DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU

Registered charity 1089052 · accounts filings on the Charity Commission register · also known as DISS AND DISTRICT CITIZENS ADVICE BUREAU

To ensure individuals do not lack knowledge of their rights and responsibilities or of the service available to them or through an inability to express their needs effectively, and equally to exercise a responsible influence on the development of social policies and services, both locally and nationally.

Objects

THE CHARITY’S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN DISS AND THETFORD AND SURROUNDING AREAS.

Area of benefit: DISS, THETFORD AND THE SURROUNDING AREA, INCLUDING PARTS OF SUFFOLK.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · The Advancement Of Health Or Saving Of Lives · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · Economic/community Development/employment · website · Get email alerts

Latest income
£733k
Latest spending
£736k
Registered
2001
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a deficit of £3,870 for the year ended 31 March 2025, a significant change from the prior year's surplus of £587,707 which included a £575,000 legacy. Free reserves stood at £183,930, which the trustees confirm are in line with their policy of holding three months of operating costs (£184k). The trustees maintain a reasonable expectation that the charity has adequate resources to continue in operational existence for at least the next twelve months.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: three months of operating costs (held: £184k)
“We calculate a monthly operating cost, which is reviewed on a 6-monthly basis. We monitor this to ensure the amount held covers 3 months operating costs on a rolling basis.” — page 9
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income
£733k
Total spending
£736k
Reserves (reported)
£239k
Employees
25

Reported reserves equal ~3.9 months of spending — below the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (95% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Cambridgeshire · Essex · Norfolk · Suffolk

Income and spending

Financial year endIncomeSpending
31/03/2025£733k£736k
31/03/2024£1.2m£650k
31/03/2023£695k£696k
31/03/2022£634k£642k
31/03/2021£493k£494k

Common questions

Is DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a deficit of £3,870 for the year ended 31 March 2025, a significant change from the prior year's surplus of £587,707 which included a £575,000 legacy. Free reserves stood at £183,930, which the trustees confirm are in line with their policy of holding three months of operating costs (£184k). The trustees maintain a reasonable expectation that the charity has adequate resources to continue in operational existence for at least the next twelve months. Its FY2025 accounts were independently examined.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund30/05/2007£99kNew Premises - Diss
The National Lottery Community Fund30/11/2005£199kMaintain and develop anti-poverty and advocacy service
The National Lottery Community Fund14/07/2004£73kWelfare Rights Outreach Project - transferred from Thetford & District CAB

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU£733k—0above—no doubt
CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU FY2025£1.4m—0above—no doubt
WYRE FOREST CITIZENS ADVICE BUREAU FY2025£410k—0unclear—no doubt
NORTH AND WEST GLOUCESTERSHIRE CITIZENS ADVICE FY2025£1.6m—0above—no doubt
SUTTON BOROUGH CITIZENS' ADVICE BUREAUX FY2025£1.9m—0below—no doubt
CITIZENS ADVICE IN NORTH & WEST KENT FY2025£2.1m—0above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.