ASHFORD BOROUGH CITIZENS ADVICE
The bureau provides an independant and confidential information, advice and support service to citizens of all ages and backgrounds on a wide range of issues ranging from debt, benefits, employment, consumer, relationships, legal, housing and many others. We help citizens deal with their problems by providing information that enables them to make the right decisions for themselves.
Objects
THE CHARITY'S OBJECTS ARE TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN ASHFORD BOROUGH AND SURROUNDING AREAS.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net expenditure of £32,594 for the year, resulting in a decrease in total unrestricted funds from £236,792 to £207,115. The trustees note severe financial constraints and continued pressure on funding budgets, yet confirm that current reserves and budgeted income are sufficient to maintain the charity as a going concern for the next 12 months.
What the accounts disclose
“The Trustees consider it appropriate to hold unrestricted reserues equivalent to six months operating expenditure which would be in the region of f-139,307” — page 5
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 10
- Government income: £120,000 — grants £120,000 (2); 49% of the £246,021 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 15
- Government income: £120,000 — contracts £120,000 (2); 49% of the £244,501 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 20
- Government income: £159,259 — contracts £13,916 (1), grants £145,343 (3); 74% of the £214,015 total gross income on the same return
Corporate structure
- Registered company of the charity Companies House 03242709
Company officers (Companies House)
- RIDING, Lesley not on trustee list
- CARDYN, George on trustee list
- KHAN, Asiya on trustee list
- LEWIS, Alison on trustee list
- BIRCHMORE, Emily on trustee list
- THOM, Deirdre Ann Gillian not on trustee list
Property (HM Land Registry)
Register events
- Received assets from another charity (10/03/2026)
- Received assets from another charity (26/11/2024)
Trustees
- Alison Lewis
- Asiya Khan
- Brian Fox
- DEIDRE THOM
- Emily Birchmore
- George Cardyn
- Michael Banks
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £246k | £279k |
| 31/03/2024 | £245k | £256k |
| 31/03/2023 | £214k | £232k |
| 31/03/2022 | £358k | £250k |
| 31/03/2021 | £299k | £222k |
Common questions
Is ASHFORD BOROUGH CITIZENS ADVICE financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net expenditure of £32,594 for the year, resulting in a decrease in total unrestricted funds from £236,792 to £207,115. The trustees note severe financial constraints and continued pressure on funding budgets, yet confirm that current reserves and budgeted income are sufficient to maintain the charity as a going concern for the next 12 months. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| UK government | 24/08/2020 | £15k | VSCE CMC Fund |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE MASTER CHARITABLE TRUST | 1 | £679k |
| THE FRESHFIELD FOUNDATION | 1 | £615k |
| MONEY ADVICE TRUST | 1 | £238k |
| JOHN JAMES BRISTOL FOUNDATION | 1 | £81k |
| THE NETHERBY TRUST | 1 | £60k |
| FUEL ALLOTMENT | 1 | £43k |
| BANBURY CHARITIES | 1 | £36k |
| DR EDWARDS AND BISHOP KING'S FULHAM CHARITY | 1 | £22k |
Charities like this
- CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU
- BROXBOURNE CITIZENS ADVICE BUREAU
- WATFORD CITIZENS ADVICE BUREAU
- BARROW CITIZENS ADVICE BUREAU
- PEMBROKESHIRE CITIZENS ADVICE BUREAU
- BROMSGROVE AND DISTRICT CITIZENS ADVICE BUREAU
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| ASHFORD BOROUGH CITIZENS ADVICE | £246k | — | 0 | unclear | — | no doubt |
| CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU | £1.4m | — | 0 | above | — | no doubt |
| BROXBOURNE CITIZENS ADVICE BUREAU | £242k | — | 0 | unclear | — | no doubt |
| WATFORD CITIZENS ADVICE BUREAU | £615k | — | 0 | unclear | — | no doubt |
| BARROW CITIZENS ADVICE BUREAU | £453k | — | 0 | above | — | no doubt |
| PEMBROKESHIRE CITIZENS ADVICE BUREAU | £819k | — | 0 | above | — | no doubt |