CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU

Registered charity 1056102 · accounts filings on the Charity Commission register · also known as CAMBRIDGE C A B, CAMBRIDGE CAB, THE CITIZENS ADVICE BUREAU

To provide a free, confidential and impartial advice service to the public. Aim to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them or through their inability to express their needs effectively. Also to be a responsible influence on the development of social policies both locally and nationally.

Objects

FOR THE PROMOTION OF ANY CHARITABLE PURPOSEES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE CITY OF CAMBRIDGE, SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL AND ELSEWHERE BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS

Area of benefit: THE CITY OF CAMBRIDGE AND SOUTH CAMBRIDGESHIRE DISTRICT COUNCILS

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Other Charitable Purposes · website · Get email alerts

Registered contact address: Cambridge, East of England, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net deficit of £88,091 for the year, resulting in a decrease in total unrestricted reserves from £1,026,452 to £904,864. The trustees note that the most significant areas of uncertainty for the future are the annual levels of grant funding required, as most contracts are received on a one-year basis. Despite the deficit, the charity maintains a general fund target of £165,000 to cover three months of typical unrestricted expenditure.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Knights Lowe Limited. Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investment
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Annual return filing dates (Charity Commission record)

Of its last 5 annual returns with a recorded received date, 1 was received after the due date: year ending 31/03/2023 (received 02/02/2024, 2 days after the 31/01/2024 due date).

Due and received dates as recorded in the Commission’s annual-return data; the data does not say whether an extension was agreed. Source: this charity’s annual returns on the Charity Commission register.

Leadership, per the charity’s website

• Heather Du Quesnay CBE — Chair (source)
• Helen Cook — CEO (source)

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (1 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~1.4 months of spending — in the bottom quarter for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Other (79% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 2.1% of total income — below the median for charities its size (5.3%) (benchmarks).

Trustees · trustee networks

• ASHLEIGH HOWARD BRIDGES
• Abdul Kayum Arain · trustee of 2 other charities
• Carol Anne Boston
• Corrin Frances Hoyes
• Deborah Eve Whitfield
• Dr Christopher Joseph Powell
• Duncan Charles Cook
• Heather Le Mercier Du Quesnay CBE
• Julian Jacobs
• Marie Catherine Elizabeth Canning
• Richard Anthony Lister French

Trustee list from the Charity Commission register (current, not historical).

Operates in: Cambridgeshire

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Grants marked “Unverified read” were flagged by automated checks as possibly misread from the funder’s filed accounts. They are listed, but left out of the totals, counts and funder relationships this site computes.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with BATH AND DISTRICT CITIZENS ADVICE BUREAU.

• BATH AND DISTRICT CITIZENS ADVICE BUREAU income £996k
• DISS, THETFORD AND DISTRICT CITIZENS ADVICE BUREAU income £733k
• MEDWAY DISTRICT CITIZENS ADVICE BUREAU SERVICE income £513k
• WINCHESTER DISTRICT CITIZENS ADVICE BUREAU income £457k
• BRIDPORT AND DISTRICT CITIZENS ADVICE BUREAU income £292k
• YORK AND DISTRICT CITIZENS ADVICE BUREAU income £586k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.