Citizens Advice Solent East
The provision of free, confidential, independent and impartial advice and information at a central Portsmouth and a central Havant location.
Objects
To promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Gosport, Havant and Portsmouth and surrounding areas.
Financial health, per its FY2025 accounts
The accounts state that unrestricted reserves stood at £402,465, which falls below the stated policy target of £450,000 to £900,000. The charity reported a net incoming resource of £43,457 for the year, having diversified its income sources through recent mergers.
What the accounts disclose
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 75
- Government income: £235,640 — grants £235,640 (4); 13% of the £1,871,323 total gross income on the same return
- Employees paid over £60,000: 1 (£80,001–£90,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 27
- Government income: £83,419 — grants £83,419 (3); 6% of the £1,445,044 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 62
- Government income: £61,090 — grants £61,090 (2); 5% of the £1,259,428 total gross income on the same return
Corporate structure
- Registered company of the charity Companies House 02946921 · Financial health read from its filings
Company officers (Companies House)
- LITTLEJOHN, David Leslie on trustee list
- NICHOLAS, Charles John Harrison on trustee list
- MACKAY, James Richard on trustee list
- BOSSHARDT, Robert George on trustee list
- SMALL, Laura Clare on trustee list
- CHRISTIE, Adam on trustee list
- SWEATMAN, Robert Clive on trustee list
- BROOK, Peter Bernard on trustee list
- LITTLE, Thomas Antony on trustee list
- NIENALTOWSKI, Stefan not on trustee list
- CULLEN, Ashley Ian on trustee list
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (17/06/2025)
Trustees
- Stef Nienaltowskichair
- Adam Christie
- Ashley Cullen
- Charles John Harrison Nicholas
- David Leslie Littlejohn
- JAMES RICHARD MACKAY
- Laura Clare Small
- Peter Bernard Brook
- ROBERT GEORGE BOSSHARDT
- Robert Clive Sweatman
- Thomas Antony Little
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.9m | £1.8m |
| 31/03/2024 | £1.4m | £1.3m |
| 31/03/2023 | £1.3m | £1.3m |
| 31/03/2022 | £876k | £972k |
| 31/03/2021 | £905k | £801k |
Common questions
Is Citizens Advice Solent East financially healthy?
Per its FY2025 accounts: The accounts state that unrestricted reserves stood at £402,465, which falls below the stated policy target of £450,000 to £900,000. The charity reported a net incoming resource of £43,457 for the year, having diversified its income sources through recent mergers. Its FY2025 accounts were audited by Sumer Audit.
Who funds Citizens Advice Solent East?
Funders whose own accounts filings name Citizens Advice Solent East as a grant recipient include THE ACCESS TO JUSTICE FOUNDATION.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE ACCESS TO JUSTICE FOUNDATION | FY2024 | Unverified read£137k | Grants |
| THE ACCESS TO JUSTICE FOUNDATION | FY2023 | £65k | Grants & Donations |
| THE ACCESS TO JUSTICE FOUNDATION | FY2021 | £50k | |
| THE ACCESS TO JUSTICE FOUNDATION | FY2022 | £15k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 12/11/2021 | £10k | PC HARDWARE RENEWAL |
| The National Lottery Community Fund | 22/05/2020 | £9k | EMERGENCY COVID BENEFIT SUPPORT |
| The National Lottery Community Fund | 23/11/2016 | £10k | The 'CityAdviceHub' |
| The National Lottery Community Fund | 02/05/2013 | £10k | Office Relocation and Infrastructure Replacement. |
| The National Lottery Community Fund | 19/04/2013 | £287k | Portsmouth Advice Services Partnership |
| The National Lottery Community Fund | 15/04/2010 | £5k | Advice and Guidance IT Support |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| LONDON LEGAL SUPPORT TRUST | 1 | £101k |
| SWANSEA C V S | 1 | £33k |
| THE PHILIP AND CONNIE PHILLIPS FOUNDATION | 1 | £16k |
| THE SUSSEX COMMUNITY FOUNDATION | 1 | £10k |
| THE LAWSON TRUST CIO | 1 | £3k |
| THE EDGAR E LAWLEY FOUNDATION | 1 | £2k |
Charities like this
- CITIZENS ADVICE NORTH EAST KENT
- SOUTH HAMS CITIZENS ADVICE BUREAU
- Citizens Advice East Hampshire Limited
- CITIZENS ADVICE IN NORTH & WEST KENT
- CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST)
- CITIZENS ADVICE THANET
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| Citizens Advice Solent East | £1.9m | — | — | unclear | — | no doubt |
| CITIZENS ADVICE NORTH EAST KENT | £603k | — | 0 | unclear | — | no doubt |
| SOUTH HAMS CITIZENS ADVICE BUREAU | £571k | — | 0 | unclear | — | no doubt |
| Citizens Advice East Hampshire Limited | £779k | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE IN NORTH & WEST KENT | £2.1m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) | £2.7m | — | 0 | below | — | no doubt |