FAMILY ACTION
To preserve and protect the good health (in particular the mental health) of children and families, other individuals and groups within the community and to provide services, advice and grants to children, adults and families.
Objects
3.1 The objects for which the Charity is established are for the public benefit: 3.1.1 to preserve and protect the good health (in particular but not limited to mental health) and advance the education of families, individuals and groups within the community; 3.1.2 the relief of poverty; and3.1.3 the relief of those in need, by reason of youth, age, ill-health, disability, financial hardship or other disadvantage;in such ways as the Trustees think fit.
Financial health, per its FY2025 accounts
The accounts state that total income increased to £44.28m from £40.36m in the prior year, driven largely by the acquisition of Relate's business. The charity reported a net income before investment gains of £1.61m and held total funds of £24.33m at year-end, with unrestricted reserves of £9.89m exceeding the stated policy target of £3.32m.
What the accounts disclose
“£200,000 - £210,000 1 -” — page 51
“Charitable activities 5 2,203 38,160 - 40,363 36,436” — page 35
“the appropriate level of free reserves should be a minimum of £3.32m which is made up of 4 months’ running costs of the central operation, a contribution towards potential project closure costs and total lease obligations payable.”
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 400
- Government income: £34,424,197 — contracts £33,648,905 (99), grants £775,292 (21); 78% of the £44,282,000 total gross income on the same return
- Employees paid over £60,000: 15 (£60,001–£70,000: 4; £70,001–£80,000: 5; £90,001–£100,000: 3; £110,001–£120,000: 2; £150,001–£200,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 330
- Government income: £31,451,894 — contracts £30,754,147 (106), grants £697,747 (20); 78% of the £40,361,000 total gross income on the same return
- Employees paid over £60,000: 14 (£60,001–£70,000: 6; £70,001–£80,000: 2; £80,001–£90,000: 1; £90,001–£100,000: 3; £100,001–£110,000: 1; £150,001–£200,000: 1)
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 350
- Government income: £28,956,399 — contracts £28,324,202 (115), grants £632,197 (18); 74% of the £39,001,000 total gross income on the same return
- Employees paid over £60,000: 16 (£60,001–£70,000: 9; £70,001–£80,000: 2; £80,001–£90,000: 2; £90,001–£100,000: 2; £150,001–£200,000: 1)
Public-sector contracts awarded
| Buyer | Contract | Awarded | Value |
|---|---|---|---|
| Bolton Council | TC118 - Birth Parents Support Service | 25/03/2025 | £40k |
| Bolton Council | TC143 - All Age Prevention Flexible Purchasing System (FPS) | — | — |
| Bolton Council | TC143 - All Age Prevention Flexible Purchasing System (FPS) | — | — |
| NHS West Yorkshire Integrated Care Board | Children’s Trauma Therapy Service - NHS West Yorkshire Integrated Care Board (Bradford District and Craven Health and Care Partnership) | — | — |
| NHS North East London Integrated Care Board | Off Centre 16-25 Talking Therapies | — | — |
Property (HM Land Registry)
Advertised salaries (public job ads)
- Service Manager — £37,211 - £41,518 per year
- Bid Writer — £32,635 - £36,158 per year
- Team Leader — £28,884 - £31,698 FTE per year
- Support Time Recovery (STR) Worker — £25,221 - £27,780 FTE per year
Structured financials (annual return, FY ending 31/03/2025)
Register events
- Received assets from another charity (30/10/2025)
- Received assets from another charity (21/10/2025)
- Received assets from another charity (13/07/2022)
- Received assets from another charity (13/07/2022)
- Received assets from another charity (13/07/2022)
- Received assets from another charity (13/07/2022)
Trustees
- Asha Lad
- Caroline Walsh
- Charlotte Heiss
- Dez Holmes
- Ian Raymond Hargrave
- Jennifer Anne Holly
- Katherine Marie Prince
- Louise Turnbull Posocco
- Makgoadi Makgoba-Turpin
- Mark Andrew Nicholas
- Melanie Williams Browne
- Philip Thomas Lloyd
- Philippa Lisa Kramer
- Philippe Michael Broadhead
- Robert Andrew Parry
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £44.3m | £42.7m |
| 31/03/2024 | £40.4m | £39.3m |
| 31/03/2023 | £39.0m | £36.9m |
| 31/03/2022 | £35.2m | £32.8m |
| 31/03/2021 | £41.1m | £38.1m |
Common questions
Is FAMILY ACTION financially healthy?
Per its FY2025 accounts: The accounts state that total income increased to £44.28m from £40.36m in the prior year, driven largely by the acquisition of Relate's business. The charity reported a net income before investment gains of £1.61m and held total funds of £24.33m at year-end, with unrestricted reserves of £9.89m exceeding the stated policy target of £3.32m. Its FY2025 accounts were audited by HaysMac LLP.
What does the highest-paid employee of FAMILY ACTION earn?
Per its FY2025 accounts, the highest-paid employee was in the £200,001 - £210,000 band.
Who funds FAMILY ACTION?
Funders whose own accounts filings name FAMILY ACTION as a grant recipient include THE JULIA RAUSING TRUST, THE ROYAL NAVY AND ROYAL MARINES CHARITY, Point North Community Foundation, POUNDLAND FOUNDATION, FOUNDATIONS - WHAT WORKS CENTRE FOR CHILDREN AND FAMILIES.
Known funders
| Funder | Year | Amount | Purpose (as stated by the funder) |
|---|---|---|---|
| THE JULIA RAUSING TRUST | FY2025 | £750k | Family Action Welfare Grants |
| THE ROYAL NAVY AND ROYAL MARINES CHARITY | FY2025 | £310k | S3 Naval Families |
| Point North Community Foundation | FY2022 | £184k | NHS Charities Together / Health Improvement |
| POUNDLAND FOUNDATION | FY2024 | £100k | Hero Grant for FamilyLine helpline and online self-help resource |
| FOUNDATIONS - WHAT WORKS CENTRE FOR CHILDREN AND FAMILIES | FY2022 | £64k | Social Workers in Schools |
| THE EDWARD CADBURY CHARITABLE TRUST | FY2022 | £50k | Community projects and Integration |
| NORFOLK COMMUNITY FOUNDATION | FY2025 | £38k | This proposal brings together two complementary services (NWASS & Wellfamily) in Norfolk to deliver a structured 3-4 week parenting programme for parents across |
| THE CYRIL AND EVE JUMBO CHARITABLE TRUST | FY2022 | £30k | |
| THE HEADLEY TRUST | FY2023 | £30k | Cost of Living support. |
| THE HEADLEY TRUST | FY2024 | £30k | Cost of Living Support. |
| YOUNG HARROW FOUNDATION | FY2023 | £29k | |
| MOMARK CIO | FY2022 | £25k | MoMark Mental Health Community Fund |
| THE CORCORAN FOUNDATION | FY2025 | £25k | |
| THE HEADLEY TRUST | FY2025 | £20k | Grants of £20,000 each were made to the following organisations for the provision of help with food and other basic needs: |
| IMPERIAL SOCIETY OF KNIGHTS BACHELOR | FY2023 | £15k | |
| MOMARK CIO | FY2025 | £15k | MoMark Mental Health Community Fund |
| FOUNDATIONS - WHAT WORKS CENTRE FOR CHILDREN AND FAMILIES | FY2023 | £13k | Social Workers in Schools |
| THE NISBET TRUST | FY2024 | £11k | |
| HOUSING PATHWAYS TRUST | FY2025 | £10k | Family Action's objects are to preserve and protect the good health (in particular the mental health) of children and families... |
| IMPERIAL SOCIETY OF KNIGHTS BACHELOR | FY2024 | £10k | Supporting Good Causes |
| THE NISBET TRUST | FY2025 | £10k | |
| BIRMINGHAM VOLUNTARY SERVICE COUNCIL | FY2021 | £10k | Grant |
| THE CYRIL AND EVE JUMBO CHARITABLE TRUST | FY2021 | £10k | |
| SOUTH HACKNEY PAROCHIAL CHARITY | FY2022 | £8k | |
| ST GILES-IN-THE-FIELDS AND WILLIAM SHELTON EDUCATIONAL CHARITY | FY2023 | £8k | Multi-year Grant (Friendship Works) |
| BRAMPTON CHARITABLE TRUST | FY2023 | £6k | Community |
| BRAMPTON CHARITABLE TRUST | FY2022 | £6k | |
| CLAN TRUST LIMITED | FY2025 | £5k | |
| THE AUSTIN AND HOPE PILKINGTON TRUST | FY2024 | £5k | Round Four - Food poverty - Enabling Resilience |
| THE EDWARD CADBURY CHARITABLE TRUST | FY2022 | £5k | Compassionate Support |
| IMPERIAL SOCIETY OF KNIGHTS BACHELOR | FY2025 | £5k | Grants to institutions |
| THE CHERUBY TRUST | FY2025 | £4k | |
| THE CHERUBY TRUST | FY2023 | £4k | |
| G M MORRISON CHARITABLE TRUST | FY2023 | £3k | |
| ROSCA TRUST | FY2022 | £3k | |
| THE EDWARD CADBURY CHARITABLE TRUST | FY2023 | £3k | Community Projects and Integration |
| ROSCA TRUST | FY2025 | £3k | |
| THE EDWARD CADBURY CHARITABLE TRUST | FY2025 | £3k | Compassionate Support |
| BRAMPTON CHARITABLE TRUST | FY2025 | £3k | |
| THE CHERUBY TRUST | FY2024 | £3k | |
| MANCHESTER AIRPORT COMMUNITY TRUST FUND | FY2024 | £2k | |
| BRAMPTON CHARITABLE TRUST | FY2024 | £2k | |
| THE LIZ AND TERRY BRAMALL FOUNDATION | FY2022 | £2k | |
| THE NINEVEH CHARITABLE TRUST | FY2025 | £2k | |
| ROSCA TRUST | FY2023 | £2k | |
| C A REDFERN CHARITABLE FOUNDATION | FY2021 | £2k | |
| FOREST HILL CHARITABLE TRUST | FY2023 | £2k | General |
| LORD MAYOR OF MANCHESTER'S CHARITY APPEAL TRUST | FY2023 | £2k | MATERIAL INSTITUTIONAL GRANTS |
| THE NINEVEH CHARITABLE TRUST | FY2024 | Unverified read£2k | |
| G M MORRISON CHARITABLE TRUST | FY2022 | £2k |
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 18/12/2025 | £376k | Medway Pregnancy to Three |
| The National Lottery Community Fund | 14/08/2025 | £20k | Inns Court FOOD and Activities Club |
| The National Lottery Community Fund | 29/07/2025 | £20k | WALES COL - Fairwater FOOD and Activities Club |
| Community Foundation North East | 13/03/2025 | £3k | Grant to Family Action |
| The National Lottery Community Fund | 29/01/2025 | £479k | Family Action PARCS |
| Hackney Council | 04/01/2025 | £17k | Grant to Family Action |
| London Borough of Hackney | 04/01/2025 | £17k | Grant to Family Action |
| The National Lottery Community Fund | 18/12/2024 | £352k | Black Country Helping Hands |
| The National Lottery Community Fund | 09/05/2024 | £20k | Fairwater FOOD and Activities Club |
| The National Lottery Heritage Fund | 27/03/2024 | £10k | "Growing Heritage" |
| The National Lottery Community Fund | 15/02/2024 | £422k | Charteris Centre Development Project |
| The National Lottery Community Fund | 19/01/2024 | £20k | Hollinwood FOOD Club and Community Hub |
| UK government | 01/01/2024 | £164k | Family Action |
| UK government | 01/01/2024 | £9k | Family Action |
| Sport England | 07/12/2023 | £3k | Parent and Toddler Fun Fitness Sessions |
| The National Lottery Community Fund | 17/08/2023 | £286k | Project Indigo |
| City Bridge Foundation | 10/07/2023 | £98k | Grant to Family Action |
| London Borough of Hackney | 13/10/2022 | £23k | Grant to Family Action |
| Hackney Council | 13/10/2022 | £23k | Grant to Family Action |
| The National Lottery Community Fund | 16/09/2022 | £327k | PAC-UK Adopteens Plus |
| Sport England | 24/05/2022 | £4k | Jubilee Fund - Parent and Baby Activity Programme |
| The National Lottery Community Fund | 06/05/2022 | £459k | Medway Perinatal Project - Covid Recovery Service |
| Community Foundation North East | 07/04/2022 | £2k | Grant to Family Action |
| The National Lottery Community Fund | 23/03/2022 | £10k | Project Indigo |
| The National Lottery Community Fund | 18/03/2022 | £185k | Buddying 1 |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE DISTILLERS' CHARITY | 1 | £805k |
| THE ICELAND FOODS CHARITABLE FOUNDATION | 1 | £738k |
| THE PRUDENCE TRUST | 1 | £535k |
| B&Q Foundation | 1 | £150k |
| THE SACHS FOUNDATION | 1 | £130k |
| MOONDANCE FOUNDATION | 1 | £120k |
| The Brindle Foundation | 1 | £103k |
| ESSEX COMMUNITY FOUNDATION | 1 | £89k |
Charities like this
- THE FAMILY FOUNDATION
- ACTION FOR CHILDREN
- The Family Mediation Trust
- CHILD ACTION
- ACTION FOR FAMILY CARERS
- EACH COUNSELLING AND SUPPORT
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| FAMILY ACTION | £44.3m | £200,001 - £210,000 | — | unclear | — | no doubt |
| THE FAMILY FOUNDATION | £86k | — | 0 | unclear | — | no doubt |
| ACTION FOR CHILDREN | £163.4m | — | — | unclear | — | no doubt |
| The Family Mediation Trust | £395k | — | 0 | unclear | — | no doubt |
| CHILD ACTION | £119k | — | 0 | unclear | — | no doubt |
| ACTION FOR FAMILY CARERS | £1.3m | — | 0 | above | — | no doubt |