Citizens Advice East Suffolk
Provides advice, information and representations to members of the public on a range of legal matters, including debt, welfare benefits, housing, employment, consumer, education, health, immigration and nationality, family and relationships, to the public across East Suffolk, face-to-face (from 5 permanent offices and multiple outreaches), and by telephone and e-mail.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a surplus of £17,619 for the year ended 31 March 2025, with total income of £1,164,487 and expenditure of £1,146,868. Per the trustees' report, unrestricted reserves of £514,607 are held in excess of the revised policy target of £370,000, which the trustees believe is prudent to mitigate risks associated with future funding uncertainty.
What the accounts disclose
“The remaining unrestricted reserves amounting to £514,607 are in excess of the revised reserves policy of £370,000 (increased from £240,000 in 23/24) that the Trustees believe is prudent to be held by the charity.” — page 9
“During the year ended 31st March 2024, the company procured services from HRLegal Ltd, an entity under the control of Simon Quantrill (Trustee), totalling £7,121. These services were provided at arms length.”
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (11/09/2024)
- Received assets from another charity (05/09/2024)
- Received assets from another charity (10/07/2024)
Trustees
- Clare Simkin
- Jonathan Philip Mason-Gordon
- Philip Maturin Davy
- Richard Thomas McLeod
- Timothy Rowan-Robinson
- lydia keeble
- robert wilkerson
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.2m | £1.1m |
| 31/03/2024 | £930k | £922k |
| 31/03/2023 | £827k | £899k |
| 31/03/2022 | £565k | £535k |
| 31/03/2021 | £558k | £439k |
Common questions
Is Citizens Advice East Suffolk financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a surplus of £17,619 for the year ended 31 March 2025, with total income of £1,164,487 and expenditure of £1,146,868. Per the trustees' report, unrestricted reserves of £514,607 are held in excess of the revised policy target of £370,000, which the trustees believe is prudent to mitigate risks associated with future funding uncertainty. Its FY2025 accounts were audited by Cunninghams, Statutory Auditor.
Who funds Citizens Advice East Suffolk?
Funders whose own accounts filings name Citizens Advice East Suffolk as a grant recipient include THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT, THE ACCESS TO JUSTICE FOUNDATION, HOPESTEAD, DUNWICH TOWN TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT | FY2025 | £80k | 2-year grant towards core running costs. |
| THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT | FY2023 | £75k | A two-year grant to provide holistic support to those in debt, poverty, or financial hardship. |
| THE ACCESS TO JUSTICE FOUNDATION | FY2021 | £54k | |
| HOPESTEAD | FY2024 | £10k | |
| HOPESTEAD | FY2023 | £10k | |
| DUNWICH TOWN TRUST | FY2023 | £0 |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| UK government | 31/01/2025 | £16k | Finance, Benefit and Debt Services in the East of England |
| UK government | 01/08/2023 | £71k | Finance, Benefit and Debt Services in the East of England |
| The National Lottery Community Fund | 28/06/2012 | £10k | Do it Digitally |
Funders of similar charities
Charities like this
- Citizens Advice East Lancashire
- Citizens Advice Braintree & South Essex Limited
- CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST)
- IPSWICH AND DISTRICT CITIZENS ADVICE BUREAU
- MID SUFFOLK CITIZENS ADVICE BUREAU
- CITIZENS ADVICE IN NORTH & WEST KENT
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| Citizens Advice East Suffolk | £1.2m | — | 0 | above | — | no doubt |
| Citizens Advice East Lancashire | £1.7m | — | 0 | unclear | — | no doubt |
| Citizens Advice Braintree & South Essex Limited | £1.5m | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) | £2.7m | — | 0 | below | — | no doubt |
| IPSWICH AND DISTRICT CITIZENS ADVICE BUREAU | £952k | — | 0 | below | — | no doubt |
| MID SUFFOLK CITIZENS ADVICE BUREAU | £332k | — | 0 | unclear | — | no doubt |