CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED
To provide free, impartial and confidential advice and information to all members of the local community in the Borough of Reigate and Banstead and the surrounding areas. To advance knowledge and information for the protection and preservation of health, and the relief of poverty, sickness and distress.
Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN REIGATE AND BANSTEAD AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Financial health, per its FY2025 accounts
The accounts state that the charity reported a deficit of £20,580 for the year ended 31 March 2025, resulting in total unrestricted reserves of £295,923. Per the trustees' report, these unrestricted reserves are above the stated policy target of three months of operating expenditure. The trustees confirm the charity is prepared on a going-concern basis, citing secured core funding and commitments from other sources.
What the accounts disclose
“The trustees aim to maintain unrestricted reserves equivalent to at least three months of operating expenditure, calculated as an average of running costs against the current annual budget.” — page 13
Policies the charity declares
- Bullying and harassment policy and procedures
- Campaigns and political activity policy and procedures
- Complaints handling
- Complaints policy and procedures
- Conflicting interests
- Engaging external speakers at charity events policy and procedures
- Financial reserves policy and procedures
- Internal charity financial controls policy and procedures
- Internal risk management policy and procedures
- Investing charity funds policy and procedures
- Paying staff
- Risk management
- Safeguarding policy and procedures
- Safeguarding vulnerable beneficiaries
- Serious incident reporting policy and procedures
- Social media policy and procedures
- Trustee conflicts of interest policy and procedures
- Trustee expenses policy and procedures
- Volunteer management
From the charity’s annual return (Part A, self-declared)
Self-declared on the annual return for the financial year ending 31/03/2025
- Volunteers: 42
- Government income: £166,075 — grants £166,075 (8); 34% of the £487,001 total gross income on the same return
- Grant-making is its main activity
Self-declared on the annual return for the financial year ending 31/03/2024
- Volunteers: 48
- Government income: £664,410 — contracts £129,449 (1), grants £534,961 (7); 98% of the £678,566 total gross income on the same return
Self-declared on the annual return for the financial year ending 31/03/2023
- Volunteers: 43
- Government income: £165,060 — grants £165,060 (2); 47% of the £350,838 total gross income on the same return
Annual return filing dates (Charity Commission record)
Of its last 5 annual returns with a recorded received date, 1 was received after the due date: year ending 31/03/2021 (received 01/02/2022, 1 day after the 31/01/2022 due date).
Funders the charity credits
- Aviva Communities Fund
- The Netherby Trust
- NHS Charities Together Workforce Wellbeing Programme
Structured financials (annual return, FY ending 31/03/2024)
Register events
- Received assets from another charity (15/05/2026)
- Received assets from another charity (04/02/2022)
Trustees
- Andrew Wilson
- David John Woodley
- GEOFFREY LESLIE ANDERSON
- Odile Hounkpatin
- STEPHEN FREDERICK JEBSON
Income and spending
| Financial year end | Income | Spending |
|---|---|---|
| 31/03/2025 | £487k | £508k |
| 31/03/2024 | £679k | £663k |
| 31/03/2023 | £351k | £353k |
| 31/03/2022 | £564k | £480k |
| 31/03/2021 | £445k | £357k |
Common questions
Is CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED financially healthy?
Per its FY2025 accounts: The accounts state that the charity reported a deficit of £20,580 for the year ended 31 March 2025, resulting in total unrestricted reserves of £295,923. Per the trustees' report, these unrestricted reserves are above the stated policy target of three months of operating expenditure. The trustees confirm the charity is prepared on a going-concern basis, citing secured core funding and commitments from other sources. Its FY2025 accounts were independently examined.
Government & lottery funding
| Funder | Date | Amount | Purpose |
|---|---|---|---|
| The National Lottery Community Fund | 10/10/2025 | £19k | Community Advice Coffee Mornings |
| The National Lottery Community Fund | 17/06/2021 | £415k | Outreach and Debt Caseworkers |
| UK government | 19/08/2020 | £52k | Coronavirus Community Support Fund |
| The National Lottery Community Fund | 24/01/2006 | £116k | Outreach Project |
| The National Lottery Community Fund | 09/05/2005 | £30k | There is no project name available for this record |
Funders of similar charities
| Funder | Similar charities funded | Amount to them |
|---|---|---|
| NEWCASTLE UPON TYNE HOSPITALS NHS CHARITY | 1 | £307k |
| THE ACCESS TO JUSTICE FOUNDATION | 1 | £218k |
| THE THREE GUINEAS TRUST | 1 | £148k |
| TRUST FOR LONDON | 1 | £82k |
| THE SIR JAMES KNOTT TRUST | 1 | £25k |
| THE ARCHER TRUST | 1 | £3k |
| A P TAYLOR TRUST | 1 | £2k |
| THE AUSTIN AND HOPE PILKINGTON TRUST | 1 | £1k |
Charities like this
- CITIZENS ADVICE HILLINGDON LTD
- TAMESIDE CITIZENS ADVICE BUREAU LTD
- CITIZENS ADVICE COLCHESTER
- ROTHERHAM & DISTRICT CITIZENS ADVICE BUREAU
- CITIZENS ADVICE GATESHEAD
- CITIZENS ADVICE EAST BERKSHIRE LIMITED
Side by side with its peers
| Charity | Income | Top pay band | Staff >£60k | Reserves vs policy | Fundraising cost | Going concern |
|---|---|---|---|---|---|---|
| CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED | £487k | — | 0 | above | — | no doubt |
| CITIZENS ADVICE HILLINGDON LTD | £682k | — | 0 | unclear | — | no doubt |
| TAMESIDE CITIZENS ADVICE BUREAU LTD | £467k | — | 0 | above | — | no doubt |
| CITIZENS ADVICE COLCHESTER | £294k | — | 0 | unclear | — | no doubt |
| ROTHERHAM & DISTRICT CITIZENS ADVICE BUREAU | £1.4m | — | 0 | above | — | no doubt |
| CITIZENS ADVICE GATESHEAD | £7.2m | — | — | below | — | no doubt |