COVENTRY CITIZENS ADVICE
Provide generalist and specialist advice, advise people on their rights, this can include employment, consumer, housing or relationship, debt and benefits-related enquiries.
Objects
THE CHARITY’S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN COVENTRY AND SURROUNDING AREAS.
Financial health, per its FY2025 accounts
The charity reported a net income of £59,213 for the year ended 31 March 2025, resulting in total unrestricted reserves of £445,021. This level of unrestricted funds exceeds the trustees' stated minimum reserves policy target of £202,000, which is calculated to cover three months of non-grant supported operating costs and other contingencies. The trustees and auditors confirmed that the financial statements were prepared on a going concern basis with no material uncertainties identified.
What the accounts disclose
“One (2024: One) employee received total employee benefits (excluding employer pension costs) of more than £60,000.” — page 20
“One (2024: One) employee received total employee benefits (excluding employer pension costs) of more than £60,000.” — page 20
“Income from charitable activities includes government grants of £738,631 (2024: £668,154).” — page 18
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 59
- Government income: £738,631 — contracts £30,000 (1), grants £708,631 (3); 42% of the £1,775,327 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 39
- Government income: £668,154 — contracts £30,000 (1), grants £638,154 (3); 39% of the £1,703,869 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 23
- Government income: £1,549,208 — contracts £885,895 (3), grants £663,313 (3); 64% of the £2,415,040 total gross income on the same return
- Grant-making is its main activity
Corporate structure
- Registered company of the charity Companies House 02122698
Company officers (Companies House)
- THIRU, Anjula on trustee list
- PRESTWICH, Charlotte Amy on trustee list
- CARTER, Stewart Graham on trustee list
- GILL, Purminder Singh on trustee list
- FROST, Peter Nicholas on trustee list
- WALKER-THOMPSON, Janet on trustee list
- ABBOTT, Faye, Councillor Mrs on trustee list
- BRAKE, Simon, Professor on trustee list
- RICHARDS, Simon Ian
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- PETER NICHOLAS FROSTchair
- Anjula Thiru
- COUNCILLOR ABBOTT
- Charlotte Amy Prestwich
- Imelda Rose Elish Ryan
- Janet Walker-Thompson
- Jennifer Anne Pearce
- Professor Simon Brake
- Purminder Singh Gill
- Stewart Graham Carter
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.8m | £1.7m |
| 31/03/2024 | £1.7m | £1.6m |
| 31/03/2023 | £2.4m | £2.5m |
| 31/03/2022 | £2.5m | £2.4m |
| 31/03/2021 | £2.3m | £2.4m |
Common questions
Is COVENTRY CITIZENS ADVICE financially healthy?
Per its FY2025 accounts: The charity reported a net income of £59,213 for the year ended 31 March 2025, resulting in total unrestricted reserves of £445,021. This level of unrestricted funds exceeds the trustees' stated minimum reserves policy target of £202,000, which is calculated to cover three months of non-grant supported operating costs and other contingencies. The trustees and auditors confirmed that the financial statements were prepared on a going concern basis with no material uncertainties identified. Its FY2025 accounts were audited by HB&O Ltd.
What does the highest-paid employee of COVENTRY CITIZENS ADVICE earn?
Per its FY2025 accounts, the highest-paid employee was in the more than £60,000 band, and 1 employees earned over £60,000.
Who funds COVENTRY CITIZENS ADVICE?
Funders whose own accounts filings name COVENTRY CITIZENS ADVICE as a grant recipient include COVENTRY BUILDING SOCIETY CHARITABLE FOUNDATION, WILLIAM ADLINGTON CADBURY CHARITABLE TRUST, THE SAINTBURY TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| COVENTRY BUILDING SOCIETY CHARITABLE FOUNDATION | FY2022 | £50k | Direct charitable expenditure |
| COVENTRY BUILDING SOCIETY CHARITABLE FOUNDATION | FY2023 | Unverified read£50k | Direct charitable expenditure |
| COVENTRY BUILDING SOCIETY CHARITABLE FOUNDATION | FY2021 | £40k | Direct charitable expenditure |
| WILLIAM ADLINGTON CADBURY CHARITABLE TRUST | FY2022 | £20k | Advice, Mediation, Counselling |
| THE SAINTBURY TRUST | FY2022 | £2k | Homelessness |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 03/03/2016 | £483k | Rooted |
| The National Lottery Community Fund | 02/06/2014 | £373k | The Restart Project |
| The National Lottery Heritage Fund | 31/03/2014 | £79k | "Understanding your Coventry - how we all came to be here" |
| The National Lottery Community Fund | 02/08/2012 | £989k | Sorted - your home, your money, your future |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| STRATFORD-UPON-AVON TOWN TRUST | 1 | £360k |
| NEWCASTLE UPON TYNE HOSPITALS NHS CHARITY | 1 | £307k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £218k |
| THE THREE GUINEAS TRUST | 1 | £148k |
| THE KING HENRY VIII ENDOWED TRUST, WARWICK | 1 | £105k |
| LONDON LEGAL SUPPORT TRUST | 1 | £101k |
| THE SIR JAMES KNOTT TRUST | 1 | £25k |
| MUNICIPAL CHARITIES OF STRATFORD-UPON-AVON | 1 | £12k |
Charities like this
- CHARNWOOD CITIZENS ADVICE BUREAU
- NORTH WARWICKSHIRE CITIZENS ADVICE BUREAU
- CITIZENS ADVICE DONCASTER BOROUGH
- CITIZENS ADVICE IN NORTH & WEST KENT
- CLIFTON WELFARE RIGHTS ADVICE CENTRE
- CITIZENS ADVICE SOUTH WARWICKSHIRE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| COVENTRY CITIZENS ADVICE | £1.8m | more than £60,000 | 1 | above | — | no doubt |
| CHARNWOOD CITIZENS ADVICE BUREAU | £251k | — | 0 | unclear | — | no doubt |
| NORTH WARWICKSHIRE CITIZENS ADVICE BUREAU | £541k | — | 0 | above | — | noted |
| CITIZENS ADVICE DONCASTER BOROUGH | £1.9m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE IN NORTH & WEST KENT | £2.1m | — | 0 | above | — | no doubt |
| CLIFTON WELFARE RIGHTS ADVICE CENTRE | £51k | — | 0 | unclear | — | no doubt |