CITIZENS ADVICE SERVICE EAST DEVON

Registered charity 1115963 · accounts filings on the Charity Commission register · also known as EAST DEVON CITIZENS ADVICE BUREAU

The bureau is established for the purpose of benefiting the community in East Devon (the area of benefit)a) by advancing the education of the public in the matters relating to mental, physical and social welfare.b) by relieving poverty

Causes: The Prevention Or Relief Of Poverty · website · Get email alerts

Latest income

£175k

Latest spending

£322k

Registered

2006

Accounts read

FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity faced significant financial challenges, with unrestricted reserves falling to £55,866 against a policy target of four months' operating expenditure. The trustees report that a restructuring plan was implemented to reduce salary expenditure by a third and address a forecast income shortfall, resulting in a net expenditure for the year. Despite these difficulties, the trustees maintain that the organization is in a more secure position to meet future challenges.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: East Devon District Council (43% of income)

“East Devon District Council 75,438” — page 14

Per its FY2025 accounts as filed with the Charity Commission.

Reserves policy: four months operating expenditure (held: £56k)

“The trustees intend that there should be set aside in the medium term an amount equivalent to four months operating expenditure.” — page 7

Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

Devon County Council — “We are immensely grateful to Devon County Council and East Devon District Council for their fantastic support.” (source page)
East Devon District Council — “We are immensely grateful to Devon County Council and East Devon District Council for their fantastic support.” (source page)

Public profiles (found on the charity’s own website): facebook

Trustees · trustee networks

Andrew Michael Duffy · trustee of 1 other charity
David John Incoll
Geoff Coombe
John Victor Holme
Karen Maddison
Lin Cousins · trustee of 1 other charity
Mary Jane Ridout
Rachel Robillard

Trustee list from the Charity Commission register (current, not historical).

Operates in: Devon

Income and spending

Financial year end	Income	Spending
31/03/2025	£175k	£322k
31/03/2024	£274k	£212k
31/03/2023	£379k	£300k
31/03/2022	£303k	£321k
31/03/2021	£388k	£222k

Common questions

Is CITIZENS ADVICE SERVICE EAST DEVON financially healthy?

Per its FY2025 accounts: The accounts state that the charity faced significant financial challenges, with unrestricted reserves falling to £55,866 against a policy target of four months' operating expenditure. The trustees report that a restructuring plan was implemented to reduce salary expenditure by a third and address a forecast income shortfall, resulting in a net expenditure for the year. Despite these difficulties, the trustees maintain that the organization is in a more secure position to meet future challenges. Its FY2025 accounts were independently examined.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funder	Date	Amount	Purpose
The National Lottery Community Fund	03/09/2021	£10k	Schools Liaison Officer – Primary Stage
The National Lottery Community Fund	08/02/2017	£10k	East Devon Digital Enablement and Empowerment
The National Lottery Community Fund	20/05/2015	£9k	Financial Support for East Devon Volunteers