CITIZENS ADVICE LIVERPOOL LIMITED

Registered charity 1169879 · accounts filings on the Charity Commission register

The charities objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health, and the relief of poverty, sickness and distress in particular, but not without limitation, for the benefit of the community in Liverpool and surrounding areas.

Objects

THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN LIVERPOOL AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE DVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Disability · The Prevention Or Relief Of Poverty · Human Rights/religious Or Racial Harmony/equality Or Diversity · website · Get email alerts

Registered contact address: Liverpool, North West, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity generated a surplus of £118,390 for the year ended 31 March 2025, with total incoming resources of £4,349,809 against total expenditure of £4,231,419. Per the trustees' report, unrestricted reserves stood at £1,475,647, which the trustees consider sufficient to cover between 3 and 4 months of operating costs against a policy target of 3 to 6 months. The charity reports no material uncertainties regarding its ability to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by DSG Audit. Discloses 5 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Investment
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Annual return filing dates (Charity Commission record)

Of its last 5 annual returns with a recorded received date, 1 was received after the due date: year ending 31/03/2022 (received 10/02/2023, 10 days after the 31/01/2023 due date).

Due and received dates as recorded in the Commission’s annual-return data; the data does not say whether an extension was agreed. Source: this charity’s annual returns on the Charity Commission register.

Leadership, per the charity’s website

• Heather Jessop — Chief Executive Officer (source)
• Mick Blakeley — Head of Operational Development (source)
• Leanne Campbell-Syers — Head of Partnerships and Innovation (source)
• Debbie Nolan — Head of Health Services (source)
• Jill Appleton — Head of Money Advice and Financial Inclusion Services (source)
• Rita Burke — HR Business Partner (source)
• Alison Gibbon — Chair of Board of Trustees (source)

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Property (HM Land Registry)

2 registered titles in England and Wales held by the charity’s company or corporate body (2 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~3.3 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.3%) (benchmarks).

Register events

• Received assets from another charity (03/04/2023) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (03/04/2023) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (12/02/2019) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (15/10/2018) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• Alison Gibbon
• Emma Lee Carey
• Franklin Hont
• JYOTI KISHOR VITHLANI
• James Organ
• Joanne Katherine Randall
• Kim Crowe
• Paul Wilkie · trustee of 1 other charity
• Stephen Anton
• Yvonne Hanson
• Yvonne Hanson

Trustee list from the Charity Commission register (current, not historical).

Operates in: Liverpool City

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Grants marked “Unverified read” were flagged by automated checks as possibly misread from the funder’s filed accounts. They are listed, but left out of the totals, counts and funder relationships this site computes.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE LEICESTERSHIRE.

• CITIZENS ADVICE LEICESTERSHIRE income £1.7m
• CITIZENS ADVICE MANCHESTER income £8.3m
• CITIZENS ADVICE LINCOLNSHIRE income £314k
• Citizens Advice Lincoln & Lindsey income £3.5m
• CITIZENS ADVICE SOUTH GLOUCESTERSHIRE income £964k
• CITIZENS ADVICE SERVICE IN THE BOROUGH OF WIGAN income £892k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.