CITIZENS ADVICE IN NORTH & WEST KENT

Registered charity 1082979 · accounts filings on the Charity Commission register · also known as GRAVESHAM CITIZENS ADVICE BUREAU

Advice, information and support to members of our local communities on a range of issues, including debt, benefits, employment, housing and relationships. Also exercise a responsible and confidential influence on social policies locally and nationally.

Objects

THE CHARITY’S OBJECTS (‘OBJECTS’) ARE SPECIFICALLY: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGHS OR DISTRICTS WITHIN DARTFORD, GRAVESHAM, SEVENOAKS, TONBRIDGE & MAILING AND TUNBRIDGE WELLS IN THE COUNTY OF KENT AND SURROUNDING AREAS.

Area of benefit: AREA OF GRAVESHAM BOROUGH COUNCIL.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · Other Charitable Purposes · website · Get email alerts

Registered contact address: Tonbridge and Malling, South East, England (from the postcode on the register)

Received the assets of Tonbridge & Malling Citizens Advice Bureau; Sevenoaks And Swanley Citizens Advice Bureau Ltd (as stated in the register file; not confirmed against the register) — merger registered 12/12/2015.
Source: Charity Commission register of merged charities (OGL v3.0).
Latest income
£2.1m
Latest spending
£2.4m
Registered
2000
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net expenditure deficit of £241,269 for the year, resulting in total reserves falling from £800,317 to £559,048. Per the trustees' report, free reserves stood at £483,836, which is above the stated policy target of approximately £415,000. The trustees confirmed adequate resources for going concern following a staff restructuring to reduce operating costs.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Grants from local authorities (21% of income)
“Grants from local authorities 454,482”
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: approximately £415,000 (held: £484k)
“Therefore the trustees aim to have free reserves of approximately £415,000.”
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by WP Audit Services LLP. Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 65
  • Government income: £924,290 — grants £924,290 (19); 43% of the £2,137,017 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 88
  • Government income: £1,102,513 — grants £1,102,513 (19); 53% of the £2,070,300 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2023

  • Volunteers: 88
  • Government income: £923,207 — grants £923,207 (21); 46% of the £2,019,027 total gross income on the same return

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£2.1m
Total spending
£2.4m
Cost of raising funds
£68k
Reserves (reported)
£484k
Employees
69

Reported reserves equal ~2.4 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (52% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 3.2% of total income — below the median for charities its size (5.3%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Kent

Income and spending

Financial year endIncomeSpending
31/03/2025£2.1m£2.4m
31/03/2024£2.1m£2.0m
31/03/2023£2.0m£1.8m
31/03/2022£1.4m£1.5m
31/03/2021£1.2m£1.1m

Common questions

Is CITIZENS ADVICE IN NORTH & WEST KENT financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net expenditure deficit of £241,269 for the year, resulting in total reserves falling from £800,317 to £559,048. Per the trustees' report, free reserves stood at £483,836, which is above the stated policy target of approximately £415,000. The trustees confirmed adequate resources for going concern following a staff restructuring to reduce operating costs. Its FY2025 accounts were audited by WP Audit Services LLP.

Who funds CITIZENS ADVICE IN NORTH & WEST KENT?

Funders whose own accounts filings name CITIZENS ADVICE IN NORTH & WEST KENT as a grant recipient include LONDON LEGAL SUPPORT TRUST, THE LAWSON TRUST CIO, THE EDGAR E LAWLEY FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
LONDON LEGAL SUPPORT TRUSTFY2024£80k
LONDON LEGAL SUPPORT TRUSTFY2021£11k
LONDON LEGAL SUPPORT TRUSTFY2023£10k
THE LAWSON TRUST CIOFY2021£3k
THE EDGAR E LAWLEY FOUNDATIONFY2025£2k

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund17/10/2024£20kVolunteer advisers in Gravesham and Dartford
The National Lottery Community Fund29/08/2024£499kHomelessness and Immigration Services Sustainability Project
The National Lottery Community Fund25/08/2022£282kMigrant Advice and Support Service (MASS)
The National Lottery Community Fund20/06/2022£217kHomelessness Prevention Project (HPP)
The National Lottery Community Fund12/11/2021£10kFlexible volunteering for volunteer Advisers in CANWK
The National Lottery Community Fund15/03/2021£140kMigrant Advice and Support Service in North and West Kent (MISP)
The National Lottery Community Fund15/03/2021£77kHomelessness Prevention Support Service Development Project
UK government23/07/2020£25kCoronavirus Community Support Fund
The National Lottery Community Fund18/10/2019£10kMaximising CANWK Adviceline capacity
The National Lottery Community Fund18/10/2018£10kDisabled facilities in CitA Swanley
The National Lottery Community Fund22/03/2017£10kSwanley Expansion of Advice Project
The National Lottery Community Fund20/04/2016£500kNWK Migrant Integration and Support Partnership
The National Lottery Community Fund03/03/2016£500kPreventing Actual and Threatened Homelessness (PATH) Project
The National Lottery Community Fund19/04/2013£178kGravesham Community Advice Network (GCAN)

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE NORTH EAST KENT.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CITIZENS ADVICE IN NORTH & WEST KENT£2.1m—0above—no doubt
CITIZENS ADVICE NORTH EAST KENT FY2026£603k—0unclear—no doubt
CITIZENS ADVICE COLCHESTER FY2026£294k—0unclear—no doubt
COVENTRY CITIZENS ADVICE FY2025£1.8mmore than £60,0001above—no doubt
BATH AND DISTRICT CITIZENS ADVICE BUREAU FY2025£996k—0unclear—no doubt
CITIZENS ADVICE GATESHEAD FY2025£7.2m——below—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.