CITIZENS ADVICE MANCHESTER
To promote any charitable purpose for the benefit of the community in the City of Manchester ('the principle area of benefit') and elsewhere by the advancement of education, the protection and preservation of health and the relief of poverty.
Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN THE CITY OF MANCHESTER (THE 'PRINCIPAL AREA OF BENEFIT') AND ELSEWHERE IN THE NORTH-WEST OF ENGLAND (TOGETHER BEING THE 'AREA OF BENEFIT')BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a surplus of £61,174 for the year ended 31 March 2025, with total income of £8,330,282. Per the trustees' report, unrestricted free reserves of £1,878,383 are considered to be in line with the stated reserves policy target of three months' running costs.
What the accounts disclose
“Charitable activities 3 5,669,437 2,582,675 8,252,112 7,967,329” — page 19
“unrestricted free reserves (not designated or reserved for specific purposes should be set at 3 months’ running costs (£2,082m at 31/03/25).” — page 11
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 6
- Government income: £1,310,647 — contracts £33,666 (1), grants £1,276,981 (3); 16% of the £8,330,282 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 6
- Government income: £1,375,605 — contracts £1,025,605 (2), grants £350,000 (1); 17% of the £8,008,954 total gross income on the same return
- Employees paid over £60,000: 1 (£80,001–£90,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 10
- Government income: £1,297,008 — contracts £55,938 (1), grants £1,241,070 (3); 22% of the £5,792,263 total gross income on the same return
- Employees paid over £60,000: 1 (£70,001–£80,000: 1)
Property (HM Land Registry)
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (05/03/2013)
Trustees
- Mark Lyonettechair
- Abimbola Alade Oredugba
- Anthony Robinson
- Conor Meenan
- Elizabeth Virginia Hibbert
- Grenville Victor Page
- Janet Mitton
- Michael Kay
- William Priest
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £8.3m | £8.3m |
| 31/03/2024 | £8.0m | £7.5m |
| 31/03/2023 | £5.8m | £5.6m |
| 31/03/2022 | £6.0m | £5.2m |
| 31/03/2021 | £5.6m | £4.9m |
Common questions
Is CITIZENS ADVICE MANCHESTER financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a surplus of £61,174 for the year ended 31 March 2025, with total income of £8,330,282. Per the trustees' report, unrestricted free reserves of £1,878,383 are considered to be in line with the stated reserves policy target of three months' running costs. Its FY2025 accounts were audited by Azets Audit Services.
Who funds CITIZENS ADVICE MANCHESTER?
Funders whose own accounts filings name CITIZENS ADVICE MANCHESTER as a grant recipient include SOLICITORS BENEVOLENT ASSOCIATION LIMITED.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| SOLICITORS BENEVOLENT ASSOCIATION LIMITED | FY2021 | £8k | Welfare benefits and debt management advice |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 19/04/2013 | £338k | Manchester Advice Alliance |
| The National Lottery Community Fund | 04/09/2008 | £496k | Manchester Community Legal Advice Service Partnership |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| SEFTON COUNCIL FOR VOLUNTARY SERVICE | 1 | £676k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £182k |
| THE LEGAL EDUCATION FOUNDATION | 1 | £178k |
| COVENTRY BUILDING SOCIETY CHARITABLE FOUNDATION | 1 | £90k |
| WILLIAM ADLINGTON CADBURY CHARITABLE TRUST | 1 | £20k |
| QUARTET COMMUNITY FOUNDATION | 1 | £5k |
| THE SAINTBURY TRUST | 1 | £2k |
| CIVIC POWER FUND | 1 | £1k |
Charities like this
- CITIZENS ADVICE LIVERPOOL LIMITED
- CITIZENS ADVICE LEICESTERSHIRE
- CITIZENS ADVICE SOUTH GLOUCESTERSHIRE
- CITIZENS ADVICE DONCASTER BOROUGH
- COVENTRY CITIZENS ADVICE
- CITIZENS ADVICE CHESHIRE WEST
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE MANCHESTER | £8.3m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE LIVERPOOL LIMITED | £4.3m | — | 0 | within | — | no doubt |
| CITIZENS ADVICE LEICESTERSHIRE | £1.7m | — | — | below | — | no doubt |
| CITIZENS ADVICE SOUTH GLOUCESTERSHIRE | £964k | — | 0 | within | — | no doubt |
| CITIZENS ADVICE DONCASTER BOROUGH | £1.9m | — | 0 | above | — | no doubt |
| COVENTRY CITIZENS ADVICE | £1.8m | more than £60,000 | 1 | above | — | no doubt |