DIAL SOUTH ESSEX
DIAL provides a free, confidential information and advice service on all issues affecting disabled people to help them to improve their quality of life. We can help with benefit checks for Income Maximisation, benefit application form completion, appeals and information on equipment, holidays, leisure, community care, independent living, mobility, transport and any other problem they may have.
Objects
TO PROMOTE THE HEALTH, EQUALITY AND INDEPENDENCE OF DISABLED PEOPLE IN SOUTH ESSEX AND SURROUNDING AREAS BY THE PROVISION OF INFORMATION AND ADVICE TO ASSIST THEM IN LEADING ACTIVE AND FULFILLING LIVES.
Financial health, per its FY2025 accounts
The accounts state that the charity managed to secure several new funding streams and retain reserves to provide a buffer for difficult times. Although outgoings increased due to the cost-of-living crisis, the organization finished the year with a balance to carry forward, indicating it can continue to operate at its current level.
What the accounts disclose
“Over the past year we generated a total of £1,735,585 This is made up of payments from awards of benefits and back pay from forms we completed and successful appeals”
“we have managed to retain some reserves to give us a buffer for any difficult times ahead.” — page 8
Policies the charity declares
- Bullying and harassment policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Volunteer management
Register events
- Received assets from another charity (13/01/2015)
Trustees
- ANDREW PENSON
- Isabella Lennon
- JANET GREENSMITH
- Jackie Nixon
- Kim Skinner
- Matthew Atkinson
- Paul Hayden
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £139k | £124k |
| 31/03/2024 | £123k | £120k |
| 31/03/2023 | £156k | £116k |
| 31/03/2022 | £137k | £116k |
| 31/03/2021 | £145k | £114k |
Common questions
Is DIAL SOUTH ESSEX financially healthy?
Per its FY2025 accounts: The accounts state that the charity managed to secure several new funding streams and retain reserves to provide a buffer for difficult times. Although outgoings increased due to the cost-of-living crisis, the organization finished the year with a balance to carry forward, indicating it can continue to operate at its current level.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 19/11/2025 | £236k | Inclusive Advice (New Challenges) |
| Postcode Lottery | 31/05/2024 | £30k | Millionaire Street 2024 04w1 Year 1 |
| Postcode Lottery | 30/04/2024 | £10k | Millionaire Street 2024 04w1 Year 2 |
| The National Lottery Community Fund | 02/02/2024 | £19k | “Coming Together” (Thurrock) |
| The National Lottery Community Fund | 16/12/2022 | £169k | Inclusive Advice [The DIAL Post-COVID Advice & Support Initiative] |
| Postcode Lottery | 26/04/2022 | £21k | “Back Together” (The DIAL Post-COVID Response Initiative) |
| The National Lottery Community Fund | 09/10/2019 | £10k | ?Free From Debt? |
| The National Lottery Community Fund | 01/02/2019 | £252k | One for All |