-group transactions disclosed as the company did not trade, received no income, and incurred no expenditure.

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£549k
Total spending
£514k
Reserves (reported)
£320k
Employees
19

Reported reserves equal ~7.5 months of spending — above the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (60% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Devon

Income and spending

Financial year endIncomeSpending
31/03/2025£549k£514k
31/03/2024£670k£655k
31/03/2023£566k£579k
31/03/2022£596k£639k
31/03/2021£719k£638k

Common questions

Is EXETER CITIZENS ADVICE BUREAU financially healthy?

Per its FY2025 accounts: The accounts state that the charity ended the year with a surplus of £34,870 and unrestricted reserves of £319,909. However, the trustees report a budgeted deficit of £93,000 for the upcoming year due to significant reductions in local authority funding, noting material uncertainty about future outcomes while maintaining that reserves are sufficient for the next 12 months. Its FY2025 accounts were independently examined.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund23/04/2026£20kAAA - Access to Advice for All
The National Lottery Community Fund07/08/2024£20kBetter connected for better wellbeing
The National Lottery Community Fund20/01/2023£10kAdviceline 2023
The National Lottery Community Fund03/02/2016£9kEven More Brighter Futures
The National Lottery Community Fund09/04/2014£10kDo it online - digital inclusion project
The National Lottery Heritage Fund12/10/2012£9k"Exeter CAB: Past and future"
The National Lottery Community Fund01/03/2012£10kExeter CAB: fit for the future
The National Lottery Community Fund20/11/2009£9kDevelopment Project
The National Lottery Community Fund11/11/2009£182kBrighter Futures