THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX

Registered charity 279057 · accounts filings on the Charity Commission register · also known as CITIZENS ADVICE, CITIZENS ADVICE CYMRU, CITIZENS ADVICE CYNGOR AR BOPETH, NACAB

Latest income
£167.8m
Latest spending
£166.5m
Registered
1980
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that total income remained flat at £167.8 million, while total expenditure before pension movements increased slightly to £168.1 million. The charity reports free reserves of £20.6 million, which the trustees consider appropriate against a policy target of three to six months' core operating costs. The going concern assessment confirms adequate resources and cash flow to continue operations for at least 12 months.

What the accounts disclose

Reserves policy: three to six months’ core operating costs (held: £20.6m)
The policy as it stands is to hold free reserves equivalent to three to six months’ core operating costs.
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: The document explicitly states that trustee roles at local Citizens Advice do not create disclosable related party transactions.
We have assessed that these do not create disclosable related party transactions, as in their Citizens Advice trustee role they are one of many trustees, and do not individually have sufficient influence over the direction of Citizens Advice.
Per its FY2025 accounts as filed with the Charity Commission.
Trading subsidiary: Citizens Advice Limited
The charity has an active trading subsidiary, Citizens Advice Limited (formerly Advice Services Information Limited).
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by BDO LLP.

Public fundraising profile: JustGiving — Citizens Advice (matched by registered charity number).

Structured financials (annual return, FY ending 31/03/2025)

Total income
£167.8m
Total spending
£166.5m
Cost of raising funds
£3.4m
Reserves (reported)
£440k
Employees
1,055

Reported reserves equal ~0.0 months of spending — in the bottom quarter for charities its size (median 2.7 months; benchmarks).

Register events

Trustees

Trustee list from the Charity Commission register (current, not historical).

Operates in: Scotland · Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£167.8m£166.5m
31/03/2024£167.7m£168.7m
31/03/2023£166.3m£153.4m
31/03/2022£153.6m£151.1m
31/03/2021£162.6m£168.8m

Common questions

Is THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX financially healthy?

The accounts state that total income remained flat at £167.8 million, while total expenditure before pension movements increased slightly to £168.1 million. The charity reports free reserves of £20.6 million, which the trustees consider appropriate against a policy target of three to six months' core operating costs. The going concern assessment confirms adequate resources and cash flow to continue operations for at least 12 months. Its FY2025 accounts were audited by BDO LLP.

Who funds THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX?

Funders whose own accounts filings name THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX as a grant recipient include THE TRUSSELL TRUST, THE MASTER CHARITABLE TRUST, WORCESTER MUNICIPAL CHARITIES (CIO), GARFIELD WESTON FOUNDATION, THE HEALTH FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with LONDON CITIZENS ADVICE LTD.