WIRRAL CITIZENS ADVICE BUREAU LIMITED

Registered charity 1109156 · accounts filings on the Charity Commission register · also known as ARROWE PARK HOSPITAL RECEPTION OFFICE, BIRKENHEAD ADVICE CENTRE, Citizens Advice Wirral, HESWALL ADVICE CENTRE, NEW FERRY ADVICE CENTRE, WALLASEY ADVICE CENTRE

Offering free independent advice to residents of Wirral and environs on issues relating to debt, welfare benefits, housing, mild to moderate mental health,consumer, family matters etc.

Causes: Disability · Education/training · The Advancement Of Health Or Saving Of Lives · The Prevention Or Relief Of Poverty · Accommodation/housing · Economic/community Development/employment · website · Get email alerts

Latest income
£2.9m
Latest spending
£2.8m
Registered
2005
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net surplus of £76,254 for the year ended 31 March 2025, with total income of £2,871,574. The trustees confirm that free reserves of £429,523 are sufficient to cover the charity's reserves target, and the independent auditor found no material uncertainties regarding the charity's ability to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Wirral Council and NHS Cheshire and Mersey (56% of income)
“Our main funder was Wirral Council and NHS Cheshire and Mersey proving £1,599,195 (2024: £1,606,992).”
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: between 3 and 6 months' normal operating expenditure (held: £430k)
“Ideally the board would like to be able to call on between 3 and 6 months' normal operating expenditure in the event of the organisation losing their largest contracts.” — page 8
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Karl Greaney is a trustee of both Wirral CAB and Wirral Credit Union. During the year £3,204 was transferred to Wirral Credit Union as part of staff savings through payroll giving.
“During the year £3,204 was transferred to Wirral Credit Union as part of staff savings through payroll giving. Karl Greaney is a trustee of both Wirral CAB and Wirral Credit Union.” — page 39
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Mitchell Charlesworth (Audit) Limited. Discloses 4 of 6 completeness components.

Public fundraising profile: JustGiving — Citizens Advice Wirral (matched by registered charity number).

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

BuyerContractAwardedValue
CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUSTProvision of Social Prescribers——
CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUSTProvision of Social Prescribers——

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£2.9m
Total spending
£2.8m
Reserves (reported)
£450k
Employees
84

Reported reserves equal ~1.9 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£2.9m£2.8m
31/03/2024£2.8m£2.7m
31/03/2023£2.5m£2.5m
31/03/2022£2.2m£2.1m
31/03/2021£2.2m£2.1m

Common questions

Is WIRRAL CITIZENS ADVICE BUREAU LIMITED financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a net surplus of £76,254 for the year ended 31 March 2025, with total income of £2,871,574. The trustees confirm that free reserves of £429,523 are sufficient to cover the charity's reserves target, and the independent auditor found no material uncertainties regarding the charity's ability to continue as a going concern. Its FY2025 accounts were audited by Mitchell Charlesworth (Audit) Limited.

Who funds WIRRAL CITIZENS ADVICE BUREAU LIMITED?

Funders whose own accounts filings name WIRRAL CITIZENS ADVICE BUREAU LIMITED as a grant recipient include THE AMELIA CHADWICK TRUST.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE AMELIA CHADWICK TRUSTFY2024£3k
THE AMELIA CHADWICK TRUSTFY2022£3k

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
UK government28/04/2020£39kCitizens Advice Wirral
The National Lottery Community Fund15/09/2006£49kTransfer of MK/1/010106618
The National Lottery Community Fund15/09/2006£59kTransfer of MK/1/010162883

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with INVOLVE NORTHWEST.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
WIRRAL CITIZENS ADVICE BUREAU LIMITED£2.9m——above—no doubt
INVOLVE NORTHWEST FY2025£2.8m£60,001 - £70,0001above—no doubt
WIRRAL MIND FY2025£1.8m——unclear—no doubt
WIRRAL FOODBANK PLUS FY2025£118k—0unclear—no doubt
WATFORD CITIZENS ADVICE BUREAU FY2025£615k—0unclear—no doubt
WANDSWORTH CITIZENS ADVICE BUREAUX LIMITED FY2025£2.2m——above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.