RUSHMOOR CITIZENS ADVICE BUREAUX

Registered charity 1090669 · accounts filings on the Charity Commission register · also known as ALDERSHOT CITIZENS ADVICE BUREAU, FARNBOROUGH CITIZENS ADVICE BUREAU, HEATHLANDS CITIZENS ADVICE BUREAU, RUSHMOOR CITIZENS ADVICE BUREAU

--to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities,--.

Causes: General Charitable Purposes · The Prevention Or Relief Of Poverty · website · Get email alerts

Latest income
£1.3m
Latest spending
£1.2m
Registered
2002
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity delivered a financial surplus of £156,377 for the year ended 31 March 2025, with total income of £1,339,024 against expenditure of £1,182,647. The trustees report that unrestricted reserves total £334,943, which they consider adequate to support current and anticipated levels of activity and provide for emergencies. The charity remains a going concern, though it faces significant future risks including the loss of the Pension Wise contract and local government reorganisation.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: Charitable activities (60% of income)
“Charitable activities 809,097” — page 24
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: three months of future expenses (held: £335k)
“At the March '25 Board Meeting the reserves policy has been changed from 3 months of past expenses to 3 months of future expenses as the minimum amount of unrestricted reserves to be held.” — page 7
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Rental costs incurred from Rushmoor Borough Council, with rent relief received.
“The charity incurred rental costs of £85,744 (2024: £59,580) and received relief against those costs of £72,988 (2024: £54,702).” — page 32
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Rothmans Audit LLP. Discloses 5 of 6 completeness components.

What the charity says about itself (2022-23)

From its own voluntary annual review / impact report — the charity’s account of its work, distinct from the statutory accounts analysed above.

The charity states it helped over 10,000 people with more than 30,000 issues in the 2022-23 period.
“In Rushmoor we have provided advice to more than 10,000 people, helping them with over 30,000 issues.”
The charity reports specific financial gains and debt relief for clients in the 2022-23 period.
“A combined value of £19,952,245 in health, gains, well-being, participation and productivity for the 10,004 clients we helped in 2022-23”
The charity details the impact of its telephone advice service for The Brain Tumour Charity.
“Our telephone advice service for The Brain Tumour Charity helped with 1796 issues and achieved £807,938 in annual income increase for 341 clients”

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Total income
£1.3m
Total spending
£1.2m
Reserves (reported)
£301k
Employees
35

Reported reserves equal ~3.0 months of spending — below the median for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (60% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hampshire

Income and spending

Financial year endIncomeSpending
31/03/2025£1.3m£1.2m
31/03/2024£1.1m£1.1m
31/03/2023£940k£952k
31/03/2022£1.1m£1.1m
31/03/2021£977k£950k

Common questions

Is RUSHMOOR CITIZENS ADVICE BUREAUX financially healthy?

Per its FY2025 accounts: The accounts state that the charity delivered a financial surplus of £156,377 for the year ended 31 March 2025, with total income of £1,339,024 against expenditure of £1,182,647. The trustees report that unrestricted reserves total £334,943, which they consider adequate to support current and anticipated levels of activity and provide for emergencies. The charity remains a going concern, though it faces significant future risks including the loss of the Pension Wise contract and local government reorganisation. Its FY2025 accounts were audited by Rothmans Audit LLP.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
UK government14/10/2022£33kCovenant Fund

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

FunderSimilar charities fundedAmount to them
GODMANCHESTER BAPTIST CHURCH1£116k
ESSEX COMMUNITY FOUNDATION1£78k
THE MILLS CHARITY1£5k

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with WANDSWORTH CITIZENS ADVICE BUREAUX LIMITED.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
RUSHMOOR CITIZENS ADVICE BUREAUX£1.3m—0above—no doubt
WANDSWORTH CITIZENS ADVICE BUREAUX LIMITED FY2025£2.2m——above—no doubt
CITIZENS ADVICE ESSEX LIMITED FY2025£2.1m—0unclear—no doubt
SUTTON BOROUGH CITIZENS' ADVICE BUREAUX FY2025£1.9m—0below—no doubt
STAFFORDSHIRE SOUTH WEST CITIZENS ADVICE BUREAU FY2025£1.5m—0above—no doubt
SOUTHEND ON SEA GUILD OF HELP AND CITIZENS ADVICE BUREAU FY2025£1.5m—0unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.