HEAR US

Registered charity 1135535 · accounts filings on the Charity Commission register

Hear Us is Croydon's Mental Health Service User Group which acts as a coordinating body to facilitate, and ensure service users involvement in, the planning, delivery and monitoring of mental health services in Croydon. Helping to improve the quality of the services commissioned and delivered in Croydon objectives

Objects

1 TO RELIEVE THE NEEDS OF PEOPLE LIVING IN THE LONDON BOROUGH OF CROYDON AND SURROUNDING AREAS WHO HAVE MENTAL HEALTH PROBLEMS BY THE PROVISION OF SERVICES AND ADVICE2 TO ADVANCE EDUCATION ABOUT MENTAL HEALTH FOR THE PUBLIC BENEFIT IN THE LONDON BOROUGH OF CROYDON AND SURROUNDING AREAS WITH THE OBJECT OF CREATING AWARENESS AND REDUCING THE STIGMA ATTACHED TO MENTAL HEALTH

Area of benefit: UNDEFINED. IN PRACTICE, LOCAL.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: Disability · website · Get email alerts

Registered contact address: Croydon, London, England (from the postcode on the register)

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net expenditure of £25,669 for the year, resulting in a decrease in total net assets from £279,528 to £253,860. Per the trustees' report, the charity maintains a reserves policy of six months' costs, targeting approximately £230,000, while unrestricted reserves stood at £205,281. The trustees confirmed the organization has adequate resources to continue in operational existence for the foreseeable future.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 5 of 6 completeness components.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Public fundraising profile: JustGiving — Hear Us (matched by registered charity number).

Funders the charity credits

Named as funders/supporters on the charity’s own website (the charity’s claim, distinct from accounts-verified grants).

• NHS South West London Clinical Commissioning Group — “Hear Us are gratefully funded by the following organisations: NHS South West London Clinical Commissioning Group” (source page)
• Croydon Council — “Hear Us are grateful for funding that we previously received from the following funders: Croydon Council” (source page)
• NHS Croydon Clinical Commissioning Group — “We would like to thank the following organisations. NHS Croydon Clinical Commissioning Group” (source page)

Public profiles (found on the charity’s own website): facebook · instagram

Trustees · trustee networks

• Abeline Greene
• Cassandra Austin
• Charlotte Goreing
• Halimah Sadia Zakiuddin
• Jacqueline Ashton
• Josh Baker-Mendoza
• Luke Russell
• Niall Eugene McVeigh
• Salanh Kromah

Trustee list from the Charity Commission register (current, not historical).

Operates in: Croydon · Lambeth · Lewisham · Southwark

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CROYDON HEARING RESOURCE CENTRE.

• CROYDON HEARING RESOURCE CENTRE income £131k
• Heard Organisation Limited income £929k
• WE HEAR YOU income £391k
• LISTENING EAR (MERSEYSIDE) income £2.7m
• HEAR TOGETHER income £27k
• LISTEN-HEAR! income £112k

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.