ROTHERHAM & DISTRICT CITIZENS ADVICE BUREAU
Citizens Advice Rotherham and District provides legal advice in any area of social law to the community of Rotherham to ensure its citizens do not suffer through a lack of knowledge of their rights and responsibilities. We actively work in support of raising issues of social injustice to enable improvements in social justice for all.
Objects
to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Rotherham and surrounding areas.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a net expenditure of £33,014 for the year ended 31 March 2025, resulting in a decrease in total funds. However, unrestricted reserves stood at £439,683, which is above the trustees' stated policy target of three months' expenditure (£352,478). The auditors confirmed the financial statements give a true and fair view and identified no material uncertainties regarding the charity's ability to continue as a going concern.
What the accounts disclose
“The Board of Trustees consider it prudent to cover the equivalent of 3 months expenditure on their related activities.” — page 6
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
Leadership, per the charity’s website
- Duncan Gall — Chief Executive Officer
- Celia Cashman — Chair of Trustees
- Jamie Ashton — Director of Business Development
- Gemma Fells — Director of Strategic Services
- Melanie Craw — Director of Finance & Resources
Structured financials (annual return, FY ending 31/03/2025)
Trustees
- Celia Cashmanchair
- Anthony Griffin
- Eleanor Dearle
- Emma Louise Kaye
- Krishna Harish
- Lisa Hogg
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £1.4m | £1.4m |
| 31/03/2024 | £1.1m | £1.1m |
| 31/03/2023 | £1.1m | £1.4m |
| 31/03/2022 | £1.3m | £1.2m |
| 31/03/2021 | £1.4m | £984k |
Common questions
Is ROTHERHAM & DISTRICT CITIZENS ADVICE BUREAU financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a net expenditure of £33,014 for the year ended 31 March 2025, resulting in a decrease in total funds. However, unrestricted reserves stood at £439,683, which is above the trustees' stated policy target of three months' expenditure (£352,478). The auditors confirmed the financial statements give a true and fair view and identified no material uncertainties regarding the charity's ability to continue as a going concern. Its FY2025 accounts were audited by Landin Wilcock & Co.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 28/05/2026 | £20k | Grim & Co Support Station |
| UK government | 11/12/2024 | £22k | DAMF 05G Rotherham Debt Hub, Venues & Training Project |
| The National Lottery Community Fund | 04/04/2024 | £20k | Supporting Carers in Rotherham |
| UK government | 01/04/2024 | £18k | Transition to eVisa Fund |
| The National Lottery Community Fund | 24/03/2023 | £154k | More Than Just Food |
| The National Lottery Community Fund | 05/08/2022 | £10k | Homeless Advice Service |
| Barrow Cadbury Trust | 30/09/2020 | £20k | COVID-19 - Rotherham & District Citizens Advice |
| UK government | 03/07/2020 | £10k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 18/10/2018 | £10k | Maltby Outreach Service |
| The National Lottery Community Fund | 08/03/2017 | £10k | Transforming Access to Advice and Information in Rotherham |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| THE SUSSEX COMMUNITY FOUNDATION | 1 | £10k |
| BOOTS CHARITABLE TRUST | 1 | £10k |
| THE THOMAS FARR CHARITY | 1 | £4k |
| LILIAN FRANCES HIND BEQUEST (TRUSTEES OF LADY HIND) | 1 | £3k |
Charities like this
- CITIZENS ADVICE 1066
- RHONDDA CYNON TAFF CITIZENS ADVICE BUREAU
- BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LTD
- CITIZENS ADVICE DONCASTER BOROUGH
- NOTTINGHAM AND DISTRICT CITIZENS ADVICE BUREAU
- WREXHAM AND DISTRICT CITIZENS ADVICE BUREAU
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| ROTHERHAM & DISTRICT CITIZENS ADVICE BUREAU | £1.4m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE 1066 | £1.4m | — | 0 | above | — | no doubt |
| RHONDDA CYNON TAFF CITIZENS ADVICE BUREAU | £3.1m | £60,001 - £70,000 | 1 | unclear | — | no doubt |
| BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LTD | £2.2m | — | 0 | unclear | — | no doubt |
| CITIZENS ADVICE DONCASTER BOROUGH | £1.9m | — | 0 | above | — | no doubt |
| NOTTINGHAM AND DISTRICT CITIZENS ADVICE BUREAU | £1.8m | — | 0 | below | — | no doubt |