THE WHAT? CENTRE LIMITED

Registered charity 1064579 · accounts filings on the Charity Commission register · also known as THE WHAT? CENTRE LTD

Young Person's Advice, Information and Counselling Service

Objects

THE RELIEF OF PERSONS WHO ARE SUFFERING FROM MENTAL AND/OR PHYSICAL ILL HEALTH AND THE PROMOTION OF THEIR MENTAL, PHYSICAL AND SOCIAL WELL BEING IN PARTICULAR, BUT NOT EXCLUSIVELY BY:-A) ADVANCING THE EDUCATION OF SUCH PERSONS; ANDB) BY PROVIDING AND MAINTAINING AND ADVICE, INFORMATION AND COUNSELLING SERVICE

Area of benefit: NOT DEFINED

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Education/training · The Advancement Of Health Or Saving Of Lives · Disability · The Prevention Or Relief Of Poverty · Accommodation/housing · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that total income decreased to £581,970 from £543,943 in the prior year, resulting in a net surplus of £16,973. The charity maintains unrestricted reserves of £153,156, which the trustees note is below their stated policy target of three months' reserves. The trustees confirm that going concern is presumed and the charity remains viable for the year ahead.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 4 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Engaging external speakers at charity events policy and procedures
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~0.0 months of spending — in the bottom quarter for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (89% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Trustees · trustee networks

• JEMMA MORRIS
• MRS GILL LENO
• Nadia Jane Billingham · trustee of 1 other charity

Trustee list from the Charity Commission register (current, not historical).

Operates in: Dudley

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with THE LEGAL ADVICE CENTRE(UNIVERSITY HOUSE).

• THE LEGAL ADVICE CENTRE(UNIVERSITY HOUSE) income £1.1m
• WATFORD WOMEN'S CENTRE income £575k
• CANTERBURY HOUSING ADVICE CENTRE income £144k
• FULL FACT income £2.9m
• GADDUM CENTRE income £3.5m
• MA CENTRE UK income £249k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.