CITIZENS ADVICE LEICESTERSHIRE
The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Leicestershire and surrounding areas.
Objects
The Charity’s objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Leicestershire, Leicester City and surrounding areas.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net expenditure deficit of £188,936 for the year, which the trustees describe as a strategic investment in organisational transformation. Despite this deficit, the charity maintains unrestricted reserves of £439,374, which it considers sufficient to meet its policy target of three to six months of expenditure. The trustees and auditors confirm that the charity has adequate resources to continue as a going concern.
What the accounts disclose
“The Trustees consider that reserves at this level will ensure that, in the event of a significant drop in funding, they will be able to continue the charity’s current activities while consideration is given to ways in which additional funds may be raised. This level of reserves has been maintained throughout the year.” — page 26
“Total costs for membership during the year were £11,536 (2024: £11,159)” — page 57
Year-over-year changes
- Reserves position vs the charity's own policy moved from "above" (FY2024) to "below" (FY2025).
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 36
- Government income: £760,437 — contracts £342,426 (1), grants £418,011 (7); 45% of the £1,700,850 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 50
- Government income: £804,369 — contracts £364,889 (3), grants £439,480 (1); 49% of the £1,640,465 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 50
- Government income: £929,441 — contracts £318,847 (1), grants £610,594 (8); 55% of the £1,687,244 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (02/04/2012)
Trustees
- Emily Mary Beach
- JOHN WALTERS
- Marie-Anne Beere
- NARENDRA WAGHELA
- Peter Symonds
- Sarah Humphreys
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.7m | £1.9m |
| 31/03/2024 | £1.6m | £1.7m |
| 31/03/2023 | £1.7m | £1.7m |
| 31/03/2022 | £1.6m | £1.5m |
| 31/03/2021 | £1.6m | £1.5m |
Common questions
Is CITIZENS ADVICE LEICESTERSHIRE financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net expenditure deficit of £188,936 for the year, which the trustees describe as a strategic investment in organisational transformation. Despite this deficit, the charity maintains unrestricted reserves of £439,374, which it considers sufficient to meet its policy target of three to six months of expenditure. The trustees and auditors confirm that the charity has adequate resources to continue as a going concern. Its FY2025 accounts were audited by Xeinadin Audit Limited.
Who funds CITIZENS ADVICE LEICESTERSHIRE?
Funders whose own accounts filings name CITIZENS ADVICE LEICESTERSHIRE as a grant recipient include R. DAPHNE PLUNKET CHARITABLE TRUST.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| R. DAPHNE PLUNKET CHARITABLE TRUST | FY2024 | £300 | |
| R. DAPHNE PLUNKET CHARITABLE TRUST | FY2025 | £200 |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 23/01/2020 | £949 | Citizens Advice LeicesterShire Conference |
| The National Lottery Community Fund | 19/04/2013 | £343k | Leicestershire Access Project (LAP) |
| The National Lottery Community Fund | 29/01/2008 | £498k | The Training Team |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| SEFTON COUNCIL FOR VOLUNTARY SERVICE | 1 | £676k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £182k |
| THE LEGAL EDUCATION FOUNDATION | 1 | £178k |
| SOLICITORS BENEVOLENT ASSOCIATION LIMITED | 1 | £8k |
| QUARTET COMMUNITY FOUNDATION | 1 | £5k |
| CIVIC POWER FUND | 1 | £1k |
Charities like this
- CITIZENS ADVICE LINCOLNSHIRE
- CITIZENS ADVICE SOUTH GLOUCESTERSHIRE
- CITIZENS ADVICE LIVERPOOL LIMITED
- CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN
- Citizens Advice Lincoln & Lindsey
- CITIZENS ADVICE MANCHESTER
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE LEICESTERSHIRE | £1.7m | — | — | below | — | no doubt |
| CITIZENS ADVICE LINCOLNSHIRE | £314k | — | — | unclear | — | no doubt |
| CITIZENS ADVICE SOUTH GLOUCESTERSHIRE | £964k | — | 0 | within | — | no doubt |
| CITIZENS ADVICE LIVERPOOL LIMITED | £4.3m | — | 0 | within | — | no doubt |
| CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN | £892k | — | 0 | above | — | no doubt |
| Citizens Advice Lincoln & Lindsey | £3.5m | — | 0 | within | — | no doubt |