Crossroads Care Gloucestershire

Registered charity 1111055 · accounts filings on the Charity Commission register · also known as CROSSROADS - CARING FOR CARERS (CHELTENHAM & TEWKESBURY) LIMITED, CROSSROADS CARE CENTRAL & EAST GLOUCESTERSHIRE LIMITED, CROSSROADS CARE CHELTENHAM AND TEWKESBURY

Promoting, supporting and delivering high quality services for Carers and people with care needs

Objects

THE BRANCH SCHEME’S OBJECTS ARE SPECIFICALLY RESTRICTED TO THE FOLLOWING: TO RELIEVE THE STRESSES EXPERIENCED BY CARERS AND BENEFICIARIES. THE AREA OF BENEFIT SHALL BE FIVE LOCAL AUTHORITY DISTRICTS IN THE COUNTY OF GLOUCESTERSHIRE, NAMELY: GLOUCESTER CITY COUNCIL, CHELTENHAM BOROUGH COUNCIL, COTSWOLD DISTRICT COUNCIL, STROUD DISTRICT COUNCIL, AND TEWKESBURY BOROUGH COUNCIL, AND THEIR ENVIRONS, AS AGREED BY THE BOARD OF TRUSTEES OF CROSSROADS ASSOCIATION. IN THIS DOCUMENT “BENEFICIARIES” MEANS ANY PERSON OR PEOPLE WHO HAVE CARE NEEDS AS A RESULT OF DISABILITY, ILLNESS OR AGE; “CARERS” MEANS ANY PERSON OR INDIVIDUALS INVOLVED IN THE PROVISION OF CARE FOR A PERSON OR PEOPLE WHO HAVE CARE NEEDS AS A RESULT OF DISABILITY, ILLNESS OR AGE.

Area of benefit: FIVE LOCAL AUTHORITY DISTRICTS IN THE COUNTY OF GLOUCESTERSHIRE, NAMELY: GLOUCESTER CITY COUNCIL, CHELTENHAM BOROUGH COUNCIL, COTSWOLD DISTRICT COUNCIL, STROUD DISTRICT COUNCIL, AND TEWKESBURY BOROUGH COUNCIL, AND THEIR ENVIRONS

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · Disability · website · Get email alerts

Registered contact address: Gloucester, South West, England (from the postcode on the register)

Financial health, per its FY2026 accounts

The accounts state that the charity reported a surplus of £20,334 for the year ended 31 March 2026, resulting in total unrestricted reserves of £331,427. Per the trustees' report, this level of free reserves is slightly below the stated policy target of approximately £350,000, which represents three months of operating costs. The auditors confirmed that the financial statements were prepared on a going concern basis with no material uncertainties identified.

Automated summary of the FY2026 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts audited by Godfrey Wilson Limited. Discloses 6 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Internal risk management policy and procedures
• Investing charity funds policy and procedures
• Investment
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Serious incident reporting policy and procedures
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

• Registered company of the charity Companies House 04608163 · Financial health read from its filings

Public fundraising profile: JustGiving — Crossroads Care Gloucestershire Ltd (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

• THOMAS, Ruth — director, appointed 15/05/2025on trustee list
• CASEY, Stephen John — director, appointed 21/02/2025on trustee list
• WHEATLEY, Richard John — director, appointed 21/03/2022on trustee list
• MITCHENER, Peter — director, appointed 17/05/2021on trustee list
• ADDAE-BAAH, Nana Kweku — director, appointed 17/05/2021on trustee list
• REYNOLDS, Sheila Joan — director, appointed 13/09/2017on trustee list
• KEEN, Elizabeth Anne — director, appointed 09/01/2012on trustee list
• BAKER, Helen — secretary, appointed 01/04/2012

Official officers record.

CQC provider record: Crossroads Care Gloucestershire Limited — Registered, 4 registered locations, 1 regulated activity, last inspected 24/09/2018.charity number confirmed by CQC CQC record

Structured financials (annual return, FY ending 31/03/2026)

Reported reserves equal ~3.1 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, largest income source: Charitable activities (91% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.3% of total income — below the median for charities its size (5.3%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

• Crossroads Care Gloucestershire - Gloucester Branch: Outstanding (16/11/2018) · CQC record

Register events

• Received assets from another charity (10/01/2014) — per the register’s event history; asset transfers typically record mergers or reorganisations.
• Received assets from another charity (14/05/2012) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• ELIZABETH ANNE KEEN
• Nana Kweku Addae-Baah
• Peter Mitchener · trustee of 2 other charities
• Richard John Wheatley
• Ruth Thomas
• SHEILA JOAN REYNOLDS
• Stephen John Casey

Trustee list from the Charity Commission register (current, not historical).

Operates in: Gloucestershire · Swindon · Wiltshire

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with CROSSROADS (BARNSLEY) LTD.

• CROSSROADS (BARNSLEY) LTD income £898k
• Carers Trust Crossroads West Wales income £3.1m
• CROSSROADS CARE STAFFORDSHIRE LIMITED income £841k
• CROSSROADS CARE KENT income £4.3m
• Crossroads Caring For Life Ltd income £2.0m
• SURREY CROSSROADS income £3.9m

Side by side with its peers

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.