OFF THE RECORD COUNSELLING SERVICE (NORFOLK) LIMITED

Registered charity 1088504 · accounts filings on the Charity Commission register · also known as OFF THE RECORD

Our counsellors are experienced at working with a wide range of issues, including:relationships low self-esteem and self-confidence anxiety and panic attacks depression bereavement and loss work stress trauma and abuse issues adoption issues

Objects

THE PROTECTION AND PRESERVATION OF SPIRITUAL, EMOTIONAL AND PSYCHOLOGICAL HEALTH BY THE PROVISION OF COUNSELLING AND SUPPORTIVE HELP TO THOSE IN NEED THEREOF AND BY THE TRAINING OF INDIVIDUALS OR GROUPS IN THE PROVISION OF SUCH COUNSELLING AND SUPPORTIVE HELP.

Area of benefit: NOT DEFINED

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Advancement Of Health Or Saving Of Lives · website · Get email alerts

Registered contact address: Norwich, East of England, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net deficit of £3,002 for the year ended 31 March 2025, resulting in unrestricted reserves of £28,257. The trustees note that while reserves are currently below their stated policy target of six months' expenditure, they consider the funds sufficient for the next 12 months. The filing highlights a need for greater income and reduced fixed costs to ensure long-term sustainability.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Investment
• Paying staff
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

• Norfolk Community Foundation — “Off The Record appreciate the support they have had over the last year from individual fundraising efforts as well as charitable grants thro…” (source page)
• Geoffrey Watling Charity — “Off The Record appreciate the support they have had over the last year from individual fundraising efforts as well as charitable grants thro…” (source page)

Trustees · trustee networks

• Angela Perry
• Claire Palmer
• PAUL BURNETT · trustee of 3 other charities

Trustee list from the Charity Commission register (current, not historical).

Operates in: Norfolk

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).