CITIZENS ADVICE IN NORTH & WEST KENT
Advice, information and support to members of our local communities on a range of issues, including debt, benefits, employment, housing and relationships. Also exercise a responsible and confidential influence on social policies locally and nationally.
Objects
THE CHARITY’S OBJECTS (‘OBJECTS’) ARE SPECIFICALLY: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGHS OR DISTRICTS WITHIN DARTFORD, GRAVESHAM, SEVENOAKS, TONBRIDGE & MAILING AND TUNBRIDGE WELLS IN THE COUNTY OF KENT AND SURROUNDING AREAS.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net expenditure deficit of £241,269 for the year, resulting in total reserves falling from £800,317 to £559,048. Per the trustees' report, free reserves stood at £483,836, which is above the stated policy target of approximately £415,000. The trustees confirmed adequate resources for going concern following a staff restructuring to reduce operating costs.
What the accounts disclose
“Grants from local authorities 454,482”
“Therefore the trustees aim to have free reserves of approximately £415,000.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 65
- Government income: £924,290 — grants £924,290 (19); 43% of the £2,137,017 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 88
- Government income: £1,102,513 — grants £1,102,513 (19); 53% of the £2,070,300 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 88
- Government income: £923,207 — grants £923,207 (21); 46% of the £2,019,027 total gross income on the same return
Corporate structure
- Registered company of the charity Companies House 03960538
Company officers (Companies House)
- GAVIN, Nigel Laurence on trustee list
- BONIN, Keith Patrick on trustee list
- HUBBLE, Richard John on trustee list
- CUMMING, Andrew John on trustee list
- BOURNE, Tom James on trustee list
- ABBS, Elaine Margaret on trustee list
- GORDON, George Johnston on trustee list
- MILES, Martin William on trustee list
- GROSSKOPF, Christine Ann on trustee list
- STARKE, Ann Jane
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (09/01/2026)
- Received assets from another charity (27/03/2020)
- Received assets from another charity (24/10/2019)
- Received assets from another charity (12/12/2015)
- Received assets from another charity (12/12/2015)
Trustees
- Andrew John Cumming
- Christine Ann Grosskopf
- Elaine Margaret Abbs
- George Johnston Gordon
- Keith Patrick Bonin
- MARTIN WILLIAM MILES
- NIGEL GAVIN
- Richard John Hubble
- Thomas James Bourne
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £2.1m | £2.4m |
| 31/03/2024 | £2.1m | £2.0m |
| 31/03/2023 | £2.0m | £1.8m |
| 31/03/2022 | £1.4m | £1.5m |
| 31/03/2021 | £1.2m | £1.1m |
Common questions
Is CITIZENS ADVICE IN NORTH & WEST KENT financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net expenditure deficit of £241,269 for the year, resulting in total reserves falling from £800,317 to £559,048. Per the trustees' report, free reserves stood at £483,836, which is above the stated policy target of approximately £415,000. The trustees confirmed adequate resources for going concern following a staff restructuring to reduce operating costs. Its FY2025 accounts were audited by WP Audit Services LLP.
Who funds CITIZENS ADVICE IN NORTH & WEST KENT?
Funders whose own accounts filings name CITIZENS ADVICE IN NORTH & WEST KENT as a grant recipient include LONDON LEGAL SUPPORT TRUST, THE LAWSON TRUST CIO, THE EDGAR E LAWLEY FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| LONDON LEGAL SUPPORT TRUST | FY2024 | £80k | |
| LONDON LEGAL SUPPORT TRUST | FY2021 | £11k | |
| LONDON LEGAL SUPPORT TRUST | FY2023 | £10k | |
| THE LAWSON TRUST CIO | FY2021 | £3k | |
| THE EDGAR E LAWLEY FOUNDATION | FY2025 | £2k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 17/10/2024 | £20k | Volunteer advisers in Gravesham and Dartford |
| The National Lottery Community Fund | 29/08/2024 | £499k | Homelessness and Immigration Services Sustainability Project |
| The National Lottery Community Fund | 25/08/2022 | £282k | Migrant Advice and Support Service (MASS) |
| The National Lottery Community Fund | 20/06/2022 | £217k | Homelessness Prevention Project (HPP) |
| The National Lottery Community Fund | 12/11/2021 | £10k | Flexible volunteering for volunteer Advisers in CANWK |
| The National Lottery Community Fund | 15/03/2021 | £140k | Migrant Advice and Support Service in North and West Kent (MISP) |
| The National Lottery Community Fund | 15/03/2021 | £77k | Homelessness Prevention Support Service Development Project |
| UK government | 23/07/2020 | £25k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 18/10/2019 | £10k | Maximising CANWK Adviceline capacity |
| The National Lottery Community Fund | 18/10/2018 | £10k | Disabled facilities in CitA Swanley |
| The National Lottery Community Fund | 22/03/2017 | £10k | Swanley Expansion of Advice Project |
| The National Lottery Community Fund | 20/04/2016 | £500k | NWK Migrant Integration and Support Partnership |
| The National Lottery Community Fund | 03/03/2016 | £500k | Preventing Actual and Threatened Homelessness (PATH) Project |
| The National Lottery Community Fund | 19/04/2013 | £178k | Gravesham Community Advice Network (GCAN) |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| NEWCASTLE UPON TYNE HOSPITALS NHS CHARITY | 1 | £307k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £218k |
| THE THREE GUINEAS TRUST | 1 | £148k |
| COVENTRY BUILDING SOCIETY CHARITABLE FOUNDATION | 1 | £90k |
| THE SIR JAMES KNOTT TRUST | 1 | £25k |
| WILLIAM ADLINGTON CADBURY CHARITABLE TRUST | 1 | £20k |
| THE PHILIP AND CONNIE PHILLIPS FOUNDATION | 1 | £16k |
| THE ROPER FAMILY CHARITABLE TRUST | 1 | £14k |
Charities like this
- CITIZENS ADVICE NORTH EAST KENT
- CITIZENS ADVICE COLCHESTER
- COVENTRY CITIZENS ADVICE
- BATH AND DISTRICT CITIZENS ADVICE BUREAU
- CITIZENS ADVICE GATESHEAD
- Citizens Advice West Northamptonshire and Cherwell
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE IN NORTH & WEST KENT | £2.1m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE NORTH EAST KENT | £603k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE COLCHESTER | £294k | — | 0 | unclear | — | no doubt |
| COVENTRY CITIZENS ADVICE | £1.8m | more than £60,000 | 1 | above | — | no doubt |
| BATH AND DISTRICT CITIZENS ADVICE BUREAU | £996k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE GATESHEAD | £7.2m | — | — | below | — | no doubt |