THE ESHER AND DISTRICT CITIZENS ADVICE BUREAU
The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
Objects
THE OBJECTS OF THE CHARITY (‘OBJECTS’)ARE SPECIFICALLY TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS INCLUDING, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN SURREY AND IN PARTICULAR ESHER, MOLESEY, CLAYGATE, OXSHOTT, COBHAM AND SURROUNDING AREAS.
Financial health, per its FY2025 accounts
The charity reported a small surplus of £4,030 for the year ended 31 March 2025, with total incoming resources of £272,107 against total expenditure of £269,847. The trustees state that general free reserves of £91,529 are in line with their policy of holding three to six months of budgeted expenditure, and they have a reasonable expectation of adequate resources for the foreseeable future.
What the accounts disclose
“The Board’s policy is to hold general free reserves equivalent to between three and six months budgeted expenditure for the following year.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Property (HM Land Registry)
Register events
- Received assets from another charity (04/02/2022)
Trustees
- Mark Andrew Reasonchair
- Gillian Avril Coates
- Ian Wood
- James Kellett
- Jennifer McGurk
- Paul Ronald Hickson
- Robert James Alldis
- Sally Lynn Williams
- Stephen Paul Bax
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £272k | £270k |
| 31/03/2024 | £235k | £235k |
| 31/03/2023 | £168k | £178k |
| 31/03/2022 | £178k | £191k |
| 31/03/2021 | £190k | £176k |
Common questions
Is THE ESHER AND DISTRICT CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The charity reported a small surplus of £4,030 for the year ended 31 March 2025, with total incoming resources of £272,107 against total expenditure of £269,847. The trustees state that general free reserves of £91,529 are in line with their policy of holding three to six months of budgeted expenditure, and they have a reasonable expectation of adequate resources for the foreseeable future. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 16/06/2023 | £10k | Building resilience in the cost of living crisis |
| The National Lottery Community Fund | 08/04/2022 | £10k | A lifeline for our community |
| The National Lottery Community Fund | 19/03/2021 | £5k | After the lockdown |
| The National Lottery Community Fund | 22/05/2020 | £5k | After the lockdown |
| The National Lottery Community Fund | 11/07/2019 | £10k | With a little help from my friends |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE TRUSSELL TRUST | 1 | £31.5m |
| THE MASTER CHARITABLE TRUST | 1 | £1.2m |
| THE JULIA RAUSING TRUST | 1 | £1.0m |
| WORCESTER MUNICIPAL CHARITIES (CIO) | 1 | £774k |
| THE NATIONWIDE FOUNDATION | 1 | £247k |
| GARFIELD WESTON FOUNDATION | 1 | £200k |
| THE HEALTH FOUNDATION | 1 | £164k |
| Helping Herts | 1 | £127k |
Charities like this
- IPSWICH AND DISTRICT CITIZENS ADVICE BUREAU
- THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
- SCUNTHORPE AND DISTRICT CITIZENS ADVICE BUREAU
- CITIZENS ADVICE ESSEX LIMITED
- SHEFFIELD CITIZENS ADVICE AND LAW CENTRE
- CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST)
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| THE ESHER AND DISTRICT CITIZENS ADVICE BUREAU | £272k | — | 0 | within | — | no doubt |
| IPSWICH AND DISTRICT CITIZENS ADVICE BUREAU | £952k | — | 0 | below | — | no doubt |
| THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX | £167.8m | — | — | unclear | — | no doubt |
| SCUNTHORPE AND DISTRICT CITIZENS ADVICE BUREAU | £1.8m | £60,001 - £70,000 | 0 | unclear | — | no doubt |
| CITIZENS ADVICE ESSEX LIMITED | £2.1m | — | 0 | unclear | — | no doubt |
| SHEFFIELD CITIZENS ADVICE AND LAW CENTRE | £6.2m | — | 0 | unclear | — | no doubt |