PEMBROKESHIRE CITIZENS ADVICE BUREAU

Registered charity 1121804 · accounts filings on the Charity Commission register

The Bureau provides a professional, free, confidential information and advice service to its clients. Its objectives are to provide easier and faster access to quality service and information; to develop the Citizens Advice Bureau network and new initiatives in advice work; to highlight social policy issues.

Objects

The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Wales (the area of benefit)

Area of benefit: PEMBROKESHIRE

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · The Advancement Of Health Or Saving Of Lives · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net income surplus of £31,961 for the year ended 31 March 2025, with total unrestricted reserves of £287,271. The trustees acknowledge continuing financial pressures and have adopted a reserves policy aiming to hold at least three months of operating expenditure to ensure continued operation.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Engaging external speakers at charity events policy and procedures
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~0.5 months of spending — in the bottom quarter for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (97% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

• ANTHONY EDWARD SANGSTERchair · trustee of 5 other charities
• Andrew Fredrick John Glaze
• Cennydd Charles Williams
• Chedes sarrionandia
• Chris Osborne
• Robert John Frank White
• Sonia Ann Hay
• Wendy Matthews

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).