WESTMINSTER CITIZENS ADVICE BUREAU SERVICE
Registered charity 1059419 · accounts filings on the Charity Commission register · also known as WESTMINSTER CITIZENS ADVICE
The Charity's objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Westminster and surrounding areas.
Causes: General Charitable Purposes · Education/training · The Prevention Or Relief Of Poverty · website · Get email alerts
Financial health, per its FY2025 accounts
The accounts state that the charity had unrestricted reserves of £286,207, which is below its stated policy target of around £400,000. The trustees report that secured income for the coming year is £1.9 million and breakeven is anticipated, with cashflow remaining good at an average balance of around £780,000 up to September 2026.
Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.
What the accounts disclose
Largest income source: Westminster City Council (81% of income)
“Total incoming resources for the year amounted to £1,693,501 of which £1,371,309 was received from Westminster City Council as payment of fees, grants and contracts.”
Per its FY2025 accounts as filed with the Charity Commission.
Reserves position: below the charity's own stated reserves policy (held: £286k; policy: around £400,000 in general funds)
“At the balance sheet date the charity had unrestricted reserves, excluding long term pension liabilities, of £477,472.”
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Aggregate donations from trustees were £118.
“Aggregate donations from trustees were £118.” — page 31
Per its FY2025 accounts as filed with the Charity Commission.
Pension scheme deficit: £40.6m
“The most recent formal actuarial valuation of the Plan was as at 31 March 2022 and revealed a funding deficit of £53,536,000.” — page 37
Per its FY2025 accounts as filed with the Charity Commission.
Accounts audited by Sayer Vincent LLP. Discloses 5 of 6 completeness components.
Year-over-year changes
- Reserves position vs the charity's own policy moved from "above" (FY2024) to "below" (FY2025).
Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.
Corporate structure
Leadership, per the charity’s website
- Kay Birch — Chief Executive Officer (source)
- Mark Gray — Chair of Trustee Board (source)
Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.
Funders the charity credits
Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).
- Westminster City Council — “We work closely with Westminster City Council (WCC), which provides the funding that enables us to administer a wide range of services” (source page)
Company officers (Companies House)
Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.
- DJOHAN SPENDER, Kusmina Gerasimina Laura — director, appointed 10/03/2026not on trustee list
- EUBANAS, Maria Isabel Panambo — director, appointed 10/03/2026on trustee list
- TOLOKONNIKOV, Ruth Melissa — director, appointed 10/03/2026on trustee list
- GRAY, Mark Russel — director, appointed 10/09/2024on trustee list
- BUCK, Karen Patricia — director, appointed 10/09/2024on trustee list
- LILLYWHITE, Christopher David — director, appointed 10/09/2024on trustee list
- CRESPO PIZARRO, Cheryl Schlomit — director, appointed 07/03/2023not on trustee list
- FEWTRELL, Julie — director, appointed 24/05/2022on trustee list
- ROBINSON, John Eric — director, appointed 27/05/2021on trustee list
- MAHHAJAN, Srishti — director, appointed 07/10/2020on trustee list
- GELLER, Richard — director, appointed 12/09/2017on trustee list
- ZIELONKA, Sital — secretary, appointed 19/03/2020
Official officers record.
Structured financials (annual return, FY ending 31/03/2025)
Reported reserves equal ~2.3 months of spending — below the median for charities its size (median 4.8 months; benchmarks).
Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.
Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).
- MARK RUSSEL GRAYchair
- CHRISTOPHER DAVID LILLYWHITE
- JULIE FEWTRELL
- John Robinson
- KAREN PARTICIA BUCK
- KUSMINA GERASIMINA LAURA DJOHAN SPENDER
- MARIA ISABEL PANAMBO EUBANAS
- Ruth Melissa TOLOKONNIKOV
- Srishti Mahhajan
Trustee list from the Charity Commission register (current, not historical).
Operates in: Throughout London
Income and spending
Common questions
Is WESTMINSTER CITIZENS ADVICE BUREAU SERVICE financially healthy?
Per its FY2025 accounts: The accounts state that the charity had unrestricted reserves of £286,207, which is below its stated policy target of around £400,000. The trustees report that secured income for the coming year is £1.9 million and breakeven is anticipated, with cashflow remaining good at an average balance of around £780,000 up to September 2026. Its FY2025 accounts were audited by Sayer Vincent LLP.
Government & lottery funding
Grants to this charity published as open data by government and lottery funders (360Giving).
Funders of similar charities
Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.
Charities like this
Semantically similar by activities and financial character, from our analysed corpus. Compare with WESTMINSTER AMALGAMATED CHARITY.
Side by side with its peers
Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.