DIAL - GT YARMOUTH
DIAL offers a free, impartial and confidential information and advice service for disabled and vulnerable people and their carers within the Borough of Great Yarmouth. Advice regarding state benefits, including full benefit checks and assistance with benefit applications. Debt Counselling including negotiating with creditors, formulation of debt management plans and assistance with budgeting.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net loss of £112,354 for the year ended 31 March 2025, resulting in a decrease in total net assets from £989,379 to £877,025. Per the trustees' report, this loss was driven by a decrease in grant funding, which necessitated the utilization of reserves to cover operational costs. The charity holds unrestricted reserves of £270,813, which the trustees consider sufficient to cover approximately six months of running costs.
What the accounts disclose
“DIAL continues to hold reserves of £260K (approx. 6mths running costs) to cover staffing costs, the increase in overheads, including increase in rent and the ongoing rise in utility costs.” — page 8
“It is observed that throughout the year, there was a decrease in grant funding received. This is reflected in the results and led to the necessity of utilising the reserves.” — page 10
Structured financials (annual return, FY ending 31/03/2024)
Register events
- Received assets from another charity (06/09/2024)
Trustees
- Valerie Jean Pettitchair
- John Vincent Clare
- Paul Frosdick
- Roger Gowen
- Stephen Robert Bowles
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £217k | £329k |
| 31/03/2024 | £600k | £415k |
| 31/03/2023 | £544k | £462k |
| 31/03/2022 | £529k | £384k |
| 31/03/2021 | £545k | £418k |
Common questions
Is DIAL - GT YARMOUTH financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net loss of £112,354 for the year ended 31 March 2025, resulting in a decrease in total net assets from £989,379 to £877,025. Per the trustees' report, this loss was driven by a decrease in grant funding, which necessitated the utilization of reserves to cover operational costs. The charity holds unrestricted reserves of £270,813, which the trustees consider sufficient to cover approximately six months of running costs. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| UK government | 11/12/2024 | £22k | DAMF 15G DIAL CRM Upgrade Project |
| Postcode Lottery | 01/11/2023 | £22k | Project Funding |
| The National Lottery Community Fund | 07/06/2021 | £324k | Budgeting Together Project |
| The National Lottery Community Fund | 01/03/2021 | £28k | Great Yarmouth DIAL - Project 8 extension |
| UK government | 14/12/2020 | £262 | DCMS VSCE CMC Covid Funding |
| UK government | 19/08/2020 | £34k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 22/02/2017 | £499k | Great Yarmouth DIAL - Project 8 |
| The National Lottery Community Fund | 08/07/2015 | £9k | DIAL/Shrublands Benefits Advice Service |
| The National Lottery Community Fund | 14/06/2012 | £8k | DIAL @ MESH |
| The National Lottery Community Fund | 03/03/2011 | £10k | Disability Awareness Workshops |