EAST HERTS CITIZENS ADVICE SERVICE

Registered charity 1083211 · accounts filings on the Charity Commission register · also known as BISHOP'S STORTFORD AND DISTRICT CITIZENS ADVICE BUREAU LIMITED

The service helps people resolve their legal, money and other problems by providing free information and advice, and by influencing policymakers. It provides practical advice help and guidance to members of the public through several locations in the East Herts area and helps individuals to be aware of their rights and responsibilities and the services available to them.

Causes: Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · Economic/community Development/employment · website · Get email alerts

Latest income
£526k
Latest spending
£450k
Registered
2000
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity faced a critical funding situation at the start of the year, leading to a recruitment freeze, voluntary staff hour reductions, and the closure of Friday services. Although sufficient funding is secured for 2025/26, the trustees warn that continued efforts are required to maintain core services, as otherwise the charity risks reducing hours further and closure through using up its reserves.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Going concern: noted by the trustees or auditor
While we have sufficient funding for 2025/26, we need to keep up our efforts to bring in funds for our core service, as otherwise we will have to reduce our service hours further and risk closure through using up our reserves. — page 4
Per its FY2025 accounts as filed with the Charity Commission.

Discloses 3 of 6 completeness components.

Public fundraising profile: JustGiving — Citizens Advice East Herts (matched by registered charity number).

Structured financials (annual return, FY ending 31/03/2025)

Total income
£526k
Total spending
£450k
Cost of raising funds
£32k
Reserves (reported)
£142k
Employees
12

Reported reserves equal ~3.8 months of spending — below the median for charities its size (median 5.2 months; benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hertfordshire

Income and spending

Financial year endIncomeSpending
31/03/2025£526k£450k
31/03/2024£474k£546k
31/03/2023£423k£439k
31/03/2022£479k£481k
31/03/2021£500k£445k

Common questions

Is EAST HERTS CITIZENS ADVICE SERVICE financially healthy?

Per its FY2025 accounts: The accounts state that the charity faced a critical funding situation at the start of the year, leading to a recruitment freeze, voluntary staff hour reductions, and the closure of Friday services. Although sufficient funding is secured for 2025/26, the trustees warn that continued efforts are required to maintain core services, as otherwise the charity risks reducing hours further and closure through using up its reserves.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
Postcode Lottery26/02/2022£19kDebt Casework
The National Lottery Community Fund24/02/2020£10kTraining volunteer advisers to provide accessible advice in East Herts
The National Lottery Community Fund03/08/2018£10kRecruiting and training volunteer advisers to improve access to advice
The National Lottery Community Fund23/03/2006£4kFinancial Literacy

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with LEWES DISTRICT CITIZENS ADVICE BUREAU.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
EAST HERTS CITIZENS ADVICE SERVICE£526k0unclearnoted
LEWES DISTRICT CITIZENS ADVICE BUREAU FY2025£521k0unclearno doubt
Citizens Advice East Suffolk FY2025£1.2m0aboveno doubt
NORFOLK CITIZENS ADVICE FY2025£1.9m0unclearno doubt
CITIZENS ADVICE 1066 FY2025£1.4m0aboveno doubt
THE ESHER AND DISTRICT CITIZENS ADVICE BUREAU FY2025£272k0withinno doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.