VOLUNTEERING MATTERS

Registered charity 291222 · accounts filings on the Charity Commission register · also known as COMMUNITY SERVICE TRUST, CSV, CSV (COMMUNITY SERVICE VOLUNTEERS) · also registered in Scotland as SC039171 (OSCR)

TO ENABLE AND SUPPORT PEOPLE TO BE ACTIVE CITIZENS AND PLAY A ROLE IN THEIR COMMUNITY THROUGH VOLUNTEERING. WE DEVELOP AND DELIVER HIGH IMPACT VOLUNTEER-LED SOLUTIONS TO TACKLE SOME OF THE MOST DIFFICULT CHALLENGES FACING INDIVIDUALS AND THEIR COMMUNITIES TODAY. WE FOCUS ON THE NEEDS OF FOUR DISTINCT COMMUNITIES; OLDER AND RETIRED PEOPLE, DISABLED PEOPLE, VULNERABLE FAMILIES AND YOUNG PEOPLE.

Causes: General Charitable Purposes · Education/training · Environment/conservation/heritage · Economic/community Development/employment · Grant history (this charity is a funder) · website · Get email alerts

Latest income
£5.7m
Latest spending
£5.8m
Registered
1985
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity incurred a net operating deficit of £120,000 for the year ended 31 March 2025 and holds a deficit in free reserves of £824,000. Per the trustees' report, the organisation relies on bank overdraft facilities and future project income to meet working capital requirements, with the auditor identifying material uncertainties regarding the ability to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves position: below the charity's own stated reserves policy (held: £1.3m; policy: three months of operational expenditure)
“Free reserves as at 31 March 2025 stands at a deficit of £824,000, which is below the target stated in the reserves policy.”
Per its FY2025 accounts as filed with the Charity Commission.
Going concern: material uncertainty disclosed
“These events or conditions along with other matters as set forth in note 1 (b), indicate that material uncertainties exist which may cast doubt on the company’s ability to continue as a going concern.”
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: A Trustee
“Total aggregate unrestricted donation of £10,000 was received from one Trustee on 18 April 2024” — page 38
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Price Bailey LLP. Discloses 4 of 6 completeness components.

In the news

Recent coverage mentioning this charity by name (automated match; headlines belong to their publishers).

Public fundraising profile: JustGiving — Volunteering Matters (matched by registered charity number).

Leadership, per the charity’s website

Listed on the charity’s own website when we last crawled it; roles may have changed. Pay-band disclosures above are anonymous statutory disclosures and are not attributed to any named individual.

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

BuyerContractAwardedValue
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARDQHM-2025-9361 Home from Hospital service——

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (0 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income
£5.7m
Total spending
£5.8m
Cost of raising funds
£137k
Reserves (reported)
£1.3m
Employees
142

Reported reserves equal ~2.7 months of spending — below the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (90% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 2.4% of total income — below the median for charities its size (5.2%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£5.7m£5.8m
31/03/2024£7.0m£6.6m
31/03/2023£22.8m£14.5m
31/03/2022£7.5m£7.8m
31/03/2021£5.2m£5.5m

Common questions

Is VOLUNTEERING MATTERS financially healthy?

Per its FY2025 accounts: The accounts state that the charity incurred a net operating deficit of £120,000 for the year ended 31 March 2025 and holds a deficit in free reserves of £824,000. Per the trustees' report, the organisation relies on bank overdraft facilities and future project income to meet working capital requirements, with the auditor identifying material uncertainties regarding the ability to continue as a going concern. Its FY2025 accounts were audited by Price Bailey LLP.

Who funds VOLUNTEERING MATTERS?

Funders whose own accounts filings name VOLUNTEERING MATTERS as a grant recipient include WALES COUNCIL FOR VOLUNTARY ACTION, IMPETUS - THE PRIVATE EQUITY FOUNDATION, THE YOUTH ENDOWMENT FUND CHARITABLE TRUST, THE JECDA FOUNDATION, THE LINDER FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
WALES COUNCIL FOR VOLUNTARY ACTIONFY2022£384kGrant
IMPETUS - THE PRIVATE EQUITY FOUNDATIONFY2024£250kGrants paid by the Youth Endowment Fund to interventions
THE YOUTH ENDOWMENT FUND CHARITABLE TRUSTFY2023£228k
IMPETUS - THE PRIVATE EQUITY FOUNDATIONFY2021£150k
THE YOUTH ENDOWMENT FUND CHARITABLE TRUSTFY2021£93k
THE JECDA FOUNDATIONFY2025£80kGrandmentors project
THE JECDA FOUNDATIONFY2024£80kGrandmentor Scheme
THE JECDA FOUNDATIONFY2023£74kGrandmentor Scheme
THE LINDER FOUNDATIONFY2023£32kGeneral Charitable Causes
Z V M RANGOONWALA FOUNDATIONFY2024£30kLife Lines project supporting older, isolated individuals in Brighton to build social connections
THE CHRISTOPHER AND HENRY OLDFIELD TRUSTFY2022£25k
THE CHRISTOPHER AND HENRY OLDFIELD TRUSTFY2024£25k
THE CHRISTOPHER AND HENRY OLDFIELD TRUSTFY2023£25k
THE DULVERTON TRUSTFY2023£21kIntergenerational work in the Holway Estate
CHK FoundationFY2023£20k
THE ROAN CHARITABLE TRUSTFY2022£20kSupport communities through volunteering
THE YOUTH ENDOWMENT FUND CHARITABLE TRUSTFY2024£17k
THE ROAN CHARITABLE TRUSTFY2023£15kSupport communities through volunteering
THE ROAN CHARITABLE TRUSTFY2026£15k
CHK FoundationFY2023£15k
THE 29TH MAY 1961 CHARITYFY2022£15kcosts of recruiting, training and supporting volunteers
THE ROAN CHARITABLE TRUSTFY2024£15kSupport communities through volunteering
THE ROAN CHARITABLE TRUSTFY2025£15k
PEACOCK CHARITABLE TRUSTFY2023£13k
PEACOCK CHARITABLE TRUSTFY2024£13k
PEACOCK CHARITABLE TRUSTFY2022£13k
THE MRS L D ROPE THIRD CHARITABLE SETTLEMENTFY2023£12kTo support the Youth Social Action programme in schools in Ipswich and Southeast Suffolk.
THE LAWSON TRUST CIOFY2024£10kOther grants
MICHAEL GUEST CHARITABLE FOUNDATIONFY2025£10kOther
CHK FoundationFY2024£10k
THE MRS L D ROPE THIRD CHARITABLE SETTLEMENTFY2025£10kTowards 4 youth engagement days.
THE WILLIAM ALLEN YOUNG CHARITABLE TRUSTFY2024£5k
THE LAWSON TRUST CIOFY2023£5k
SUSANNA PEAKE CHARITABLE TRUSTFY2025£5k
THE PETER STEBBINGS MEMORIAL CHARITYFY2022£5k
THE LINDER FOUNDATIONFY2022£5kGeneral Charitable Causes
THE LAWSON TRUST CIOFY2022£5k
THE BARBOUR FOUNDATIONFY2023£5k
THE SIMON GIBSON CHARITABLE TRUSTFY2023£3k
THE EDWARD CADBURY CHARITABLE TRUSTFY2023£3kCommunity Projects and Integration
CHARLES S FRENCH CHARITABLE TRUSTFY2024£3k
THE JAMES WEIR FOUNDATIONFY2021£3k
THE TRUEMARK TRUSTFY2022£3k
THE EDWARD CADBURY CHARITABLE TRUSTFY2025£3kCommunity Projects and Integration
NORMANBY CHARITABLE TRUSTFY2025£3k
FRAZER TRUSTFY2022£3k
MICHAEL GUEST CHARITABLE FOUNDATIONFY2024£2kVolunteering
NORMAN GARON TRUSTFY2024£2kGrant funding of activities
THE MICHAEL MARSH CHARITABLE TRUSTFY2022£2k
FRAZER TRUSTFY2023£2kChildren

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund05/03/2026£20kLifelines - Intergenerational / Intercultural
The National Lottery Community Fund28/01/2026£60kLoved & Wanted Fund - Hackney
Postcode Lottery13/02/2025£900kRegular Grant 2025
Greater London Authority01/11/2024£17kLondon Health and Inequalities Community Development Network
The National Lottery Community Fund27/03/2024£180kFAMILY SUPPORTERS EDINBURGH
Sport England27/03/2024£5kStockton Sporting Chance
Postcode Lottery01/12/2023£900kRegular Grant 2024
The National Lottery Community Fund13/09/2023£89kHolywell Befrienders/Cyfeillion Treffynon
The National Lottery Community Fund11/08/2023£7kMH Hackney Summer Youth Forum
The National Lottery Community Fund27/07/2023£272kVolunteering Friends
Postcode Lottery16/02/2023£1.0mRegular Grant 2023
London Borough of Hounslow12/07/2022£25kGrant to Volunteering Matters
Postcode Lottery01/02/2022£900kRegular Grant 2022
The National Lottery Community Fund01/12/2021£490kGrand Mentors
UK government30/06/2020£99kCoronavirus Community Support Fund
UK government01/04/2019£3kALB - Cafcass - Supported Child Contact Centres (SCCC) Grant 19-20
The National Lottery Community Fund24/05/2018£419kMind Matters
City Bridge Foundation11/05/2017£135kGrant to Volunteering Matters
The National Lottery Community Fund21/01/2017£5kBeyond Transitions
The National Lottery Community Fund07/09/2016£9kVolunteer Gardening Team
The National Lottery Heritage Fund25/07/2016£10k"Visions of volunteering (then and now )"
The National Lottery Community Fund20/04/2016£207kLifeLines
The National Lottery Community Fund18/11/2015£388kPositive Futures London
The National Lottery Community Fund07/05/2015£485kCSV Futures
The National Lottery Heritage Fund23/03/2015£10k"The men go forth to Battle, the women wait and knit"

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with ACCESS COMMUNITY TRUST.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
VOLUNTEERING MATTERS£5.7m——below—material uncertainty
ACCESS COMMUNITY TRUST FY2025£5.9m——below—material uncertainty
COMMUNITY CONNEX LTD. FY2025£2.5m——above71.5%no doubt
THE AHOY CENTRE FY2025£549k£60,001 - £70,0001unclear—no doubt
MITZVAH DAY UK CHARITABLE TRUST FY2024£161k—0unclear—no doubt
ATTEND FY2025£772k——unclear—material uncertainty

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.