Citizens Advice East Hampshire Limited
We provide free independent,confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination. The service aims:1. to provide the advice people need for the problems they face, and2. to improve the policies and paractices that affect people's lives.
Objects
4. The charity’s objects (‘Objects’) are specifically: to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty,sickness and distress in particular, but without limitation, for the benefit of the community in East Hampshire and surrounding areas.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a total surplus of £146,858 for the year, with unrestricted reserves increasing to £436,024. The trustees confirmed that these reserves exceed their stated policy target of six months' operating expenses (£245,000), indicating a strong financial position despite uncertainties in the funding environment.
What the accounts disclose
“East Hampshire District Council was our major funder during the year, providing 64 % of our core income and a total of 27% of our total income” — page 19
“During the year the Board determined to retain a service reserve to the equivalent of 6 months of operating expense given uncertainties in the funding environment. This reserve totals £245,000”
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Corporate structure
- Registered company of the charity Companies House 06694768
Funders the charity credits
- East Hampshire District Council
- Alton Town Council
- Whitehill Town Council
- Petersfield Town Council
- Hampshire County Council
- Citizens Advice Hampshire
- Citizens Advice
Company officers (Companies House)
- DONALDSON, John Alistair on trustee list
- HARGREAVES, Emma on trustee list
- FLETCHER, Jason Conway on trustee list
- ALLARDICE, Lucy Charlotte on trustee list
- FISHER, Cheryl on trustee list
- BERESFORD-DAVIES, Charles on trustee list
- THOMAS, Benjamin Edward on trustee list
- SUSANS, Paul Kenneth on trustee list
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (19/08/2026)
- Received assets from another charity (10/06/2013)
Trustees
- Cheryl Fisherchair
- Benjamin Edward Thomas
- Charles Beresford-Davies
- Emma Hargreaves
- Jason Fletcher
- John Donaldson
- Lucy Allardice
- Paul Kenneth Susans
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £779k | £632k |
| 31/03/2024 | £706k | £600k |
| 31/03/2023 | £607k | £499k |
| 31/03/2022 | £828k | £734k |
| 31/03/2021 | £548k | £395k |
Common questions
Is Citizens Advice East Hampshire Limited financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a total surplus of £146,858 for the year, with unrestricted reserves increasing to £436,024. The trustees confirmed that these reserves exceed their stated policy target of six months' operating expenses (£245,000), indicating a strong financial position despite uncertainties in the funding environment. Its FY2025 accounts were independently examined.
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| UNITED ST SAVIOUR'S CHARITY | 1 | £174k |
| GODMANCHESTER BAPTIST CHURCH | 1 | £116k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £35k |
| THE SUSSEX COMMUNITY FOUNDATION | 1 | £10k |
| SUPPORT STAFFORDSHIRE | 1 | £5k |
| THE SALISBURY POOL CHARITY COMPRISING THE FIRST MOIETY ESTABLISHED BY CLAUSE 2 OF THE DEED OF DECLARATION DATED 23RD MARCH 1976 | 1 | £5k |
| THE EDWARD AND DOROTHY CADBURY TRUST | 1 | £3k |
Charities like this
- CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST)
- CITIZENS ADVICE IN EAST DORSET AND PURBECK LTD
- WYRE FOREST CITIZENS ADVICE BUREAU
- SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE
- Citizens Advice Mid Mercia
- RURAL CAMBS CITIZENS ADVICE BUREAU LTD
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| Citizens Advice East Hampshire Limited | £779k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) | £2.7m | — | 0 | below | — | no doubt |
| CITIZENS ADVICE IN EAST DORSET AND PURBECK LTD | £1.3m | £60,001 - £70,000 | 1 | above | — | no doubt |
| WYRE FOREST CITIZENS ADVICE BUREAU | £410k | — | 0 | unclear | — | no doubt |
| SOUTHWARK CITIZENS ADVICE BUREAUX SERVICE | £2.1m | — | 0 | above | — | no doubt |
| Citizens Advice Mid Mercia | £5.1m | — | — | unclear | — | no doubt |