SURREY CROSSROADS

Registered charity 1125048 · accounts filings on the Charity Commission register · also known as CROSSROADS CARE SURREY

The charity offers a respite service to carers with one to one support from professionally trained staff to relieve their stress and enable them to have a short break. Weekly, fortnightly or monthy visits are made and overnight and occasional support is also provided to carers.

Objects

The Company’s Objects are specifically restricted to the following:-To relieve the stresses experienced by Carers and Beneficiaries in the Area of Benefit. (“Area of Benefit” is now a defined term in Article 1 as, it is defined as "the County of Surrey and surrounding areas")

Area of benefit: SURREY

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: The Advancement Of Health Or Saving Of Lives · Disability · website · Get email alerts

Registered contact address: Mole Valley, South East, England (from the postcode on the register)

Received the assets of:

EAST SURREY CROSSROADS CARE ATTENDANT SCHEME LIMITED (charity 1102407) — merger registered 21/01/2010
ELMBRIDGE CROSSROADS / CARING FOR CARERS (charity 1100229) — merger registered 21/01/2010
GUILDFORD AND WAVERLEY CROSSROADS CARE (charity 1069649) — merger registered 21/01/2010
MID SURREY CROSSROADS CARING FOR CARERS (charity 1095546) — merger registered 21/01/2010
SPELTHORNE CROSSROADS CARE (charity 1113251) — merger registered 21/01/2010

Source: Charity Commission register of merged charities (OGL v3.0).

Latest income

£3.9m

Latest spending

£3.8m

Registered

2008

Accounts read

FY2025

Financial health, per its FY2025 accounts

The accounts state that the charity ended the year with a surplus of £157,000 and total net assets of £1,713,000. Per the trustees' report, free reserves stood at £921,000, which is above the stated policy target of three months of operating costs. The auditor confirmed the financial statements give a true and fair view and identified no material uncertainties regarding the charity's ability to continue as a going concern.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Highest-paid employee band: £100,000 + — in the top quarter for charities its size (median £70k)

“Four employees (2024: 5) received remuneration greater than £60,000. £60,001 - £70,000 £70,001 - £80,000 £80,001 - £90,000 £100,000 +” — page 22

Per its FY2025 accounts as filed with the Charity Commission.

Employees paid over £60,000: 4

“Four employees (2024: 5) received remuneration greater than £60,000.” — page 22

Per its FY2025 accounts as filed with the Charity Commission.

Reserves policy: three months of operating costs (reserves figure: £921k)

“The reserves policy states that reserves must remain at a level of at least three months of operating costs” — page 7

Per its FY2025 accounts as filed with the Charity Commission.

Accounts audited by Alliotts LLP. Discloses 6 of 6 completeness components.

Year-over-year changes

Employees paid over £60,000: 5 (FY2024) → 4 (FY2025).

Comparing this charity’s FY2024 and FY2025 accounts as analysed by this site.

In its annual return the charity told the Commission it is also regulated by: Care Quality Commission. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

Bullying and harassment policy and procedures
Complaints handling
Complaints policy and procedures
Conflicting interests
Financial reserves policy and procedures
Internal charity financial controls policy and procedures
Internal risk management policy and procedures
Investing charity funds policy and procedures
Investment
Paying staff
Risk management
Safeguarding policy and procedures
Safeguarding vulnerable beneficiaries
Serious incident reporting policy and procedures
Social media policy and procedures
Trustee conflicts of interest policy and procedures
Trustee expenses policy and procedures
Volunteer management

From the charity’s annual return (Part A, self-declared)

Answers and figures the charity gave in Part A of its annual return to the Charity Commission. They are self-declared: not verified by the Commission or by this site. Only positive answers and figures are listed; items not listed are simply not shown.

Self-declared on the annual return for the financial year ending 31/03/2025

Volunteers: 8
Government income: £2,934,000 — contracts £2,934,000 (3); 75% of the £3,923,000 total gross income on the same return
Employees paid over £60,000: 4 (£60,001–£70,000: 1; £70,001–£80,000: 1; £80,001–£90,000: 1; £130,001–£140,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2024

Volunteers: 8
Government income: £2,801,000 — contracts £2,801,000 (3); 84% of the £3,318,000 total gross income on the same return
Employees paid over £60,000: 5 (£60,001–£70,000: 2; £70,001–£80,000: 2; £110,001–£120,000: 1)

Self-declared on the annual return for the financial year ending 31/03/2023

Volunteers: 7
Government income: £2,790,351 — contracts £2,771,351 (3), grants £19,000 (3); 88% of the £3,157,000 total gross income on the same return
Employees paid over £60,000: 4 (£60,001–£70,000: 1; £70,001–£80,000: 2; £110,001–£120,000: 1)

Source: this charity’s annual returns on the Charity Commission register.

Corporate structure

Registered company of the charity Companies House 06303805

Public fundraising profile: JustGiving — Crossroads Care Surrey (matched by registered charity number).

Company officers (Companies House)

Current officers of the charity’s own company per the Companies House register, cross-checked against the Charity Commission trustee list by name. A director not on the trustee list is usually a timing or naming difference between the two registers — check both records before drawing conclusions.

KLEIMAN, Jonathan — director, appointed 28/04/2026on trustee list
HINTON, Isobel Jean — director, appointed 28/04/2026on trustee list
KADRNKA, Robin Elizabeth — director, appointed 08/07/2025on trustee list
FIELD, James Robert — director, appointed 08/07/2025on trustee list
BALDASSARRE, Susan Patrica — director, appointed 25/06/2024on trustee list
ENDERSBY, James Peter — director, appointed 21/06/2022on trustee list
SHIPMAN, Marion Kay — director, appointed 04/11/2021on trustee list
DE GRAAUW, Daniel Henri Marie — director, appointed 01/06/2021not on trustee list
JAGER, Catherine Jean — director, appointed 26/11/2019on trustee list
GRAHAM, Lucy — secretary, appointed 18/08/2021

Official officers record.

CQC provider record: Surrey Crossroads — Registered, 8 registered locations, 1 regulated activity, last inspected 09/08/2023.charity number confirmed by CQC CQC record

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2025)

Total income

£3.9m

Total spending

£3.8m

Cost of raising funds

£21k

Reserves (reported)

£921k

Employees

107

Reported reserves equal ~2.9 months of spending — below the median for charities its size (median 4.7 months; benchmarks).

Per its annual return, cost of raising funds: 0.5% of total income — below the median for charities its size (5.3%) (benchmarks).

Care Quality Commission ratings

CQC inspection ratings for services run by a provider matching this charity’s name (matched by name; verify provider identity on CQC’s site).

Crossroads Care Surrey: Good (06/10/2023) · CQC record

Trustees · trustee networks

Antony Barry
Daniel de Graauw
Isobel Hinton
James Endersby
James Field
Jonathan Kleiman
Marion Shipman
Robin Kadrnka
Susan Baldassarre

Trustee list from the Charity Commission register (current, not historical).

Operates in: Surrey

Income and spending

Financial year end	Income	Spending
31/03/2025	£3.9m	£3.8m
31/03/2024	£3.3m	£3.6m
31/03/2023	£3.2m	£3.2m
31/03/2022	£3.4m	£2.8m
31/03/2021	£3.1m	£2.9m

Common questions

Is SURREY CROSSROADS financially healthy?

Per its FY2025 accounts: The accounts state that the charity ended the year with a surplus of £157,000 and total net assets of £1,713,000. Per the trustees' report, free reserves stood at £921,000, which is above the stated policy target of three months of operating costs. The auditor confirmed the financial statements give a true and fair view and identified no material uncertainties regarding the charity's ability to continue as a going concern. Its FY2025 accounts were audited by Alliotts LLP.

What does the highest-paid employee of SURREY CROSSROADS earn?

Per its FY2025 accounts, the highest-paid employee was in the £100,000 + band, and 4 employees earned over £60,000.

Who funds SURREY CROSSROADS?

Funders whose own accounts filings name SURREY CROSSROADS as a grant recipient include PETER HARRISON FOUNDATION, CHAPMAN CHARITABLE TRUST, THE BANTAM CHARITABLE TRUST, THE ARDWICK TRUST.

Known funders

Grants to this charity found in funders’ own accounts filings.

Funder	Year	Amount	Purpose (as stated by the funder)
PETER HARRISON FOUNDATION	FY2022	£20k	for specialist transition support for 14-16 year olds with learning disabilities
CHAPMAN CHARITABLE TRUST	FY2024	£2k
THE BANTAM CHARITABLE TRUST	FY2024	£2k
THE BANTAM CHARITABLE TRUST	FY2025	£1k
THE ARDWICK TRUST	FY2026	£100

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).

Funder	Date	Amount	Purpose
The National Lottery Community Fund	27/05/2021	£10k	Reaching minority ethnic carer groups in Surrey
The National Lottery Community Fund	30/04/2020	£10k	Crossroads Care Surrey Covid-19 Telephone Befriending Project
The National Lottery Community Fund	14/01/2009	£329k	Caring for Carers in Guildford and Waverley

Funders of similar charities

Funders whose accounts show grants to charities similar to this one (and no recorded grant to this charity) — a starting list for fundraisers.

Funder	Similar charities funded	Amount to them
SKIPTON BUILDING SOCIETY CHARITABLE FOUNDATION	2	£5k
CARERS TRUST	1	£118k
THE COLYER-FERGUSSON CHARITABLE TRUST	1	£35k
THE ORR MACKINTOSH FOUNDATION LIMITED	1	£10k
QUEENBOROUGH FISHERY TRUST	1	£5k
THE LAWSON TRUST CIO	1	£4k
THE ARCHER TRUST	1	£4k
BARCHESTER HEALTHCARE FOUNDATION	1	£2k

Charities like this

Semantically similar by activities and financial character, from our analysed corpus. Compare with DUDLEY CROSSROADS.

DUDLEY CROSSROADS income £264k
ROTHERHAM CROSSROADS - CARING FOR CARERS income £2.3m
Crossroads Care Gloucestershire income £1.4m
CROSSROADS CARE KENT income £4.3m
CROSSROADS TRUST income £80k
CROSSROADS (BARNSLEY) LTD income £898k

Side by side with its peers

Charity	Income	Top pay band	Staff >£60k	Reserves vs policy	Fundraising cost	Going concern
SURREY CROSSROADS	£3.9m	£100,000 +	4	above	—	no doubt
DUDLEY CROSSROADS FY2026	£264k	—	0	unclear	—	no doubt
ROTHERHAM CROSSROADS - CARING FOR CARERS FY2025	£2.3m	—	0	unclear	—	no doubt
Crossroads Care Gloucestershire FY2026	£1.4m	£60,001 - £70,000	1	unclear	—	no doubt
CROSSROADS CARE KENT FY2025	£4.3m	£130,001 - £140,000	—	unclear	—	no doubt
CROSSROADS TRUST FY2025	£80k	—	0	above	—	no doubt

Each row is that charity’s latest analysed filing; every value is quote-backed on its own page.