LISTENING EAR (MERSEYSIDE)

Registered charity 1117324 · accounts filings on the Charity Commission register

Listening Ear provides a range of free, caring and confidential opportunities for you to share your concerns with trained Listeners and Counsellors

Objects

4(1) the relief of persons in the UK who are in conditions of poverty, sickness and distress, with the purpose of relieving such persons. 4(2) to promote, organise and facilitate co-operation and partnership working between third sector, statutory and other relevant bodies in the achievement of the above purposes within the area of benefit.4(3) for the purposes of this Article 4:(a) “Third sector” means charities, voluntary organisations and social enterprises.(b) “Charities” are organisations, which are established for exclusively charitable purposes in accordance with the law of the UK. (c) “voluntary organisations and social enterprises” are independent organisations, which are established for purposes that add value to the community as a whole, or a significant section of the community, and which are not permitted by their constitution to make a profit for private distribution. Voluntary organisations and social enterprises do not include local government or other statutory authorities

Area of benefit: MERSEYSIDE

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Advancement Of Health Or Saving Of Lives · website · Get email alerts

Registered contact address: Knowsley, North West, England (from the postcode on the register)

Latest income
£2.7m
Latest spending
£3.0m
Registered
2006
Accounts read
FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity reported a deficit for the year of £276,370, reducing its total reserves to £891,682. The trustees acknowledge a shortfall in unrestricted reserves relative to their policy target of three months' operating costs, noting that free reserves of £414,775 are below the required £713,401. Despite this, the trustees and auditors confirm the charity has adequate resources to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Highest-paid employee band: more than £60,000 — below the median for charities its size (£70k)
“3 employee received emoluments of more than £60,000 during the year (2024:1).” — page 31
Per its FY2025 accounts as filed with the Charity Commission.
Employees paid over £60,000: 3
“3 employee received emoluments of more than £60,000 during the year (2024:1).” — page 31
Per its FY2025 accounts as filed with the Charity Commission.
Largest income source: Charitable activities (98% of income)
“Charitable activities 3b 2,506,581 178,337 2,684,918 2,627,525” — page 22
Per its FY2025 accounts as filed with the Charity Commission.
Reserves position: below the charity's own stated reserves policy
“The charitable company has set aside designated funds of £159,026 (Breakdown see note 14) and requires £713,401 for three months’ running costs, total of £872,427. The trustees at Listening Ear are aware of this shortfall”
Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Mitchell Charlesworth (Audit) Limited. Discloses 6 of 6 completeness components.

Year-over-year changes

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

  • Volunteers: 11
  • Government income: £2,434,679 — contracts £2,376,639 (21), grants £58,040 (3); 89% of the £2,740,904 total gross income on the same return
  • Employees paid over £60,000: 1 (£60,001–£70,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2024

  • Volunteers: 12
  • Government income: £1,921,746 — contracts £1,810,798 (24), grants £110,948 (7); 72% of the £2,660,952 total gross income on the same return
  • Employees paid over £60,000: 1 (£60,001–£70,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2023

  • Government income: £1,877,548 — contracts £1,801,795 (26), grants £75,753 (4); 85% of the £2,220,793 total gross income on the same return
  • Employees paid over £60,000: 3 (£60,001–£70,000: 3)

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

Public fundraising profile: JustGiving — Listening Ear (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

Official officers record.

Public-sector contracts awarded

From the official Contracts Finder and Find a Tender notices (supplier matched by exact registered name). Contract income is distinct from grants.

BuyerContractAwardedValue
NHS LINCOLNSHIRE INTEGRATED CARE BOARDSuicide Bereavement Service——

Property (HM Land Registry)

1 registered title in England and Wales held by the charity’s company or corporate body (1 freehold). All charity-held property. Contains HM Land Registry data © Crown copyright, OGL v3.0.

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income
£2.7m
Total spending
£3.0m
Reserves (reported)
£415k
Employees
97

Reported reserves equal ~1.6 months of spending — in the bottom quarter for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (98% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (5.3%) (benchmarks).

Trustees · trustee networks

Trustee list from the Charity Commission register (current, not historical).

Operates in: Cheshire East · Cheshire West & Chester · Kent · Knowsley · Lancashire · Liverpool City · Sefton · St Helens · Staffordshire · Wirral

Income and spending

Financial year endIncomeSpending
31/03/2025£2.7m£3.0m
31/03/2024£2.7m£2.8m
31/03/2023£2.2m£2.0m
31/03/2022£1.5m£1.2m
31/03/2021£1.0m£881k

Common questions

Is LISTENING EAR (MERSEYSIDE) financially healthy?

Per its FY2025 accounts: The accounts state that the charity reported a deficit for the year of £276,370, reducing its total reserves to £891,682. The trustees acknowledge a shortfall in unrestricted reserves relative to their policy target of three months' operating costs, noting that free reserves of £414,775 are below the required £713,401. Despite this, the trustees and auditors confirm the charity has adequate resources to continue as a going concern. Its FY2025 accounts were audited by Mitchell Charlesworth (Audit) Limited.

What does the highest-paid employee of LISTENING EAR (MERSEYSIDE) earn?

Per its FY2025 accounts, the highest-paid employee was in the more than £60,000 band, and 3 employees earned over £60,000.

Who funds LISTENING EAR (MERSEYSIDE)?

Funders whose own accounts filings name LISTENING EAR (MERSEYSIDE) as a grant recipient include VINCI UK FOUNDATION, SKELTON BOUNTY.

Known funders

Grants to this charity found in funders’ own accounts filings.

FunderYearAmountPurpose (as stated by the funder)
VINCI UK FOUNDATIONFY2021£4kImrpoving the IT Equipment
SKELTON BOUNTYFY2025£2k
SKELTON BOUNTYFY2026£2k

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

FunderDateAmountPurpose
The National Lottery Community Fund11/10/2024£498kWraparound
The National Lottery Community Fund04/03/2021£190kVolunteering to help those with poor mental health in the wake of COVID-19
UK government08/07/2020£16kCoronavirus Community Support Fund
The National Lottery Community Fund16/05/2019£10kSupport After Therapy
The National Lottery Community Fund19/01/2006£5kButterflies Capacity Building Project
The National Lottery Community Fund18/01/2005£5kImprovement of services

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with LISTENING EARS.

Side by side with its peers

CharityIncomeTop pay bandStaff >£60kReserves vs policyFundraising costGoing concern
LISTENING EAR (MERSEYSIDE)£2.7mmore than £60,0003below—no doubt
LISTENING EARS FY2025£30k—0unclear—no doubt
Heard Organisation Limited FY2025£929k——within—no doubt
THE LISTENING CENTRE FY2025£104k—0above—no doubt
THE LISTENING PLACE FY2025£2.7m£70,001 - £80,0002unclear—no doubt
CROYDON HEARING RESOURCE CENTRE FY2026£131k——unclear—no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.