ISABEL HOSPICE LIMITED

Registered charity 1046826 · accounts filings on the Charity Commission register · also known as ISABEL HOSPICE

Hospice services providing specialist palliative care across home, day centre, outpatient and inpatient settings comprising multi-disciplinary medical, nursing, pre and post bereavement counselling and family support, spiritual care and benefit advice.

Objects

TO PROVIDE PALLIATIVE CARE AND SUPPORT FOR THOSE SUFFERING FROM LIFE-THREATENING ILLNESSES, INCLUDING, WITHOUT LIMITATION, CANCER, HEART, RESPIRATORY AND NEUROLOGICAL DISEASES, AS WELL AS SUPPORT FOR THEIR FAMILIES AND CARERS, IN THE BOROUGHS OF BROXBOURNE AND WELWYN HATFIELD AND THE DISTRICT OF EAST HERTFORDSHIRE AND ANY GEOGRAPHIC AREA SUBSEQUENTLY APPROVED BY RESOLUTION OF THE TRUSTEES.

Area of benefit: DISTRICTS OF WELWYN HATFIELD AND EAST HERTFORDSHIRE AND THE BOROUGH OF BROXBOURNE

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Advancement Of Health Or Saving Of Lives · website · Get email alerts

Registered contact address: Welwyn Hatfield, East of England, England (from the postcode on the register)

Latest income
£11.7m
Latest spending
£10.1m
Registered
1995
Accounts read
FY2026

Financial health, per its FY2026 accounts

The accounts state that the charity recorded a surplus of £1.6 million for the year ended 31 March 2026, primarily driven by significant legacy income of £2.6 million and a capital grant. However, the trustees note that excluding these one-off factors, the underlying financial position remained under material pressure, with costs increasing and NHS income falling in real terms. The charity holds unrestricted funds of £9.273 million, with available reserves of £4.403 million, which the trustees consider sufficient to meet their policy target of £2.7 million and support future operations.

Automated summary of the FY2026 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves policy: £2,700,000 (held: £9.3m)
“By considering responsibilities such as staff payments, lease payments and other contractual obligations, the Trustees have approved a desired reserves level of £2,700,000.”
Per its FY2026 accounts as filed with the Charity Commission.
Related-party transaction: Two close family members of key management personnel were employed by the hospice, appointed to posts and with employment terms that fall within the hospice's approved staff establishment (2025: two close family members). The employment costs of these two individuals was £38,173 (2025: £56,309) the decrease due to one member of staff leaving in the year.
“Two close family members of key management personnel were employed by the hospice, appointed to posts and with employment terms that fall within the hospice's approved staff establishment (2025: two close family members). The employment costs of these two individuals was £38,173 (2025: £56,309) the decrease due to one member of staff leaving in the year.” — page 38
“The directors of the charity, Isabel Hospice Limited, have assessed the recoverability of amounts owed by its wholly owned subsidiary undertaking IHL Services Limited, and due to losses in that company the debt is not expected to be recovered. Therefore, during the year, the charity wrote off £203,932 (2025: £nil) of amounts due from IHL Services Limited.” — page 39
Per its FY2026 accounts as filed with the Charity Commission.
Related-party transaction: The charity wrote off £203,932 of amounts due from IHL Services Limited, a wholly owned subsidiary undertaking.
“Two close family members of key management personnel were employed by the hospice, appointed to posts and with employment terms that fall within the hospice's approved staff establishment (2025: two close family members). The employment costs of these two individuals was £38,173 (2025: £56,309) the decrease due to one member of staff leaving in the year.” — page 38
“The directors of the charity, Isabel Hospice Limited, have assessed the recoverability of amounts owed by its wholly owned subsidiary undertaking IHL Services Limited, and due to losses in that company the debt is not expected to be recovered. Therefore, during the year, the charity wrote off £203,932 (2025: £nil) of amounts due from IHL Services Limited.” — page 39
Per its FY2026 accounts as filed with the Charity Commission.
Trading subsidiary: Isabel Hospice Trading Limited, IHL Services Limited
“The financial statements include the results of the Charity’s trading subsidiaries, Isabel Hospice Trading Limited and IHL Services Limited.”
Per its FY2026 accounts as filed with the Charity Commission.

Accounts audited by Mercer & Hole LLP. Discloses 4 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2026

  • Volunteers: 592
  • Employees paid over £60,000: 10 (£60,001–£70,000: 4; £70,001–£80,000: 4; £80,001–£90,000: 1; £100,001–£110,000: 1)
  • Has a trading subsidiary

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 598
  • Employees paid over £60,000: 9 (£60,001–£70,000: 6; £70,001–£80,000: 1; £90,001–£100,000: 1; £100,001–£110,000: 1)
  • Has a trading subsidiary

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 606
  • Government income: £2,088,399 — grants £2,088,399 (1); 22% of the £9,383,000 total gross income on the same return
  • Employees paid over £60,000: 6 (£60,001–£70,000: 2; £70,001–£80,000: 3; £100,001–£110,000: 1)
  • Has a trading subsidiary

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

ISABEL HOSPICE TRADING LIMITED — per its own Companies House accounts
  • Turnover: £3.1m
  • Profit before tax: £275k
IHL SERVICES LIMITED — per its own Companies House accounts
  • Turnover: £408k
  • Profit before tax: £66k

Public fundraising profile: JustGiving — Isabel Hospice (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

12 registered titles in England and Wales held by the charity’s company or corporate body (2 freehold); recorded price paid £3.8m. All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

CQC provider record: Isabel Hospice Limited — Registered, 2 registered locations, 1 regulated activity, last inspected 26/01/2016.charity number confirmed by CQC CQC record

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2026)

Total income
£11.7m
Total spending
£10.1m
Cost of raising funds
£4.6m
Reserves (reported)
£2.7m
Employees
247

Reported reserves equal ~3.2 months of spending — below the median for charities its size (median 4.6 months; benchmarks).

Per its annual return, cost of raising funds: 39.4% of total income — above the 90th percentile for charities its size (median 3.7%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hertfordshire

Income and spending

Financial year endIncomeSpending
31/03/2026£11.7m£10.1m
31/03/2025£10.4m£10.0m
31/03/2024£9.4m£9.2m
31/03/2023£8.4m£7.9m
31/03/2022£8.5m£7.1m

Common questions

Is ISABEL HOSPICE LIMITED financially healthy?

Per its FY2026 accounts: The accounts state that the charity recorded a surplus of £1.6 million for the year ended 31 March 2026, primarily driven by significant legacy income of £2.6 million and a capital grant. However, the trustees note that excluding these one-off factors, the underlying financial position remained under material pressure, with costs increasing and NHS income falling in real terms. The charity holds unrestricted funds of £9.273 million, with available reserves of £4.403 million, which the trustees consider sufficient to meet their policy target of £2.7 million and support future operations. Its FY2026 accounts were audited by Mercer & Hole LLP.

Who funds ISABEL HOSPICE LIMITED?

Funders whose own accounts filings name ISABEL HOSPICE LIMITED as a grant recipient include THE LINDER FOUNDATION, THE ANNANDALE CHARITABLE TRUST, THE 3 TS CHARITABLE TRUST, THE ORR MACKINTOSH FOUNDATION LIMITED, THE JOHN APTHORP CHARITY.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE LINDER FOUNDATIONFY2021£18kGeneral Charitable Cause
THE ANNANDALE CHARITABLE TRUSTFY2022£13k
THE ANNANDALE CHARITABLE TRUSTFY2024£11k
THE 3 TS CHARITABLE TRUSTFY2022£10k
THE ORR MACKINTOSH FOUNDATION LIMITEDFY2021£10k
THE JOHN APTHORP CHARITYFY2021£5kTowards the replacement of fridges and freezers
THE GREEN HALL FOUNDATIONFY2025£5k
THE INMAN CHARITYFY2023£5kSocial - Hospices
THE ANNANDALE CHARITABLE TRUSTFY2023£5k
THE SIMON GIBSON CHARITABLE TRUSTFY2023£5k
THE LINDER FOUNDATIONFY2022£5kGeneral Charitable Causes
THE SIMON GIBSON CHARITABLE TRUSTFY2022£5k
THE CYRIL AND EVE JUMBO CHARITABLE TRUSTFY2021£5k
THE SIMON GIBSON CHARITABLE TRUSTFY2021£5k
THE LANCASHIRE FOUNDATIONFY2021£4k
THE DIXIE ROSE FINDLAY CHARITABLE TRUSTFY2023£3k
THE HILARY AWDRY CHARITABLE TRUSTFY2025£2k
SSP FOUNDATIONFY2025£1k
THE CHRISTOPHER LAING FOUNDATIONFY2024£1k
THE SALISBURY POOL CHARITY COMPRISING THE FIRST MOIETY ESTABLISHED BY CLAUSE 2 OF THE DEED OF DECLARATION DATED 23RD MARCH 1976FY2024£1kSocial welfare
THE SALISBURY POOL CHARITY COMPRISING THE FIRST MOIETY ESTABLISHED BY CLAUSE 2 OF THE DEED OF DECLARATION DATED 23RD MARCH 1976FY2023£1kSocial welfare
SSP FOUNDATIONFY2024£1k
THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ALL SAINTS WITH ST JOHN, HERTFORDFY2023£630Isabel Hospice
THE TOMPKINS FOUNDATIONFY2025£500
THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ALL SAINTS WITH ST JOHN, HERTFORDFY2022£163Grants and donations
Evelyn Partners Charitable TrustFY2024amount not statedEmployee grant support programme
THE PAROCHIAL CHURCH COUNCIL OF THE ECCLESIASTICAL PARISH OF ALL SAINTS WITH ST JOHN, HERTFORDFY2024amount not statedAmount not specified in note 7 list, but included in total grants

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund22/10/2021£10kMeeting the practical needs of your loved one at end of life
The National Lottery Community Fund11/06/2020£48k(C19 BLF) Continuation funding for hospice at home
The National Lottery Community Fund23/01/2020£9kHelp patients who are hard of hearing
The National Lottery Community Fund20/12/2018£6kYou spoke- We listened.
The National Lottery Community Fund09/03/2015£490kEnhancing End of Life Care at Home
The National Lottery Community Fund30/07/2014£8kInstallation of Electronic Patient Safety and Risk Management System
The National Lottery Community Fund11/10/2012£4kInstallation of hand was stations at Isabel Hospice's in-patient unit
The National Lottery Community Fund30/05/2007£123kIsabel Hospice Welfare Benefits and Financial Advice Service
The National Lottery Community Fund24/11/2006£10kReplacement of 4 beds at Isabel Hospice In-Patients Unit
The National Lottery Community Fund15/11/2006£50kCarers' Lifelines

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with St Elizabeth Hospice.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
ISABEL HOSPICE LIMITED£11.7m——above—no doubt
St Elizabeth Hospice FY2025£19.3m——unclear—no doubt
ST MICHAEL'S HOSPICE (INCORPORATING THE FREDA PEARCE FOUNDATION) FY2025£12.8m——unclear48.1%no doubt
ST GILES HOSPICE FY2025£12.8m£90,001 - £100,000—unclear—no doubt
ST LUKE'S HOSPICE (HARROW AND BRENT) LTD FY2025£13.0m£100,001 - £110,0009above—no doubt
DERWENTSIDE HOSPICE CARE FOUNDATION FY2025£2.0m—0above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.