CITIZENS ADVICE SURREY HEATH

Registered charity 1118181 · accounts filings on the Charity Commission register · also known as CAMBERLEY CITIZENS ADVICE BUREAU

The charityÔÇÖs objects are to promote any charitable purpose for the benefit of the community in Surrey Heath, by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress.

Objects

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGH OF SURREY HEATH AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.

Area of benefit: THE BOROUGH OF SURREY HEATH AND THE SURROUNDING AREAS

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · website · Get email alerts

Registered contact address: Surrey Heath, South East, England (from the postcode on the register)

Latest income
£497k
Latest spending
£433k
Registered
2007
Accounts read
FY2025

Financial health, per its FY2025 accounts

The charity reported a surplus of £63,786 for the year ended 31 March 2025, with total incoming resources of £496,660. Unrestricted reserves stood at £316,535, which the trustees consider sufficient to meet the stated policy target of 6 to 9 months of normal operating expenditure. The accounts were prepared on a going concern basis with no material uncertainties identified.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: between 6 to 9 months normal operating expenditure (reserves figure: £317k)
“the Trustees have determined that ‘free’ reserves excluding designated and restricted reserves should be maintained which are equal to between 6 to 9 months normal operating expenditure, in line with Charity Commission guidance.” — page 10
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: 14
“There were transactions between Citizens Advice Surrey Heath and Citizens Advice in relation to information services. The total amount payable was £5,016 (2024: £3,039).” — page 27
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 20
  • Government income: £217,704 — grants £217,704 (5); 44% of the £496,660 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 52
  • Government income: £105,750 — grants £105,750 (4); 25% of the £423,263 total gross income on the same return

Self-declared on the annual return for the financial year ending 31/03/2023

  • Volunteers: 49
  • Government income: £180,190 — grants £180,190 (4); 59% of the £303,943 total gross income on the same return

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

Public fundraising profile: JustGiving — Citizens Advice Surrey Heath (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Surrey

Income and spending

Financial year endIncomeSpending
31/03/2025£497k£433k
31/03/2024£423k£347k
31/03/2023£304k£295k
31/03/2022£294k£254k
31/03/2021£242k£211k

Common questions

Is CITIZENS ADVICE SURREY HEATH financially healthy?

Per its FY2025 accounts: The charity reported a surplus of £63,786 for the year ended 31 March 2025, with total incoming resources of £496,660. Unrestricted reserves stood at £316,535, which the trustees consider sufficient to meet the stated policy target of 6 to 9 months of normal operating expenditure. The accounts were prepared on a going concern basis with no material uncertainties identified. Its FY2025 accounts were independently examined.

Who funds CITIZENS ADVICE SURREY HEATH?

Funders whose own accounts filings name CITIZENS ADVICE SURREY HEATH as a grant recipient include FRIMLEY FUEL ALLOTMENTS CIO, CHOBHAM POOR ALLOTMENTS.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
FRIMLEY FUEL ALLOTMENTS CIOFY2022£15k
FRIMLEY FUEL ALLOTMENTS CIOFY2025£10k
FRIMLEY FUEL ALLOTMENTS CIOFY2021£4k
CHOBHAM POOR ALLOTMENTSFY2022amount not stated

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund27/02/2025£20kMONEY MATTERS
The National Lottery Community Fund10/06/2008£3kPaperless Office Project

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CITIZENS ADVICE SOUTH GLOUCESTERSHIRE.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CITIZENS ADVICE SURREY HEATH£497k—0unclear—no doubt
CITIZENS ADVICE SOUTH GLOUCESTERSHIRE FY2025£964k—0within—no doubt
CITIZENS ADVICE LIVERPOOL LIMITED FY2025£4.3m—0within—no doubt
CITIZENS ADVICE LEICESTERSHIRE FY2025£1.7m——below—no doubt
CITIZENS ADVICE MANCHESTER FY2025£8.3m—0above—no doubt
CITIZENS ADVICE IN WEST SUSSEX (NORTH, SOUTH, EAST) FY2025£2.7m—0below—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.