HEALTHWATCH HERTFORDSHIRE LIMITED
Acting as Health and Social Care consumer champion and watchdog for for the residents of Hertfordshire. Representing the views of patients, families and consumers (on health and social care issues) to Commissioners and providers. Signposting residents to care and support services
Objects
THE ADVANCEMENT OF HEALTH AND THE RELIEF OF THOSE IN NEED BY REASON OF YOUTH, AGE, ILL-HEALTH, DISABILITY OR FINANCIAL HARDSHIP BY: (A) PROVIDING INFORMATION AND ADVICE TO THE GENERAL PUBLIC ABOUT LOCAL HEALTH AND SOCIAL CARE SERVICES;(B) MAKING THE VIEWS AND EXPERIENCES OF MEMBERS OF THE GENERAL PUBLIC KNOWN TO HEALTH AND SOCIAL CARE PROVIDERS;(C) ENABLING LOCAL PEOPLE TO HAVE A VOICE IN THE DEVELOPMENT, DELIVERY AND EQUALITY OF ACCESS TO LOCAL HEALTH AND CARE SERVICES AND FACILITIES AND;(D) PROVIDING TRAINING AND THE DEVELOPMENT OF SKILLS FOR VOLUNTEERS AND THE WIDER COMMUNITY IN UNDERSTANDING, SCRUTINIZING, REVIEWING AND MONITORING LOCAL HEALTH AND CARE SERVICES AND FACILITIES.
Financial health, per its FY2025 accounts
The accounts state that Healthwatch Hertfordshire Limited reported a surplus of £11,964 for the year ended 31 March 2025, with total unrestricted funds increasing to £401,849. The charity remains heavily dependent on core funding from Hertfordshire County Council, which constitutes the vast majority of its incoming resources. The trustees confirm the organization is in a strong financial position with sufficient reserves to support sustainability.
What the accounts disclose
“Grants Healthwatch Hertfordshire 492,962” — page 13
“At FY24-25 year end, the Resilience Reserve was £228,114 leaving an unrestricted reserve of £173,735.”
“During the year expenses, primarily salary costs, were charged to the subsidiary for commissioned work they were undertaking totalling £55,312.” — page 18
“The trading subsidiary donated £5041 to Healthwatch Hertfordshire in the year.” — page 18
“During the year expenses, primarily salary costs, were charged to the subsidiary for commissioned work they were undertaking totalling £55,312.” — page 18
“The trading subsidiary donated £5041 to Healthwatch Hertfordshire in the year.” — page 18
Year-over-year changes
- Reserves position vs the charity's own policy moved from "above" (FY2024) to "below" (FY2025).
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Investment
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Government income: £494,210 — contracts £494,210 (9); 86% of the £573,936 total gross income on the same return
- Has a trading subsidiary
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 6
- Government income: £424,916 — contracts £424,916 (11); 81% of the £525,823 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 39
- Government income: £493,760 — contracts £493,760 (6); 100% of the £495,736 total gross income on the same return
- Employees paid over £60,000: 1 (£60,001–£70,000: 1)
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Alexander James Booth
- Amanda Hutchinson
- Janet Anne Taylor
- Karen Eva Middleton
- Natalie Mary Kelly
- Neil Tester
- Ryan Oliver Heard
- Yolanda Cwayita Roach
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £574k | £562k |
| 31/03/2024 | £526k | £489k |
| 31/03/2023 | £496k | £434k |
| 31/03/2022 | £418k | £446k |
| 31/03/2021 | £391k | £408k |
Common questions
Is HEALTHWATCH HERTFORDSHIRE LIMITED financially healthy?
Per its FY2025 accounts: The accounts state that Healthwatch Hertfordshire Limited reported a surplus of £11,964 for the year ended 31 March 2025, with total unrestricted funds increasing to £401,849. The charity remains heavily dependent on core funding from Hertfordshire County Council, which constitutes the vast majority of its incoming resources. The trustees confirm the organization is in a strong financial position with sufficient reserves to support sustainability. Its FY2025 accounts were independently examined.
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE THOMPSON FAMILY CHARITABLE TRUST | 1 | £120k |
| CARERS TRUST | 1 | £59k |
| BELVEDERE TRUST | 1 | £5k |
| THE BATCHWORTH TRUST | 1 | £5k |
Charities like this
- HEALTHWATCH CENTRAL BEDFORDSHIRE
- HEALTHWATCH NORFOLK
- HEALTHWATCH CITY OF LONDON
- HEALTHWATCH HARTLEPOOL
- HEALTHWATCH SHROPSHIRE
- HEALTHWATCH DERBYSHIRE LTD
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| HEALTHWATCH HERTFORDSHIRE LIMITED | £574k | — | 0 | below | — | no doubt |
| HEALTHWATCH CENTRAL BEDFORDSHIRE | £243k | — | 0 | unclear | — | no doubt |
| HEALTHWATCH NORFOLK | £833k | £80,001 - £90,000 | — | above | — | no doubt |
| HEALTHWATCH CITY OF LONDON | £98k | — | 0 | below | — | no doubt |
| HEALTHWATCH HARTLEPOOL | £173k | — | 0 | unclear | — | no doubt |
| HEALTHWATCH SHROPSHIRE | £162k | — | 0 | unclear | 1161.0% | no doubt |