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PLYMOUTH CITIZENS ADVICE BUREAUX

Registered charity 1010421 · accounts filings on the Charity Commission register

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Latest income
£6.9m
Latest spending
£6.5m
Registered
1992
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that total income increased to £6,941,450 with total expenditure at £6,500,038, resulting in a net surplus for the year. The charity held free reserves of £708,710 at the end of the financial year, which the Trustees consider appropriate to support operational resilience.

What the accounts disclose

Highest-paid employee band: £60,001 - £70,000 — below the median for charities its size (£70k)
“The number of employees whose emoluments fell within the following bands was: 2025 No 1 £60,001 - £70,000” — page 36
Per its FY2025 accounts as filed with the Charity Commission.
Employees paid over £60,000: 1
“The number of employees whose emoluments fell within the following bands was: 2025 No 1 £60,001 - £70,000” — page 36
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: three months’ central costs, plus extra core advice expenses... a staff transition fund... and a general redundancy provision. Including the large projects exposure risk. (held: £709k)
“Following the Trustees' recent review, the Board updated its reserves policy and considers it appropriate that the charity holds a level of free reserves, which includes an operating contingency, which is based on three months’ central costs, plus extra core advice expenses that have been budgeted in the year; a staff transition fund to cover transitional arrangements for staff waiting for contract renewals and a general redundancy provision. Including the large projects exposure risk.” — page 12
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Apex HR Ltd (Trustee is a Director) - £3,282 paid for staff recruitment.
“During the year, £3,282 was paid to Apex HR Ltd in relation to staff recruitment. At the balance sheet date the amount due to/from Apex HR Ltd was £Nil (2024 - £Nil).” — page 48
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by PKF Francis Clark. Discloses 6 of 6 completeness components.

Public fundraising profile: JustGiving — Citizens Advice Plymouth (matched by registered charity number).

Structured financials (annual return, FY ending 31/03/2025)

Total income
£6.9m
Total spending
£6.5m
Reserves (reported)
£971k
Employees
186

Reported reserves equal ~1.8 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).

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Trustees

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£6.9m£6.5m
31/03/2024£5.7m£5.6m
31/03/2023£5.2m£5.0m
31/03/2022£4.7m£4.6m
31/03/2021£3.8m£3.7m

Common questions

Is PLYMOUTH CITIZENS ADVICE BUREAUX financially healthy?

The accounts state that total income increased to £6,941,450 with total expenditure at £6,500,038, resulting in a net surplus for the year. The charity held free reserves of £708,710 at the end of the financial year, which the Trustees consider appropriate to support operational resilience. Its FY2025 accounts were audited by PKF Francis Clark.

What does the highest-paid employee of PLYMOUTH CITIZENS ADVICE BUREAUX earn?

Per its FY2025 accounts, the highest-paid employee was in the £60,001 - £70,000 band, and 1 employees earned over £60,000.