DIAL WEST CHESHIRE

Registered charity 1156120 · accounts filings on the Charity Commission register

The charity provides a range of disability-related services including:. Advice & Information - with a focus on welfare benefits and disability rights. Community Cafe - serving healthy, home-cooked food at affordable prices. Shopmobility - daily hire of mobility scooters and wheelchairs plus sales of disability aids. Volunteer scheme - with opportunities for training and development

Objects

TO RELIEVE PEOPLE WITH DISABILITIES LIVING IN THE WEST CHESHIRE AND SURROUNDING AREA SO THAT THEY MAY LEAD ACTIVE AND FULFILLING LIVES INTEGRATED IN SOCIETY

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Education/training · Disability · The Prevention Or Relief Of Poverty · Human Rights/religious Or Racial Harmony/equality Or Diversity · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity operated at a deficit of £22,399 for the year ended 31 March 2025, with total expenditure exceeding total income. The trustees acknowledge minor concerns regarding the charity's ability to meet obligations as they fall due, citing a challenging funding climate, but consider that adequate resources exist to continue in operational existence. Unrestricted reserves stood at £236,873, which is below the stated policy target of £342,256.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Corporate structure

• Registered company of the charity Companies House 08831095 · Financial health read from its filings

Public fundraising profile: JustGiving — Dial West Cheshire (Dial House) (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• DAVIS, Jacqueline — director, appointed 28/06/2022on trustee list
• POVAH, Susan Ellen — director, appointed 12/10/2021on trustee list
• BELL, Patricia Josephine — director, appointed 03/01/2014on trustee list

Official officers record.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~4.5 months of spending — below the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (96% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.3% of total income — below the median for charities its size (4.9%) (benchmarks).

Register events

• Received assets from another charity (09/01/2024) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (22/10/2019) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (07/11/2018) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (03/07/2014) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• JEAN WELCH · trustee of 1 other charity
• Jacqueline Davis
• PATRICIA BELL
• Susan Povah

Trustee list from the Charity Commission register (current, not historical).

Operates in: Cheshire West & Chester

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).