CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN

Registered charity 701882 · accounts filings on the Charity Commission register · also known as WIGAN CITIZENS ADVICE BUREAU

The Company's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in the Borough of Wigan and surrounding areas.

Causes: The Prevention Or Relief Of Poverty · website · Get email alerts

Latest income
£892k
Latest spending
£884k
Registered
1989
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that total income decreased to £891,748 from £999,828 in the prior year, while total expenditure also fell to £884,462, resulting in a net surplus of £7,286. The charity holds unrestricted reserves of £314,097, which are below the stated policy target of £211,943 (three months of salaries and running costs) when combined with designated funds, though the general unrestricted fund alone is above the specific salary target. The trustees report ongoing financial uncertainty due to ceasing funding streams and rising employment costs, but maintain that resources are adequate for the foreseeable future.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: three months salaries and other running costs (held: £314k)
“The Trustee Board has agreed to hold an amount in unrestricted reserves equivalent to three months salaries and other running costs (equating to £211,943 based on current known expenditure for 2025/26).” — page 10
Per its FY2025 accounts as filed with the Charity Commission.
Pension scheme deficit: £16.1m
“This valuation showed assets of £ 514.9m, liabilities of £531.0m and a deficit of £16.1m.”
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income
£892k
Total spending
£884k
Reserves (reported)
£319k
Employees
29

Reported reserves equal ~4.3 months of spending — below the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Donations and legacies (51% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Bolton · Bury · Oldham · Rochdale · Salford City · Wigan

Income and spending

Financial year endIncomeSpending
31/03/2025£892k£884k
31/03/2024£1000k£1.0m
31/03/2023£982k£1.0m
31/03/2022£1.1m£1.0m
31/03/2021£1.1m£1.0m

Common questions

Is CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN financially healthy?

Per its FY2025 accounts: The accounts state that total income decreased to £891,748 from £999,828 in the prior year, while total expenditure also fell to £884,462, resulting in a net surplus of £7,286. The charity holds unrestricted reserves of £314,097, which are below the stated policy target of £211,943 (three months of salaries and running costs) when combined with designated funds, though the general unrestricted fund alone is above the specific salary target. The trustees report ongoing financial uncertainty due to ceasing funding streams and rising employment costs, but maintain that resources are adequate for the foreseeable future. Its FY2025 accounts were independently examined.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund30/08/2018£10kAccelerating Access to Advice
The National Lottery Community Fund25/02/2011£10kBLT/GPI Leigh West
The National Lottery Community Fund04/05/2004£206kIncrease Access to Advice and Information Service
Northern Rock Foundation09/02/1999£58kGrant awarded to Citizens' Advice Service in the Borough of Wigan (North West)