CITIZENS ADVICE ELMBRIDGE (WEST)

Registered charity 1094025 · accounts filings on the Charity Commission register · also known as WALTON WEYBRIDGE & HERSHAM CITIZENS ADVICE BUREAU

Walton Weybridge & Hersham Citizens Advice Bureaux promotes any charitable purpose for the benefit of the community of those areas and surrounding areas by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress. The service is delivered witin the aims and principles of the National Association of Citizens Advice Bureau.

Objects

TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN ELMBRIDGE EPSOM, EWELL, SPELTHORNE AND SURROUNDING AREAS.

Area of benefit: ELMBRIDGE EPSOM, EWELL, SPELTHORNE AND SURROUNDING AREAS.

The charity’s charitable objects and area of benefit, quoted from its governing document as held on the Charity Commission register.

Causes: General Charitable Purposes · website · Get email alerts

Financial health, per its FY2025 accounts

The accounts state that the charity reported a net deficit of £47,215 for the year ended 31 March 2025, following a demerger from North Surrey Domestic Abuse Service. Total income reduced to £481,399, and unrestricted reserves stood at £409,065, which the trustees consider adequate despite uncertainty over future public sector funding.

Automated summary of the FY2025 accounts; the evidenced findings below carry the verbatim passages.

What the accounts disclose

Accounts independently examined (not a full audit). Discloses 4 of 6 completeness components.

In its annual return the charity told the Commission it is also regulated by: Financial Conduct Authority. This is the charity’s own declaration; it is not a rating and has not been verified by the Commission or by this site.

Policies the charity declares

In its annual return the charity told the Commission that it has the policies listed below. This is self-declared: it is not verified by the Commission or by this site, and it is not evidence of how a policy works in practice.

• Bullying and harassment policy and procedures
• Complaints handling
• Complaints policy and procedures
• Conflicting interests
• Financial reserves policy and procedures
• Internal charity financial controls policy and procedures
• Investing charity funds policy and procedures
• Paying staff
• Risk management
• Safeguarding policy and procedures
• Safeguarding vulnerable beneficiaries
• Social media policy and procedures
• Trustee conflicts of interest policy and procedures
• Trustee expenses policy and procedures
• Volunteer management

Public fundraising profile: JustGiving — Citizens Advice Elmbridge (West) (matched by registered charity number).

Public profiles (found on the charity’s own website): facebook · instagram

Structured financials (annual return, FY ending 31/03/2024)

Reported reserves equal ~5.2 months of spending — below the median for charities its size (median 7.1 months; benchmarks).

Per its annual return, largest income source: Charitable activities (98% of income) — components as reported reconcile to the return’s total income; not from the accounts narrative.

Per its annual return, cost of raising funds: 0.0% of total income — below the median for charities its size (3.0%) (benchmarks).

Register events

• Received assets from another charity (04/02/2022) — per the register’s event history; asset transfers typically record mergers or reorganisations.

Trustees · trustee networks

• Terence Galechair
• Darrell Hulls
• Fiona Caron Lucas
• Richard James Williams
• Rosina Kostiani
• Thomas William Butler

Trustee list from the Charity Commission register (current, not historical).

Operates in: Surrey

Income and spending

Common questions

Known funders

Grants to this charity found in funders’ own accounts filings.

Government & lottery funding

Grants to this charity published as open data by government and lottery funders (360Giving).