CITIZENS ADVICE BUCKINGHAMSHIRE LTD
To establish and provide and assist in the provision of Citizens Advice bureau services and outlets a free independent confidential and impartial service of advice information and counsel for the public in the fields of benefits debt employment housing relationships consumer immigration health education legal problemsTo influence policies where possible and lawfully seek to amend these.
Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN BUCKINGHAMSHIRE AND SURROUNDING AREAS.
Financial health, per its FY2026 accounts
The accounts state that the charity finished the year with a modest surplus of £43,863 against total income of £1,403,702. Unrestricted reserves stood at £501,200, which the trustees consider to be within their stated policy target of three to six months of forecast expenditure. The directors and auditors confirm that the organisation has adequate resources to continue in operational existence for the foreseeable future.
What the accounts disclose
“One employee was paid in excess of £60,000 during the year (2025 none).”
“One employee was paid in excess of £60,000 during the year (2025 none).”
“The principal sources of funding received in the year was £482,959 from Buckinghamshire Council” — page 7
“Citizens Advice Buckinghamshire reserves policy aims to maintain unrestricted reserves which reflect the cash needs of the 3-year business plan and are likely to be for 3 - 6 months of forecast expenditure.” — page 6
“During the year the charity received no donations without conditions from other related parties (2025:£nil) and £8,500 from Trustees (2025: £8,300).” — page 21
Year-over-year changes
- Employees paid over £60,000: 0 (FY2025) → 1 (FY2026).
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2026
- Volunteers: 102
- Government income: £536,825 — grants £536,825 (3); 38% of the £1,403,702 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 104
- Government income: £567,074 — grants £567,074 (4); 45% of the £1,271,422 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 55
- Government income: £639,750 — grants £639,750 (3); 39% of the £1,646,251 total gross income on the same return
Public-sector contracts awarded
| Buyer | Contract | Awarded | Value |
|---|---|---|---|
| OXFORD HEALTH NHS FOUNDATION TRUST | Safe Haven Plus worker | — | — |
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2026)
Register events
- Received assets from another charity (09/01/2023)
- Received assets from another charity (15/11/2022)
- Received assets from another charity (02/11/2018)
Trustees
- JANE MORDUE
- Karen Satterford
- Lesley Wilkin
- Michael Edward Stratford
- Mohammed Farrukh Siddiqi
- Philip Robert Bruce
- Susan Carol Webster
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2026 | £1.4m | £1.4m |
| 31/03/2025 | £1.3m | £1.4m |
| 31/03/2024 | £1.6m | £1.7m |
| 31/03/2023 | £1.5m | £1.6m |
| 31/03/2022 | £1.9m | £1.5m |
Common questions
Is CITIZENS ADVICE BUCKINGHAMSHIRE LTD financially healthy?
Per its FY2026 accounts: The accounts state that the charity finished the year with a modest surplus of £43,863 against total income of £1,403,702. Unrestricted reserves stood at £501,200, which the trustees consider to be within their stated policy target of three to six months of forecast expenditure. The directors and auditors confirm that the organisation has adequate resources to continue in operational existence for the foreseeable future. Its FY2026 accounts were audited by Azets.
What does the highest-paid employee of CITIZENS ADVICE BUCKINGHAMSHIRE LTD earn?
Per its FY2026 accounts, the highest-paid employee was in the more than £60,000 band, and 1 employees earned over £60,000.
Who funds CITIZENS ADVICE BUCKINGHAMSHIRE LTD?
Funders whose own accounts filings name CITIZENS ADVICE BUCKINGHAMSHIRE LTD as a grant recipient include SANTANDER UK FOUNDATION LIMITED, THE ADRIAN SWIRE CHARITABLE TRUST, BUCKINGHAMSHIRE COMMUNITY FOUNDATION, MOBBS MEMORIAL TRUST LIMITED.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| SANTANDER UK FOUNDATION LIMITED | FY2023 | £85k | Digital & Financial Empowerment Fund |
| SANTANDER UK FOUNDATION LIMITED | FY2022 | £50k | Digital & Financial Empowerment Fund |
| SANTANDER UK FOUNDATION LIMITED | FY2024 | £50k | Digital & Financial Empowerment Fund |
| THE ADRIAN SWIRE CHARITABLE TRUST | FY2024 | £20k | |
| BUCKINGHAMSHIRE COMMUNITY FOUNDATION | FY2021 | £11k | support the recruitment of a new welfare benefits caseworker |
| THE ADRIAN SWIRE CHARITABLE TRUST | FY2025 | £7k | |
| MOBBS MEMORIAL TRUST LIMITED | FY2021 | £3k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 19/12/2024 | £356k | Closing the Gap. |
| UK government | 01/04/2024 | £19k | Transition to eVisa Fund |
| Crowdfunder | 18/04/2022 | £4k | Local Action Fund |
| The National Lottery Community Fund | 18/03/2022 | £284k | The Future of Advice Project |
| The National Lottery Community Fund | 13/08/2021 | £10k | Advice Goes Digital |
| The National Lottery Community Fund | 02/05/2019 | £500k | Money Matters |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £100k |
| THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ST NICHOLAS & ALL SAINT'S WORCESTER | 1 | £63k |
| JOHN MARTIN'S CHARITY | 1 | £56k |
| THE HADFIELD CHARITABLE TRUST | 1 | £2k |
| The Squire Patton Boggs Charitable Trust | 1 | £500 |
Charities like this
- PEMBROKESHIRE CITIZENS ADVICE BUREAU
- BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LTD
- Citizens Advice East Hampshire Limited
- CITIZENS ADVICE DONCASTER BOROUGH
- BARROW CITIZENS ADVICE BUREAU
- CITIZENS ADVICE WORCESTER AND HEREFORDSHIRE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE BUCKINGHAMSHIRE LTD | £1.4m | more than £60,000 | 1 | within | — | no doubt |
| PEMBROKESHIRE CITIZENS ADVICE BUREAU | £819k | — | 0 | above | — | no doubt |
| BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LTD | £2.4m | more than £60,000 | 1 | unclear | — | no doubt |
| Citizens Advice East Hampshire Limited | £779k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE DONCASTER BOROUGH | £1.9m | — | 0 | above | — | no doubt |
| BARROW CITIZENS ADVICE BUREAU | £453k | — | 0 | above | — | no doubt |