HERTSMERE CITIZENS ADVICE BUREAU

Registered charity 1064996 · accounts filings on the Charity Commission register · also known as BUSHEY CITIZENS ADVICE BUREAU, ELSTREE AND BOREHAMWOOD CITIZENS ADVICE BUREAU, POTTERS BAR CITIZENS ADVICE BUREAU, THE CITIZENS ADVICE BUREAU IN HERTSMERE, THE CITIZENS ADVICE BUREAU SERVICE IN HERTSMERE

Provision of Citizens Advice Bureau Services to those who work & live in Hertsmere

Objects

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN HERTSMERE

Area of benefit: HERTSMERE BOROUGH COUNCIL AND ADJACENT AREAS.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Disability · The Prevention Or Relief Of Poverty · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity reported a surplus of £91,197 for the year ended 31 March 2025, resulting in total unrestricted reserves of £683,475. The trustees note that the charity is dependent on a substantial grant from Hertsmere Borough Council to maintain its core service, although a five-year agreement is in place until March 2028.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Parker Cavendish. Discloses 5 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Campaigns and political activity policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Investment
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

• Hertsmere Borough Council — “Thank you to all our supporters Hertsmere Borough Council | Hertfordshire County Council | Trussell Trust | Department for Work and Pensions” (source page)
• Hertfordshire County Council — “Thank you to all our supporters Hertsmere Borough Council | Hertfordshire County Council | Trussell Trust | Department for Work and Pensions” (source page)
• Trussell Trust — “Thank you to all our supporters Hertsmere Borough Council | Hertfordshire County Council | Trussell Trust | Department for Work and Pensions” (source page)
• Department for Work and Pensions — “Thank you to all our supporters Hertsmere Borough Council | Hertfordshire County Council | Trussell Trust | Department for Work and Pensions” (source page)

Public profiles (found on the charity’s own website): facebook

Structured financials (annual return, FY ending 31/03/2025)

Reported reserves equal ~12.3 months of spending — in the top quarter for charities its size (median 5.2 months; benchmarks).

Per its annual return, largest income source: Charitable activities (92% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (4.9%) (benchmarks).

Register events

• Received assets from another charity (12/02/2025) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• ASHA MANJEET STRONG
• Alireza Ghaffari FCA · trustee of 2 other charities
• BINOY MISTRY
• DEEPA DOSHI
• HELEN DIANE WARNE
• HENRY NATHAN LOCKWOOD
• JACQUELINE KATE GAFFIN
• JANICE ALISON MYERSON
• MALCOLM SAMUEL CURZON
• RICHARD BARTHOLEMEW BINNS

Trustee list from the Charity Commission register (current, not historical).

Operates in: Hertfordshire

Income and spending

Common questions

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU.

• NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU income £725k
• STEVENAGE CITIZENS ADVICE BUREAU income £2.3m
• HAMMERSMITH AND FULHAM CITIZENS ADVICE BUREAUX SERVICE income £1.7m
• CITIZENS ADVICE ESSEX LIMITED income £2.1m
• LUTON CITIZENS ADVICE BUREAU income £726k
• THE ESHER AND DISTRICT CITIZENS ADVICE BUREAU income £272k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.