Citizens Advice Solent East

Registered charity 1039776 · accounts filings on the Charity Commission register · also known as CITIZENS ADVICE PORTSMOUTH, Citizens Advice Solent East Limited, PORTSMOUTH CITIZENS ADVICE BUREAU

The provision of free, confidential, independent and impartial advice and information at a central Portsmouth and a central Havant location.

Objects

To promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Gosport, Havant and Portsmouth and surrounding areas.

Area of benefit: HAVANT AND PORTSMOUTH AND SURROUNDING AREAS

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · The Prevention Or Relief Of Poverty · website · Get email alerts

Registered contact address: Portsmouth, South East, England (from the postcode on the register)

Received the assets of CITIZENS ADVICE HAVANT (charity 1111564) — merger registered 18/06/2025.
Source: Charity Commission register of merged charities (OGL v3.0).
Latest income
£1.9m
Latest spending
£1.8m
Registered
1994
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that unrestricted reserves stood at £402,465, which falls below the stated policy target of £450,000 to £900,000. The charity reported a net incoming resource of £43,457 for the year, having diversified its income sources through recent mergers.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Sumer Audit. Discloses 3 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 75
  • Government income: £235,640 — grants £235,640 (4); 13% of the £1,871,323 total gross income on the same return
  • Employees paid over £60,000: 1 (£80,001–£90,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 27
  • Government income: £83,419 — grants £83,419 (3); 6% of the £1,445,044 total gross income on the same return
  • Employees paid over £60,000: 1 (£60,001–£70,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2023

  • Volunteers: 62
  • Government income: £61,090 — grants £61,090 (2); 5% of the £1,259,428 total gross income on the same return

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£1.9m
Total spending
£1.8m
Reserves (reported)
£402k
Employees
80

Reported reserves equal ~2.6 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (97% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.3%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hampshire · Portsmouth City

Income and spending

Financial year endIncomeSpending
31/03/2025£1.9m£1.8m
31/03/2024£1.4m£1.3m
31/03/2023£1.3m£1.3m
31/03/2022£876k£972k
31/03/2021£905k£801k

Common questions

Is Citizens Advice Solent East financially healthy?

Per its FY2025 accounts: The accounts state that unrestricted reserves stood at £402,465, which falls below the stated policy target of £450,000 to £900,000. The charity reported a net incoming resource of £43,457 for the year, having diversified its income sources through recent mergers. Its FY2025 accounts were audited by Sumer Audit.

Who funds Citizens Advice Solent East?

Funders whose own accounts filings name Citizens Advice Solent East as a grant recipient include THE ACCESS TO JUSTICE FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE ACCESS TO JUSTICE FOUNDATIONFY2024Unverified read£137kGrants
THE ACCESS TO JUSTICE FOUNDATIONFY2023£65kGrants & Donations
THE ACCESS TO JUSTICE FOUNDATIONFY2021£50k
THE ACCESS TO JUSTICE FOUNDATIONFY2022£15k

Grants marked “Unverified read” were flagged by automated checks as possibly misread from the funder’s filed accounts. They are listed, but left out of the totals, counts and funder relationships this site computes.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund12/11/2021£10kPC HARDWARE RENEWAL
The National Lottery Community Fund22/05/2020£9kEMERGENCY COVID BENEFIT SUPPORT
The National Lottery Community Fund23/11/2016£10kThe 'CityAdviceHub'
The National Lottery Community Fund02/05/2013£10kOffice Relocation and Infrastructure Replacement.
The National Lottery Community Fund19/04/2013£287kPortsmouth Advice Services Partnership
The National Lottery Community Fund15/04/2010£5kAdvice and Guidance IT Support

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE NORTH EAST KENT.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
Citizens Advice Solent East£1.9m——unclear—no doubt
CITIZENS ADVICE NORTH EAST KENT FY2026£603k—0unclear—no doubt
SOUTH HAMS CITIZENS ADVICE BUREAU FY2025£571k—0unclear—no doubt
Citizens Advice East Hampshire Limited FY2025£779k—0unclear—no doubt
CITIZENS ADVICE IN NORTH & WEST KENT FY2025£2.1m—0above—no doubt
CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) FY2025£2.7m—0below—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.