CITIZENS ADVICE MANCHESTER

Registered charity 1010167 · accounts filings on the Charity Commission register · also known as CITIZENS ADVICE MANCHESTER LTD, MANCHESTER CITIZENS ADVICE BUREAUX SERVICE

To promote any charitable purpose for the benefit of the community in the City of Manchester ('the principle area of benefit') and elsewhere by the advancement of education, the protection and preservation of health and the relief of poverty.

Objects

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN THE CITY OF MANCHESTER (THE 'PRINCIPAL AREA OF BENEFIT') AND ELSEWHERE IN THE NORTH-WEST OF ENGLAND (TOGETHER BEING THE 'AREA OF BENEFIT')BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY.

Area of benefit: CITY OF MANCHESTER AND ELSEWHERE IN THE NORTH-WEST OF ENGLAND

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Prevention Or Relief Of Poverty · Other Charitable Purposes · website · Get email alerts

Registered contact address: Manchester, North West, England (from the postcode on the register)

Latest income
£8.3m
Latest spending
£8.3m
Registered
1992
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a surplus of £61,174 for the year ended 31 March 2025, with total income of £8,330,282. Per the trustees' report, unrestricted free reserves of £1,878,383 are considered to be in line with the stated reserves policy target of three months' running costs.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Charitable activities
“Charitable activities 3 5,669,437 2,582,675 8,252,112 7,967,329” — page 19
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: three months' running costs (reserves figure: £1.9m)
“unrestricted free reserves (not designated or reserved for specific purposes should be set at 3 months’ running costs (£2,082m at 31/03/25).” — page 11
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Azets Audit Services. Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 6
  • Government income: £1,310,647 — contracts £33,666 (1), grants £1,276,981 (3); 16% of the £8,330,282 total gross income on the same return
  • Employees paid over £60,000: 1 (£70,001–£80,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 6
  • Government income: £1,375,605 — contracts £1,025,605 (2), grants £350,000 (1); 17% of the £8,008,954 total gross income on the same return
  • Employees paid over £60,000: 1 (£80,001–£90,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2023

  • Volunteers: 10
  • Government income: £1,297,008 — contracts £55,938 (1), grants £1,241,070 (3); 22% of the £5,792,263 total gross income on the same return
  • Employees paid over £60,000: 1 (£70,001–£80,000: 1)

Source: this charity’s annual returns on the Charity Commission register.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income
£8.3m
Total spending
£8.3m
Reserves (reported)
£1.9m
Employees
202

Reported reserves equal ~2.7 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.3%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£8.3m£8.3m
31/03/2024£8.0m£7.5m
31/03/2023£5.8m£5.6m
31/03/2022£6.0m£5.2m
31/03/2021£5.6m£4.9m

Common questions

Is CITIZENS ADVICE MANCHESTER financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a surplus of £61,174 for the year ended 31 March 2025, with total income of £8,330,282. Per the trustees' report, unrestricted free reserves of £1,878,383 are considered to be in line with the stated reserves policy target of three months' running costs. Its FY2025 accounts were audited by Azets Audit Services.

Who funds CITIZENS ADVICE MANCHESTER?

Funders whose own accounts filings name CITIZENS ADVICE MANCHESTER as a grant recipient include SOLICITORS BENEVOLENT ASSOCIATION LIMITED.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
SOLICITORS BENEVOLENT ASSOCIATION LIMITEDFY2021£8kWelfare benefits and debt management advice

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund19/04/2013£338kManchester Advice Alliance
The National Lottery Community Fund04/09/2008£496kManchester Community Legal Advice Service Partnership

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE LIVERPOOL LIMITED.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CITIZENS ADVICE MANCHESTER£8.3m—0above—no doubt
CITIZENS ADVICE LIVERPOOL LIMITED FY2025£4.3m—0within—no doubt
CITIZENS ADVICE LEICESTERSHIRE FY2025£1.7m——below—no doubt
CITIZENS ADVICE SOUTH GLOUCESTERSHIRE FY2025£964k—0within—no doubt
CITIZENS ADVICE DONCASTER BOROUGH FY2025£1.9m—0above—no doubt
COVENTRY CITIZENS ADVICE FY2025£1.8mmore than £60,0001above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.