CITIZENS ADVICE NORTH EAST KENT

Registered charity 803115 · accounts filings on the Charity Commission register · also known as CANTERBURY DISTRICT C.A.B, CANTERBURY DISTRICT CITIZENS ADVICE BUREAU, THE CANTERBURY DISTRICT C.A.B

Providing free, confidential, impartial advice to the community in the Canterbury, Herne Bay and Whitstable and the surrounding areas.

Objects

THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN ENGLAND AND IN PARTICULAR CANTERBURY AND SURROUNDING AREAS.

Area of benefit: CANTERBURY AND SURROUNDING AREAS

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Prevention Or Relief Of Poverty · website · Get email alerts

Registered contact address: Canterbury, South East, England (from the postcode on the register)

Latest income
£603k
Latest spending
£606k
Registered
1990
Accounts read
FY2026

Financial health, per its FY2026 accounts

The accounts state that the charity recorded an overall deficit of £2,833 for the year ended 31 March 2026, driven by an excess of expenditure on direct services over funding received. The unrestricted general fund balance stood at £101,178, which is below the trustees' stated policy target of £133,520. Despite this deficit and the impending merger with Citizens Advice Swale, the trustees believe the going concern basis of accounting remains appropriate.

Automated summary of the FY2026 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Canterbury City Council (34% of income)
“Canterbury City Council 194,209”
Per its FY2026 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 4 of 6 completeness components.

Year-over-year changes

Comparing this charity’s FY2025 and FY2026 accounts as analysed by this site.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2026

  • Volunteers: 36
  • Government income: £194,209 — grants £194,209 (1); 32% of the £602,999 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 28
  • Government income: £172,728 — grants £172,728 (1); 33% of the £523,257 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 32
  • Government income: £160,728 — grants £160,728 (1); 34% of the £477,270 total gross income on the same return

Source: this charity’s annual returns on the Charity Commission register.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2026)

Total income
£603k
Total spending
£606k
Reserves (reported)
£101k
Employees
15

Reported reserves equal ~2.0 months of spending — in the bottom quarter for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (94% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Kent

Income and spending

Financial year endIncomeSpending
31/03/2026£603k£606k
31/03/2025£523k£528k
31/03/2024£477k£490k
31/03/2023£398k£413k
31/03/2022£448k£461k

Common questions

Is CITIZENS ADVICE NORTH EAST KENT financially healthy?

Per its FY2026 accounts: The accounts state that the charity recorded an overall deficit of £2,833 for the year ended 31 March 2026, driven by an excess of expenditure on direct services over funding received. The unrestricted general fund balance stood at £101,178, which is below the trustees' stated policy target of £133,520. Despite this deficit and the impending merger with Citizens Advice Swale, the trustees believe the going concern basis of accounting remains appropriate. Its FY2026 accounts were independently examined.

Who funds CITIZENS ADVICE NORTH EAST KENT?

Funders whose own accounts filings name CITIZENS ADVICE NORTH EAST KENT as a grant recipient include THE PHILIP AND CONNIE PHILLIPS FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE PHILIP AND CONNIE PHILLIPS FOUNDATIONFY2023£8k
THE PHILIP AND CONNIE PHILLIPS FOUNDATIONFY2025£5kUnrestricted
THE PHILIP AND CONNIE PHILLIPS FOUNDATIONFY2025£3kRestricted

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund29/07/2026£336kGypsy Roma Traveller Community Project
The National Lottery Community Fund04/07/2024£169kCanterbury District Citizens Advice Outreach Project
The National Lottery Community Fund09/05/2024£20kCitizens Advice Canterbury District IT and electrical infrastructure project
The National Lottery Community Fund14/05/2021£9kCovid-secure environment for Canterbury District Citizens Advice
The National Lottery Community Fund04/01/2017£10kEquipping Citizens in Canterbury
The National Lottery Community Fund25/04/2013£243kCanterbury District Advice Partnership
The National Lottery Community Fund11/01/2012£10kCreation of Training and Telephone Suite

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE IN NORTH & WEST KENT.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CITIZENS ADVICE NORTH EAST KENT£603k—0unclear—no doubt
CITIZENS ADVICE IN NORTH & WEST KENT FY2025£2.1m—0above—no doubt
CITIZENS ADVICE SERVICES CORBY & KETTERING FY2025£579k—0unclear—no doubt
THE NORTH TYNESIDE CITIZENS ADVICE BUREAU FY2025£2.9m——unclear—no doubt
COVENTRY CITIZENS ADVICE FY2025£1.8mmore than £60,0001above—no doubt
CITIZENS ADVICE IN EAST DORSET AND PURBECK LTD FY2025£1.3m£60,001 - £70,0001above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.