HARTLEPOOL CITIZENS ADVICE BUREAU

Registered charity 1140773 · accounts filings on the Charity Commission register

Citizens Advice Bureau in Hartlepool provides an advice, information and advocacy service for local residents. The Service provided covers a number of areas, these include, debt advice, employment law, consumer advice, housing advice and tenancy support service, welfare benefit advice, money guidance, taxes,utilities and other matters.

Causes: The Prevention Or Relief Of Poverty · Accommodation/housing · website · Get email alerts

Latest income
£605k
Latest spending
£527k
Registered
2011
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a surplus of £78,574 for the year ended 31 March 2025, with total unrestricted reserves standing at £355,795. The trustees' report indicates that the organization seeks to maintain reserves equivalent to four months of operating costs, with a target of six months when feasible. The independent examiner confirmed that no matters came to their attention that would cause them to believe the accounts were not properly prepared.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Largest income source: British Gas Energy Trust (18% of income)
“British Gas Energy Trust - 107,577” — page 17
Per its FY2025 accounts as filed with the Charity Commission.
Reserves policy: 4 months full operating costs (held: £356k)
“The Trustee Board has set a Reserves Policy equivalent to 4 month's full operating costs and seeks to teach a level of 6 months operating costs when feasible and prudent to do so.” — page 6
Per its FY2025 accounts as filed with the Charity Commission.

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Corporate structure

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (1 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Structured financials (annual return, FY ending 31/03/2025)

Total income
£605k
Total spending
£527k
Reserves (reported)
£356k
Employees
13

Reported reserves equal ~8.1 months of spending — above the median for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Donations and legacies (97% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Register events

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hartlepool

Income and spending

Financial year endIncomeSpending
31/03/2025£605k£527k
31/03/2024£418k£466k
31/03/2023£481k£444k
31/03/2022£477k£405k
31/03/2021£337k£285k

Common questions

Is HARTLEPOOL CITIZENS ADVICE BUREAU financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a surplus of £78,574 for the year ended 31 March 2025, with total unrestricted reserves standing at £355,795. The trustees' report indicates that the organization seeks to maintain reserves equivalent to four months of operating costs, with a target of six months when feasible. The independent examiner confirmed that no matters came to their attention that would cause them to believe the accounts were not properly prepared. Its FY2025 accounts were independently examined.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund21/02/2019£130kVolunteer Training and Support Project
Northern Rock Foundation09/10/2012£163kGrant awarded to Hartlepool Citizens Advice Bureau (Tees Valley)
Northern Rock Foundation09/03/2010£174kGrant awarded to Hartlepool Citizens Advice Bureau (Tees Valley)
Northern Rock Foundation13/03/2007£130kGrant awarded to Hartlepool Citizens Advice Bureau (Tees Valley)
Northern Rock Foundation13/03/2007£71kGrant awarded to Hartlepool Citizens Advice Bureau (Tees Valley)
The National Lottery Community Fund11/03/2005£92kResubmission - Continuation Housing Support Project
Northern Rock Foundation18/05/2004£56kGrant awarded to Hartlepool Citizens Advice Bureau (Tees Valley)
UK government—£49kVirgin Money Foundation North East Fund