CITIZENS ADVICE COUNTY DURHAM

Registered charity 1151790 · accounts filings on the Charity Commission register · also known as GDCAB, GREATER DURHAM CITIZENS ADVICE BUREAU

We are an independent advice charity based across the whole of County Durham. We are open to people who live, work or study in the county. People can come into one of our many centres or contact us on our Adviceline 0808 278 7821.

Causes: General Charitable Purposes · The Prevention Or Relief Of Poverty · Human Rights/religious Or Racial Harmony/equality Or Diversity · Other Charitable Purposes · website · Get email alerts

Latest income
£2.2m
Latest spending
£2.2m
Registered
2013
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that total income decreased by 21% due to a significant reduction in funding from Citizens Advice, resulting in a net expenditure for the year. Unrestricted free reserves held at 31 March 2025 were £1,070,183, which is below the charity's stated policy target of £540,000, although the text notes this figure is actually below the target level despite the absolute amount being higher than the target. The trustees maintain a going concern basis, citing adequate resources for the foreseeable future.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Reserves position: below the charity's own stated reserves policy (held: £1.1m; policy: £540,000)
“Unrestricted free reserves held by CACD 31 March 2025 were £412,261 which is below the target level in the company's above reserve policy.” — page 7
Per its FY2025 accounts as filed with the Charity Commission.
Related-party transaction: Mr A Shield, director, was also a director of Durham Christian Partnership from 25 June 2024. Included in income from charitable activities is £14,400 in relation to services provided to Durham Christian Partnership since that date.
“Mr A Shield, director, was also a director of Durham Christian Partnership from 25 June 2024. Included in income from charitable activities is £14,400 in relation to services provided to Durham Christian Partnership since that date.” — page 31
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Allen Sykes Audit Limited. Discloses 5 of 6 completeness components.

Year-over-year changes

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

Property (HM Land Registry)

3 registered titles in England and Wales held by the charity’s company or corporate body (1 freehold); recorded price paid £138k. All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Total income
£2.2m
Total spending
£2.2m
Reserves (reported)
£412k
Employees
79

Reported reserves equal ~2.2 months of spending — in the bottom quarter for charities its size (median 4.8 months; benchmarks).

Per its annual return, largest income source: Charitable activities (99% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.2%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Durham

Income and spending

Financial year endIncomeSpending
31/03/2025£2.2m£2.2m
31/03/2024£2.7m£3.4m
31/03/2023£3.6m£3.5m
31/03/2022£3.6m£3.3m
31/03/2021£3.7m£3.4m

Common questions

Is CITIZENS ADVICE COUNTY DURHAM financially healthy?

Per its FY2025 accounts: The accounts state that total income decreased by 21% due to a significant reduction in funding from Citizens Advice, resulting in a net expenditure for the year. Unrestricted free reserves held at 31 March 2025 were £1,070,183, which is below the charity's stated policy target of £540,000, although the text notes this figure is actually below the target level despite the absolute amount being higher than the target. The trustees maintain a going concern basis, citing adequate resources for the foreseeable future. Its FY2025 accounts were audited by Allen Sykes Audit Limited.

Who funds CITIZENS ADVICE COUNTY DURHAM?

Funders whose own accounts filings name CITIZENS ADVICE COUNTY DURHAM as a grant recipient include THE ROTHLEY TRUST.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
THE ROTHLEY TRUSTFY2025£5k
THE ROTHLEY TRUSTFY2023£5kCommunity
THE ROTHLEY TRUSTFY2024£5k
THE ROTHLEY TRUSTFY2022£3kInstitutional grant

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund22/10/2025£323kVolunteer Advice in the Community
The National Lottery Community Fund15/12/2021£328kAdvice in County Durham
The National Lottery Community Fund27/10/2014£110kAdvice in County Durham
The National Lottery Heritage Fund27/08/2014£9k"75 Years of Citizens Advice County Durham: Stories from the Local Community"
The National Lottery Community Fund04/06/2014£8kMaking Newton Aycliffe Citizens Advice more accessible

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with DURHAM COUNTY CARERS SUPPORT.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
CITIZENS ADVICE COUNTY DURHAM£2.2m—0below—no doubt
DURHAM COUNTY CARERS SUPPORT FY2025£1.8m—0above—no doubt
AGE CONCERN DURHAM COUNTY FY2025£1.5m——unclear—no doubt
CYNGOR AR BOPETH SIR DDINBYCH CITIZENS ADVICE DENBIGHSHIRE FY2025£1.1m—0unclear—no doubt
CITIZENS ADVICE GATESHEAD FY2025£7.2m——below—no doubt
CITIZENS ADVICE DONCASTER BOROUGH FY2025£1.9m—0above—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.