CITIZENS ADVICE THANET
To deliver the Citizens Advice service to the people of Thanet, ensuring as far as possible that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them or through an inability to express their needs effectively. Trading as a partner of Citizens Advice North East Kent from April 2026.
Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE ISLE OF THANET IN THE COUNTY OF KENT AND SURROUNDING AREAS.
Financial health, per its FY2025 accounts
The accounts state that total income increased slightly to £361,659, with unrestricted general funds rising to £176,893. The trustees confirm the charity can operate as a going concern, citing secured core funding from Thanet District Council and sufficient reserves to meet future needs.
What the accounts disclose
“The trustees consider that an unrestricted reserve of between 3 and 6 months unrestricted expenditure is sufficient to meet the above requirements.” — page 6
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Register events
- Received assets from another charity (27/03/2020)
Trustees
- Ann Pamela Kenworthy
- Connor Harney
- Hilary Anne Brighton
- Nicola Dina Parmar
- Sharon Kim Wilding
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £362k | £327k |
| 31/03/2024 | £360k | £292k |
| 31/03/2023 | £156k | £162k |
| 31/03/2022 | £303k | £253k |
| 31/03/2021 | £406k | £345k |
Common questions
Is CITIZENS ADVICE THANET financially healthy?
Per its FY2025 accounts: The accounts state that total income increased slightly to £361,659, with unrestricted general funds rising to £176,893. The trustees confirm the charity can operate as a going concern, citing secured core funding from Thanet District Council and sufficient reserves to meet future needs. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 24/02/2026 | £20k | Community Advice Access Project |
| The National Lottery Community Fund | 19/01/2024 | £19k | IT equipment |
| The National Lottery Community Fund | 11/05/2023 | £301k | Better Lives Thanet |
| The National Lottery Community Fund | 25/01/2017 | £7k | Citizens Advice Thanet Online |
| The National Lottery Community Fund | 11/02/2009 | £867 | Deaf Awareness |
| The National Lottery Community Fund | 22/09/2005 | £1k | New photocopier |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE SUSSEX COMMUNITY FOUNDATION | 2 | £20k |
| THE MRS L D ROPE THIRD CHARITABLE SETTLEMENT | 1 | £155k |
| LONDON LEGAL SUPPORT TRUST | 1 | £101k |
| THE HEADLEY TRUST | 1 | £60k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £54k |
| NORFOLK COMMUNITY FOUNDATION | 1 | £29k |
| HOPESTEAD | 1 | £20k |
| JOHN SWIRE 1989 CHARITABLE TRUST | 1 | £11k |
Charities like this
- Citizens Advice East Suffolk
- CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST)
- CITIZENS ADVICE BUREAU IN SWALE
- CITIZENS ADVICE IN NORTH & WEST KENT
- NORFOLK CITIZENS ADVICE
- CITIZENS ADVICE LINCOLNSHIRE
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE THANET | £362k | — | 0 | above | — | no doubt |
| Citizens Advice East Suffolk | £1.2m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) | £2.7m | — | 0 | below | — | no doubt |
| CITIZENS ADVICE BUREAU IN SWALE | £531k | — | 0 | above | — | no doubt |
| CITIZENS ADVICE IN NORTH & WEST KENT | £2.1m | — | 0 | above | — | no doubt |
| NORFOLK CITIZENS ADVICE | £1.9m | — | 0 | unclear | — | no doubt |