CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN
The Company's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in the Borough of Wigan and surrounding areas.
Financial health, per its FY2025 accounts
The accounts state that total income decreased to £891,748 from £999,828 in the prior year, while total expenditure also fell to £884,462, resulting in a net surplus of £7,286. The charity holds unrestricted reserves of £314,097, which are below the stated policy target of £211,943 (three months of salaries and running costs) when combined with designated funds, though the general unrestricted fund alone is above the specific salary target. The trustees report ongoing financial uncertainty due to ceasing funding streams and rising employment costs, but maintain that resources are adequate for the foreseeable future.
What the accounts disclose
“The Trustee Board has agreed to hold an amount in unrestricted reserves equivalent to three months salaries and other running costs (equating to £211,943 based on current known expenditure for 2025/26).” — page 10
“This valuation showed assets of £ 514.9m, liabilities of £531.0m and a deficit of £16.1m.”
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Barbara Ann Caren
- Cllr Deborah Parkinson
- Dr Laura Higson-Bliss
- Emma Catherine Fox
- Jack Tomlinson
- Kirsten Oakes
- Mark Alan Blanchard
- Rachael Wild
- Richard Michael Brameld
- Siobhan Lucy Dunne
- Victoria Sarah Burrows
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £892k | £884k |
| 31/03/2024 | £1000k | £1.0m |
| 31/03/2023 | £982k | £1.0m |
| 31/03/2022 | £1.1m | £1.0m |
| 31/03/2021 | £1.1m | £1.0m |
Common questions
Is CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN financially healthy?
Per its FY2025 accounts: The accounts state that total income decreased to £891,748 from £999,828 in the prior year, while total expenditure also fell to £884,462, resulting in a net surplus of £7,286. The charity holds unrestricted reserves of £314,097, which are below the stated policy target of £211,943 (three months of salaries and running costs) when combined with designated funds, though the general unrestricted fund alone is above the specific salary target. The trustees report ongoing financial uncertainty due to ceasing funding streams and rising employment costs, but maintain that resources are adequate for the foreseeable future. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 30/08/2018 | £10k | Accelerating Access to Advice |
| The National Lottery Community Fund | 25/02/2011 | £10k | BLT/GPI Leigh West |
| The National Lottery Community Fund | 04/05/2004 | £206k | Increase Access to Advice and Information Service |
| Northern Rock Foundation | 09/02/1999 | £58k | Grant awarded to Citizens' Advice Service in the Borough of Wigan (North West) |