USER VOICE

Registered charity 1136047 · accounts filings on the Charity Commission register

To advance education for the public benefit in criminal justice and the rehabilitation of offenders by conducting study and research and disseminating the useful results of that research to the public.

Causes: Education/training · Other Charitable Purposes · website · Get email alerts

Latest income
£784k
Latest spending
£944k
Registered
2010
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity recorded a deficit of £159,601 for the year ended 31 March 2025, resulting in a decrease in unrestricted reserves to £503,583. The trustees have approved a deficit budget for the upcoming year, relying on unrestricted funds to achieve objectives, but confirm adequate resources to continue operations for at least the next 12-18 months.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Payments to trustees: Mark Johnson received payments totalling £0 (2024: £18,965) from his role as self-employed consultant to the charity, which he billed through his company, MJ Innovation Ltd.
“As allowed by the constitution of User Voice, one of the directors, Mark Johnson, received payments totalling £0 (2024: £18,965) from his role as self-employed consultant to the charity, which he billed through his company, MJ Innovation Ltd.” — page 31
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Moore Kingston Smith LLP. Discloses 4 of 6 completeness components.

Public fundraising profile: JustGiving — User Voice (matched by registered charity number).

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

Public profiles (found on the charity’s own website): facebook · instagram · linkedin

Structured financials (annual return, FY ending 31/03/2025)

Total income
£784k
Total spending
£944k
Cost of raising funds
£72k
Reserves (reported)
£498k
Employees
21

Reported reserves equal ~6.3 months of spending — above the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (85% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 9.2% of total income — above the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Throughout England And Wales

Income and spending

Financial year endIncomeSpending
31/03/2025£784k£944k
31/03/2024£822k£882k
31/03/2023£633k£930k
31/03/2022£1.7m£1.2m
31/03/2021£1.2m£1.2m

Common questions

Is USER VOICE financially healthy?

Per its FY2025 accounts: The accounts state that the charity recorded a deficit of £159,601 for the year ended 31 March 2025, resulting in a decrease in unrestricted reserves to £503,583. The trustees have approved a deficit budget for the upcoming year, relying on unrestricted funds to achieve objectives, but confirm adequate resources to continue operations for at least the next 12-18 months. Its FY2025 accounts were audited by Moore Kingston Smith LLP.

Who funds USER VOICE?

Funders whose own accounts filings name USER VOICE as a grant recipient include HIGHWAY ONE TRUST, THE EVAN CORNISH FOUNDATION.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
HIGHWAY ONE TRUSTFY2024£15k
THE EVAN CORNISH FOUNDATIONFY2025£5kUK Round July 2024

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
City Bridge Foundation10/09/2025£298kGrant to User Voice
The National Lottery Community Fund26/05/2023£10kNational Lived Experience Council
The National Lottery Community Fund06/06/2019£10kPriory Ponds Space for Change
The National Lottery Community Fund29/03/2019£35kNational Service User Council
UK government03/09/2018£30kKnife Crime Community Fund 18-19
A B Charitable Trust24/04/2018£30kA grant to User Voice
Barrow Cadbury Trust21/10/2017£90kCommunications, Policy and Public Affairs
The National Lottery Community Fund14/03/2013£8kToe by Toe Community Project
Northern Rock Foundation05/03/2013£92kGrant awarded to User Voice (North East & Cumbria)
Northern Rock Foundation24/08/2012£4kGrant awarded to User Voice (Northumberland)
Northern Rock Foundation22/07/2011£20kGrant awarded to User Voice (Northumberland)

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with VOICEABILITY ADVOCACY.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
USER VOICE£784k—0unclear—no doubt
VOICEABILITY ADVOCACY FY2025£15.9m——unclear—no doubt
Voice 21 FY2025£4.0m£80,001 - £90,0005unclear—no doubt
CORAM VOICE (FORMERLY VOICE FOR THE CHILD IN CARE) FY2025£2.7m——below—no doubt
YOUR VOICE IN HEALTH AND SOCIAL CARE FY2025£1.2m—0unclear—no doubt
VOICES FY2025£328k—0above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.