CITIZENS ADVICE GATESHEAD
Registered charity 1020565 · accounts filings on the Charity Commission register · also known as GATESHEAD CAB, GATESHEAD CITIZENS ADVICE BUREAU, Society Matters Foundation
We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Causes: General Charitable Purposes · Education/training · The Advancement Of Health Or Saving Of Lives · The Prevention Or Relief Of Poverty · Economic/community Development/employment · Other Charitable Purposes · website · Get email alerts
Financial health, per its FY2025 accounts
The accounts state that the charity generated total income of £7,220,624 against total expenditure of £7,053,069, resulting in a net surplus for the year. However, free reserves of £233,658 are below the trustees' stated policy target of £590,000, although designated reserves of £475,000 are held for specific future uses. The trustees and auditors confirm the charity is a going concern with adequate resources to meet debts as they fall due.
Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.
What the accounts disclose
Reserves position: below the charity's own stated reserves policy (held: £234k; policy: 6 months of operating expenditure, currently set at £590,000)
“As of 31 March 2025, the organisation has £222,084 in free reserves. This is below the target set by the trustees, of £590,000” — page 11
Per its FY2025 accounts as filed with the Charity Commission.
Trading subsidiary: Society Matters CIC
“The charity's wholly owned subsidiary, Society Matters Community Interest Company (Society Matters CIC) traded during the year.” — page 14
Per its FY2025 accounts as filed with the Charity Commission.
Accounts audited by Robson Laidler Accountants Limited. Discloses 4 of 6 completeness components.
In the news
Recent coverage mentioning this charity by name (automated match; headlines belong to their publishers).
Corporate structure
Public fundraising profile: JustGiving — Citizens Advice Gateshead (matched by registered charity number).
Company officers (Companies House)
Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.
- CARR, Susan Mary — director, appointed 26/09/2024on trustee list
- ROBERTON, Kirsty — director, appointed 14/09/2023on trustee list
- MARSH, Andrew Alexander — director, appointed 29/09/2022on trustee list
- LEE, Richard — director, appointed 29/09/2022on trustee list
- MCHARG, Scot Gardner — director, appointed 29/09/2022on trustee list
- WHITTAKER, Catherine Anne — director, appointed 28/05/2020on trustee list
- GIBSON, Judith, Councillor — director, appointed 30/01/2020on trustee list
- LEE, Heather — director, appointed 28/03/2019on trustee list
- TAYLOR, Barry — director, appointed 28/01/2016on trustee list
Official officers record.
Structured financials (annual return, FY ending 31/03/2025)
Reported reserves equal ~0.2 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).
Per its annual return, largest income source: Charitable activities (89% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.
Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).
Register events
- Received assets from another charity (28/11/2025) — per the register’s event history; asset transfers typically record mergers or reorganisations.
Trustee list from the Charity Commission register (current, not historical).
Operates in: Throughout England
Income and spending
Common questions
Is CITIZENS ADVICE GATESHEAD financially healthy?
Per its FY2025 accounts: The accounts state that the charity generated total income of £7,220,624 against total expenditure of £7,053,069, resulting in a net surplus for the year. However, free reserves of £233,658 are below the trustees' stated policy target of £590,000, although designated reserves of £475,000 are held for specific future uses. The trustees and auditors confirm the charity is a going concern with adequate resources to meet debts as they fall due. Its FY2025 accounts were audited by Robson Laidler Accountants Limited.
Who funds CITIZENS ADVICE GATESHEAD?
Funders whose own accounts filings name CITIZENS ADVICE GATESHEAD as a grant recipient include NEWCASTLE UPON TYNE HOSPITALS NHS CHARITY, THE THREE GUINEAS TRUST, THE ACCESS TO JUSTICE FOUNDATION, THE SIR JAMES KNOTT TRUST.
Known funders
Grants to this charity found in funders’ own accounts filings.
Government & lottery funding
Grants to this charity published as open data by government and lottery funders (360Giving).
Funders of similar charities
Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.
Charities like this
Semantically similar by activities and financial character, from our analysed corpus. Compare with THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX.
Side by side with its peers
Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.